Registered Office (UK) Ltd Reviews 

3,493
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 691 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high level of service, describing it as professional, efficient, and straightforward. The staff are frequently highlighted for their helpfulness, professionalism, and friendly demeanor, providing clear explanations and excellent support. Many appreciate the quick and easy online registration, clear communication, and prompt response times, making the overall process smooth and hassle-free. However, some reviewers were not happy with customer service, with a few describing it as poor or even non-existent, and some finding interactions impersonal. A few other people also felt that the verification process was overly demanding, requiring excessive personal information or leading to service suspension during checks.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers describing it as seamless, proactive, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendly, helpful, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process seamless, easy to use,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness, patience, and... See more

Response time

Consumers generally report positive experiences with response times, highlighting efficient, timely, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more

Company replied

Rated 4 out of 5 stars

Friendly calls to me about the service, when sometimes a deadline is close for renewal etc. Costing structure is a bit adhoc; upgrading clashes with renewals and if you are not sharp, you will end up... See more

Company replied

Rated 4 out of 5 stars

Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more

Company replied

Rated 5 out of 5 stars

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Grea... See more

Company replied


Company details

  1. #8 of 9 best companies in Virtual office rental
  2. #19 of 22 best companies in Business administration service
  3. #96 of 122 best companies in Business-to-Business service
  4. #4 of 5 best companies in Conference and meeting room service
  5. #3 of 4 best companies in Co-working Space

About Registered Office (UK) Ltd

Written by the company

Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.

Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.

We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.

Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com

Written by the company

Always here for your business.
From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
Your Business Partner
We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
Services That Grow With You
Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
Trusted by 70,000+ Businesses
For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
Your Business, Our Priority
We’re committed to treating every client with professionalism, transparency, and genuine support.

Your peace of mind, guaranteed

14-day cancellation window

If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.

Contact info

30% Off Virtual Business Plus

Now £140, was £199.99. Upgrade your business presence today.

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(3,493)

685 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Submitted all my ID documents for…

Submitted all my ID documents for verification as requested, but I still have no access to my account. Very poor services and no communication explaining the delay. Expected much better given the time-sensitive nature of a registered address services.

5 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Widerange Professional Service,

We’re sorry you feel this way. Our records show that emails were sent regarding the KYC verification requirements, including requests for the cardholder email address so we could issue the Sumsub verification link. Unfortunately, the Sumsub verification process was never completed, which meant we were unable to activate the account in line with our compliance obligations. We appreciate that registered address services can be time-sensitive, but all applications must complete verification before services can commence.

Kind regards

Registered Office (UK) Team

Rated 2 out of 5 stars

Title : Signed up for government correspondence – too slow for legal deadlines

Title: Signed up for government correspondence – too slow for legal deadlines

Review:

I signed up for this registered office service specifically to receive government and court correspondence. That is what I paid for.

I am currently involved in a Judicial Review claim against the FCA and HM Treasury. Under court rules (CPR 54.7), I must serve legal documents within 7 days of a court decision. Time is critical.

The Administrative Court sent a letter to my registered address dated 6 May 2026. As of 12 May 2026, I still have not received it forwarded to my home address in Kent. That is 6 days for a letter that should take 1-2 days by Royal Mail.

I have contacted them to ask for urgent forwarding. The delay continues.

For standard business post, this might be acceptable. For government and court correspondence with strict legal deadlines, it is not. I have had to notify the court of the delay to protect my legal claim.

Would I recommend them? For basic company registration – maybe. For time-critical government or court correspondence – no.

6 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Carlton,

We’re sorry to read your review, however we feel it’s important to clarify a few points. Our records show that our address is not currently being used as your registered office address on Companies House, meaning we would not ordinarily receive official government or court correspondence on your behalf. We also cannot find any emails or contact from you regarding missing or delayed mail prior to this review.

Had any correspondence been received for your company, it would have been processed in line with our normal mail handling procedures. We appreciate that legal matters are time-sensitive and would always encourage clients expecting urgent documents to contact us directly so we can assist where possible.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Simple and effective

Simple and effective, and very helpful

27 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Wwmep Engineering Consultancy,

Thank you for your lovely review! We’re delighted to hear you found our service simple, effective, and helpful. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great service

Great service.
Much recommended !

27 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear W. Gill,

Thank you for your kind review and recommendation! We’re so pleased to hear you’re happy with our service and really appreciate your support.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

closed my application even though l did…

closed my application even though l did not see email advising that will be closed if l did not complete registration.

what happens if l dont get to see the email?

27 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear S Hunter,

We’re sorry you feel this way. Our records show that multiple emails were sent regarding the required KYC verification process, including notification that the application would be suspended if the checks were not completed.

Unfortunately, as we did not receive the requested information or completion of the Sumsub verification, the application was automatically closed in line with our compliance obligations.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Excellent Service at Affordable Prices

I would highly recommend TheLondonoffice.com to everyone looking for reliable and affordable business services. They truly fulfill all your requirements within your budget and provide excellent customer support throughout the process. I really appreciate their professional and efficient services. Thank you very much, TheLondonoffice.com!

4 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Aaiaukltd Limited,

Thank you so much for your wonderful review and recommendation! We’re delighted to hear you found our service reliable, affordable, and professional. Providing great customer support and value for our clients is always our goal, so your kind feedback truly means a lot to the team. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Good service

27 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Victoria,

Thank you for your review! We’re really pleased to hear you’re happy with our service and appreciate you taking the time to share your feedback.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

It's a very professional service


It's a very professional service

26 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Eduardo,

Thank you for your kind review! We’re so pleased to hear you found our service professional. We really appreciate your support and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Best Registered address, I just renewed.

it's a great place if you don't have a proper place for your business. Staff are very helpful too

1 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear CG Bathrooms Limited,

Thank you so much for your kind review and for renewing with us! We’re delighted to hear you’ve found our registered address service helpful and that our team has been able to support you along the way. We really appreciate your continued trust in us and look forward to supporting your business for many more years to come.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Simple easy process. no fuss. Affordable

have been with them for 5 years now. price increase a bit high this year but still very competitive

2 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear RJ Lewington-Pytka,

Thank you for your continued support over the last 5 years! We’re really pleased to hear you’ve found our service simple, affordable, and easy to use. We appreciate your understanding regarding this year’s price increase, and we’ll continue working hard to provide great value and service for all our clients.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Amazing full of love happiness and more…

Amazing full of love happiness and more blessings to us God bless you all Team

10 May 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Regie Saul,

Thank you so much for your wonderful review and kind words! We truly appreciate your support and are so pleased to hear you had such a positive experience with our team. Wishing you continued success and blessings too!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Amazing Service

Amazing Service, Very Professional, Highly recommended

24 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thank you so much for your kind words! We’re delighted to hear you found our service professional and would recommend us. It’s been a pleasure supporting your business, and we really appreciate you taking the time to leave us a review.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Fast and professional response

Fast and professional response. Easy registration steps and lots of services included

22 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thank you for your kind review! We’re delighted to hear you found the setup process quick and straightforward, and that you’re happy with the professionalism of our team. We work hard to provide flexible, reliable virtual office services, so your feedback really means a lot to us.

Kind regards

Registered Office (UK) Team

Rated 3 out of 5 stars

Adequate

Service does everything as expected, but a 20% increase in the subscription fee this year was disappointing.

23 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Marc,

Thank you for your feedback - we’re glad to hear the service is doing what you need. We understand that price increases are never welcome; like many businesses, we’ve had to adjust our pricing to reflect rising costs and continued investment in our systems and team. We do appreciate your custom and hope to continue supporting your business going forward.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy to setup

Easy to setup. Couple of bugs in their web interface means that its often out of date and they don't seem that interested in fixing it. But they send the mail when it arrives, and otherwise it works well.

21 August 2025
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Tom Hodder,

Thanks so much for the 5-star review - we’re really glad to hear setup was straightforward and that the core service is working well for you. We appreciate your feedback on the web interface too; we’re continually improving it and will make sure this is passed to our team. Thanks again for your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Lumi Miron,

Thank you for your kind words! We’re really pleased to hear you’ve had such a positive experience with our service and support - it means a lot to the team.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

Correct and fast service

Correct and fast service, acceptable prices

29 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Gyorgy Toth,

Thank you for your kind feedback! We’re really pleased to hear you found the service fast and reliable, and that our pricing met your expectations. We appreciate your support and look forward to continuing to work with you.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

They do exactly what a registered…

They do exactly what a registered office should do that's all I can say.

22 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Chris Spicer,

Thank you for your feedback - we appreciate the straightforward review! It’s great to hear we’re delivering exactly what you need from a registered office service.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy process, excellent service

Very easy to register and get going. I would highly recommend.

18 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Upaya Solutions Limited,

Thank you for the kind words! We’re really pleased to hear you found the setup process easy and the service excellent. We appreciate the recommendation and are here if you need anything going forward.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

For several months now

For several months now, you have been unable to provide a tax registration number, despite the document having been requested on several occasions.

18 February 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Roman St,

We’re sorry to see this review, but it doesn’t reflect the full situation. Your account was placed on hold after we identified that our address was being used on your website without the appropriate service in place - something we contacted you about on multiple occasions with clear steps to resolve. We also followed up regarding HMRC mail we had received but were unable to process. Unfortunately, we did not receive any response to these emails, including our most recent message, and as a result the account was suspended.

Kind regards

Registered Office (UK) Team

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