Registered Office (UK) Ltd Reviews 

3,493
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 689 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high level of professional service and the efficient, straightforward setup process. People frequently highlight the superb and helpful staff, noting their excellent customer service, clear explanations, and prompt response times, which contribute to a reliable overall experience. However, some customers also noted concerns regarding the verification process, describing it as requiring a 'ridiculous setup' and feeling that requirements were sprung on them too late. A few people mentioned issues with being locked in or having services suspended due to verification difficulties.

What people talk about most

Service

Customers had positive experiences with service, often highlighting its professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

User experience

Consumers generally report a positive user experience, highlighting ease of use, smooth processes, and... See more

Customer service

People report positive experiences with customer service, highlighting prompt, helpful, and professional... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more

Company replied

Rated 4 out of 5 stars

seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more

Company replied

Rated 4 out of 5 stars

Friendly calls to me about the service, when sometimes a deadline is close for renewal etc. Costing structure is a bit adhoc; upgrading clashes with renewals and if you are not sharp, you will end up... See more

Company replied

Rated 5 out of 5 stars

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Grea... See more

Company replied


Company details

  1. #8 of 9 best companies in Virtual office rental
  2. #19 of 22 best companies in Business administration service
  3. #96 of 122 best companies in Business-to-Business service
  4. #4 of 5 best companies in Conference and meeting room service
  5. #3 of 4 best companies in Co-working Space

About Registered Office (UK) Ltd

Written by the company

Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.

Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.

We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.

Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com

Written by the company

Always here for your business.
From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
Your Business Partner
We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
Services That Grow With You
Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
Trusted by 70,000+ Businesses
For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
Your Business, Our Priority
We’re committed to treating every client with professionalism, transparency, and genuine support.

Your peace of mind, guaranteed

14-day cancellation window

If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.

Contact info

30% Off Virtual Business Plus

Now £140, was £199.99. Upgrade your business presence today.

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(3,493)

685 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a high level of service

Always a high level of service, never had any problem and had services with them for many years now. Prices are reasonable and mail is scanned to be easily viewed later. It is a life saver to have all this correspondence in one online location. I try to save them to my own drive but usually rely on login in to the portal when I need them as it is so easy to find it there. Overall, recommended!

28 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Michal,

Thank you for your kind words and for being with us for so many years - it really means a lot. We’re delighted to hear the service and online portal have made things easier for you, that’s exactly what we aim for. We truly appreciate your recommendation!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

I'm a retuning customer

I'm a retuning customer. I'm always satisfied with their prompt service. They are very kind and provide me with simple and clear explanations when I ask something.

Thank you.

21 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Monica,

Thank you for your kind words and for choosing us again - we really appreciate your continued support. It’s great to hear that you’re happy with our service and that our team has been helpful and clear in their communication. If there’s ever anything you need, we’re always here to help.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Very good service helpfull team respond…

Very good service helpfull team respond quickly

5 May 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Terrence Musekiwa,

Thank you for your kind review! We’re really pleased to hear you’ve found the team helpful and responsive - it’s exactly what we aim for. We appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Gio,

Thank you for your kind words - we’re really pleased to hear you’re very satisfied with the service. We appreciate your support and look forward to continuing to assist you!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great service

The experience with them is pretty straightforward, the website is easy to navigate, the guidance is clear, they always send eemail reminders well in advance. 100 out of 10,.

20 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thank you for the fantastic review! We’re really pleased to hear you’ve found the service straightforward and our website and reminders helpful - that’s exactly what we aim for. We appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Jenncare Group Limited,

Thank you for your kind review! We’re really pleased to hear you’re happy with both the service and our pricing - it’s great to know we’re hitting the mark. We appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Verification process is total non…

Verification process is total non professional and they are not capable of verifying international customers, we submitted multiple times verified bank statement document duly signed and downloaded from banking official application, verified liveness oic and submitted passport copies, but they always refuse without assigning any reason and with no detailed justification why ots is not verified and what is problem in that process. Customer services number is total non helpful and non professional. They take their fee first then customer is on the mercy of this Company. Currently also struggling for a refund for a service never used.

Response to the reply.

No document was edited nor any document was submitted against UK regulations and for your info on the same documents verification process was already completed with HMRC and your standards are not above HMRC standards so a lam excuse never works without any substantial evidence of editing which is now being claimed as after thoughts.

27 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Apex IT Devices Ltd,

We’re sorry to hear you feel this way, however we must clarify that all verification checks are carried out in line with strict UK compliance requirements, which apply equally to UK and international clients. The documents submitted did not meet these requirements - for example, some were out of date, one had been edited, and others were not accepted document types - so we were unable to complete verification.

We always aim to provide clear guidance on what is required and why documents may be declined, and our team is available to assist throughout the process. Verification must be completed successfully before any service can be activated, and this is standard practice across the industry.

If you would like us to review your case again or discuss your refund query, please contact us directly and we’ll be happy to help.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Excellent Customer service

Rapid response to support enquiries with helpful ways to resolve the pending issues

24 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Cynergy Blue R&D Ltd,

Thank you for your kind feedback! We’re really pleased to hear you’ve had a positive experience with our support team and found our responses both quick and helpful. We truly appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Very good

Very good, thanks for good work.

14 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Mihai,

Thank you for your kind review - we really appreciate it! We’re glad you’re happy with the service and look forward to continuing to support you.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy to use and fairly priced

Easy to use and fairly priced!
Bootstrapped businesses shoulder lots of financial burdens. That's why services with good value and reasonable costs are important to start ups.

The London Office make it easy for multiple directors to register and go through verification needed to build business trust. Thanks for being easy to work with.

21 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Tech Bitess,

Thank you for your kind review! We’re really pleased to hear that you’ve found our service easy to use and good value - supporting startups and growing businesses is exactly what we aim to do. It’s great to know the onboarding and verification process has worked smoothly for your team. We appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

The services is second to none

The services is second to none

17 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Zahirtu Consulting Ltd,

Thank you for your kind words - we really appreciate it! It’s great to hear you feel our service is second to none, and we’ll be sure to pass this on to the team.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

About the services

Friendly calls to me about the service, when sometimes a deadline is close for renewal etc. Costing structure is a bit adhoc; upgrading clashes with renewals and if you are not sharp, you will end up paying for overlapping services.

23 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Angela,

Thank you for your feedback - we’re glad to hear you’ve found our team friendly and helpful, especially around renewal reminders. We appreciate your comments on the pricing structure too; we’re always working to make this clearer and more streamlined, particularly when it comes to upgrades and renewals overlapping. If you ever need a hand reviewing options, our team is always happy to help ensure everything aligns smoothly.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

The caring and informative demeanor of…

The caring and informative demeanor of the lady who served me. She really went out of her way to ensure all my needs were met and the information was clear

23 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Tirzah Elese Bagnulo,

Thank you so much for your kind review! We’re delighted to hear that you had such a positive experience and that our team member took the time to support you so thoroughly. Providing clear, helpful service is exactly what we aim for, so it’s great to know this came across. We really appreciate your feedback!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

It was a fast

It was a fast, easy process.

16 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear LI Global Limited,

Thank you for your 5-star review! We’re really pleased to hear you found the process fast and easy - that’s exactly what we aim for. If you ever need anything else, our team is always here to help.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy to setup and good value.

Easy to setup and good value.

15 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Radix Partners,

Thank you for your kind review! We’re glad you found the setup process straightforward and the service good value - exactly what we aim for. If there’s ever anything more we can support you with, just let us know.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

Dear Registered Office (UK) Ltd,

Dear Registered Office (UK) Ltd,

Thank you for your message.

Overall, my experience with your service has been positive. The registration process was straightforward, and communication has been clear and timely. I appreciate the support provided so far and the professionalism of your team.

If there is one area for improvement, it would be providing slightly more detailed guidance during the initial setup stage, especially for first-time users. That said, I am satisfied with the service and would consider continuing to use your support as my business develops.

Thank you again for your assistance.

Kind regards,NorfolkLink Cars

15 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear NorfolkLink Cars,

Thank you for your thoughtful review - we’re really pleased to hear you’ve had a positive experience and found our team professional and easy to work with. We appreciate your feedback on the initial setup guidance too; that’s very helpful and something we’re always looking to improve, especially for first-time users. Thanks again for choosing us, and we look forward to supporting you as your business grows.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Outstanding service—professional

Outstanding service—professional, efficient, and friendly. Exceeded expectations; highly recommended.

22 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Leo,

Thank you for the fantastic feedback! We’re really pleased to hear our team delivered a professional, efficient, and friendly service that exceeded your expectations. Your recommendation means a lot to us.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

awesome service

15 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Vince,

Thank you for your kind words! We’re really pleased to hear you’re enjoying the service - much appreciated.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thank you for the great feedback! We’re glad to hear the service is hitting the mark - much appreciated.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

speedy service

speedy service, clear instructions, speedy responses

10 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear BWL Properties Ltd,

Thank you for the great feedback! We’re really pleased to hear you found the service speedy and our instructions clear - that’s exactly what we aim for. If there’s ever anything else we can help with, just let us know!

Kind regards

Registered Office (UK) Team

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