Registered Office (UK) Ltd Reviews 

3,493
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 691 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high level of service, describing it as professional, efficient, and straightforward. The staff are frequently highlighted for their helpfulness, professionalism, and friendly demeanor, providing clear explanations and excellent support. Many appreciate the quick and easy online registration, clear communication, and prompt response times, making the overall process smooth and hassle-free. However, some reviewers were not happy with customer service, with a few describing it as poor or even non-existent, and some finding interactions impersonal. A few other people also felt that the verification process was overly demanding, requiring excessive personal information or leading to service suspension during checks.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers describing it as seamless, proactive, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendly, helpful, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process seamless, easy to use,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness, patience, and... See more

Response time

Consumers generally report positive experiences with response times, highlighting efficient, timely, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more

Company replied

Rated 4 out of 5 stars

Friendly calls to me about the service, when sometimes a deadline is close for renewal etc. Costing structure is a bit adhoc; upgrading clashes with renewals and if you are not sharp, you will end up... See more

Company replied

Rated 4 out of 5 stars

Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more

Company replied

Rated 5 out of 5 stars

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Grea... See more

Company replied


Company details

  1. #8 of 9 best companies in Virtual office rental
  2. #19 of 22 best companies in Business administration service
  3. #96 of 122 best companies in Business-to-Business service
  4. #4 of 5 best companies in Conference and meeting room service
  5. #3 of 4 best companies in Co-working Space

About Registered Office (UK) Ltd

Written by the company

Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.

Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.

We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.

Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com

Written by the company

Always here for your business.
From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
Your Business Partner
We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
Services That Grow With You
Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
Trusted by 70,000+ Businesses
For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
Your Business, Our Priority
We’re committed to treating every client with professionalism, transparency, and genuine support.

Your peace of mind, guaranteed

14-day cancellation window

If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.

Contact info

30% Off Virtual Business Plus

Now £140, was £199.99. Upgrade your business presence today.

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(3,493)

685 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hassle warning: they do not renew automatically

They do not renew the yearly subscription automatically, so each year, you need to bring out the credit card, login and pay manually. If you miss this payment by one single day, they charge an extra "late renewal penalty", which is funny, because if they cannot renew automatically, then technically, that late payment is not a renewal at all - it is just signing up for the service again, next year, albait with a one day shift in time. There are other better virtual office providers out there, with better websites, better technology, and cheaper.

27 March 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

We’re sorry to hear your frustration. Our services are set to manual renewal to ensure clients remain in full control of their subscription and billing, rather than being charged automatically without notice. We do send reminders ahead of expiry, and the late fee reflects the administrative work involved in reactivating services once they’ve lapsed. That said, we appreciate your feedback on the process and will take it on board as we continue improving our systems.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Rebecca was very helpful customer…

Rebecca was very helpful customer service

14 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Arthur Darivas,

Thank you for your kind review! We’re delighted to hear Rebecca was so helpful - she’ll be really pleased to see this. We appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Simple To Do

everything was very straightforward and efficient

14 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Aurion Limited,

Thank you for your kind review! We’re really pleased to hear you found everything straightforward and efficient - that’s exactly what we aim for. If you ever need anything, we’re always here to help.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great value and complete company services

Excellent service .

What I also appreciate is that their service feels complete and practical for small businesses, including company registration and ongoing filing support. Their pricing is carefully considered, fair, and very good value compared with the level of service provided.

I would confidently recommend them to anyone looking for reliable, professional, and affordable company services in the UK.

9 October 2025
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear CEO Adams Universal,

Thank you for your fantastic review! We’re really pleased to hear you found our service clear, professional, and good value. It’s great to know our full range of support - from company formation to ongoing filings - is making a real difference for your business. We truly appreciate your recommendation!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

No problems

No problems. Been using for years. Helpful and solved every issue I've had quickly.

20 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thank you for your kind words and for being with us for so many years! We’re really pleased to hear everything has been running smoothly and that our team has been able to help quickly whenever needed. We truly appreciate your continued support.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy to set up.

Easy to set up.

20 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Peter Mcclelland,

Thank you for the 5-star review! We’re glad you found the setup process quick and easy - exactly how it should be. If you ever need anything, our team is always here to help.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

To the point and correct…

I experienced to the point and correct guidance and information

13 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thank you for your kind review! We’re really pleased to hear you found our guidance clear and to the point - that’s exactly what we aim for. If you ever need anything further, we’re always here to help.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Very bad service wanted too much…

Very bad service wanted too much personal information. Un necessary details they did not need.so asked to cancel my account. They were unwilling to refund my money too.

12 January 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Bullion Outlet Ltd,

We’re sorry you feel this way. As a UK-based provider, we’re legally required to carry out identity and address verification (KYC) for all clients - this isn’t optional or unique to us, but a regulatory requirement for virtual office services. We completely understand that sharing personal information can feel uncomfortable, but without this, we’re unable to provide the service. As outlined in our terms, refunds aren’t available where verification requirements aren’t met. We wish you all the best moving forward.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Efficiency of processing application…

Efficiency of processing application made so seamlessness.

18 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Angela,

Thank you for your kind review! We’re really pleased to hear you found the application process smooth and efficient - that’s exactly what we aim for. If there’s ever anything more we can help with, just let us know!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Perfect

your timely response and keep updating the client in time. simply perfect.

10 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Malik Usman Mehmood,

Thank you for your kind words - we really appreciate it! We’re glad you’re happy with the service and that our team’s responsiveness and updates are making a difference. Thanks again for taking the time to share your feedback.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

great service

great service

10 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Lesya,

Thank you for your 5-star review! We’re glad you’re happy with the service - really appreciate your support.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Blackspring,

Thank you for the great feedback! We’re glad you found the setup quick and simple - that’s exactly what we aim for. If you ever need any help as you get started, our team is always here to support you.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great communications

Great communications. Would recommend!

22 April 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Glyn Bridgewater,

Thank you for your kind words! We’re really pleased to hear you’re happy with our communication and truly appreciate the recommendation.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Smooth Processing

Overall a good experience. Promptly handled the whole process in minimal time.

8 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Meridia International UK Ltd,

Thank you for your kind feedback! We’re really pleased to hear the process was smooth and handled promptly. If you ever need anything further, we’re always here to help.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Review for Registered Office UK Ltd

It was straight forward and quick.

8 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Joe and Linda,

Thank you for your 5-star review! We’re really pleased to hear you found the process straightforward and quick - that’s exactly what we aim for. If you ever need anything else, we’re always here to help.

Kind regards

Registered Office (UK) Team

Rated 2 out of 5 stars

The integration of documents

The integration of documents, correspondence, and processing times ultimately resulted in a seven-day delay to complete a registered company address change. While the product itself appears strong, the overall customer service and administrative experience fell short of expectations.

That said, one individual, Samantha, was excellent throughout. She was highly professional, responsive, and provided invaluable support during the process. Unfortunately, my other interactions were not of the same standard.

I would like to think this was an isolated incident, and I remain hopeful that future experiences will reflect a more consistent level of service.

15 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Pure One Group,

Thank you for your feedback - we’re sorry to hear the process took longer than expected and didn’t meet the standard we aim for. While address changes can occasionally be delayed due to external processing requirements, we understand how frustrating this can be and appreciate your patience.

We’re really pleased to hear your kind words about Samantha - we’ll be sure to pass this on to her. We also take your comments on consistency seriously, as providing a reliable and efficient service across the board is very important to us.

We hope your next experience reflects the level of service we strive to deliver.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

I have 7 years using Registered Office…

I have 7 years using Registered Office UK services. The are professional, friendly and they handling all the incoming mails with care. Highly recommend...

8 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Atif Ragig,

Thank you for your kind words and for trusting us over the past 7 years - we really appreciate your continued support. It’s great to hear that you’ve found our team professional and friendly, and that your mail is handled with care. Your recommendation means a lot to us!

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Pressure sales and lots of add ons that…

Pressure sales and lots of add ons that are not transparent. Unpleasant staff.

7 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

We’re sorry to see this feedback, particularly as it doesn’t reflect the experience we aim to provide. We’ve reviewed your account and can’t find any correspondence raising these concerns with us, so it’s disappointing we didn’t have the opportunity to address them directly.

We’re always transparent about our services and pricing, with any optional add-ons clearly outlined before purchase. We also take pride in our team being professional and helpful, so we’re sorry if this wasn’t your experience. If you’re open to it, we’d welcome the chance to discuss this further and understand what went wrong.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Paul Thompson,

Thank you for your kind review! We’re glad to hear you found the process straightforward - that’s exactly what we aim for. If there’s ever anything more we can help with, just let us know.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Awful

If you're seeing the decent reviews here, look at their other feedback under "Myco works"

I used this address for my limited company but it's been an expensive waste of time.

I'm really suspicious there are so many good reviews in such quick succession on here. Been an absolute shambles, had no mail forwarded on and constantly asked for more money.

21 April 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Anna Fletcher Morris,

We’re sorry to hear about your experience, but we have to respectfully disagree with several of the points raised. Mail forwarding is a core part of our service and isn’t something that simply “doesn’t happen” without cause - if there’s ever an issue (such as missing ID requirements or forwarding preferences not being set), we work with clients to resolve it quickly. We also don’t “constantly ask for more money” - any additional fees are clearly outlined and typically relate to optional services or usage beyond standard allowances.

As for the suggestion around our reviews, both The London Office and MYCO Works are part of the same group, and all feedback is from genuine clients using our services. We’d have much preferred the opportunity to look into and resolve your concerns directly, as this certainly doesn’t reflect the standard of service we aim to provide.

Kind regards

Registered Office (UK) Team

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