Excellents service from Themis. I have been with Themis for a number of years. The support and sevice provided by their Principle Associate Asmita has been excellent over the years. Their prices are... See more
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An excellent team, great ethics and very inclusive. Everything was clearly explained and queries are promptly answered. Leah Hickman in particular is very helpful and friendly I've never looked back... See more
Company replied
I've been with Themis for the last year for my defence cover for my private clinical work. Thankfully I've not had cause thus far to need them, but the admin process of setting up and renewing with th... See more
Company replied
I have just started my experience with Themis and I can say Lola the policy specialist has been very helpful in arranging my indemnity. She is very efficient and responds to my messages always promptl... See more
Company replied
Company details
Written by the company
Built by true industry experts, THEMIS has changed clinical indemnity for good. No more discretionary refusal, only comprehensive clearly worded policies supported by a super-specialist claims team, all for a premium driven by real-time claims data. THEMIS are ushering in the new world of indemnity. Specialist, but this time contractual. This is indemnity as it should be.
Contact info
Connect 38, 1 Dover Place, TN231FB, Ashford, United Kingdom
- 02034113898
- info@themisclinicaldefence.com
- themisclinicaldefence.com
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Replied to 100% of negative reviews
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They were actually there when I needed…
They were actually there when I needed them and were very reassuring. Their prices are competitive and the service is actually good.

Reply from THEMIS Clinical Defence
Thankfully I’ve not needed to make use…
Thankfully I’ve not needed to make use of their services, so perhaps I can’t give you a comprehensive appreciation of the insurance itself. However, from a customer service viewpoint, George initially, and now Leah have always been helpful, recognised my specialty (other insurers lumped me in under a surgeon’s heading, when I’m a physician, which was at the best disconcerting), have been responsive to queries and always helpful. So great from a customer service viewpoint and also have come in at a very competitive price.

Reply from THEMIS Clinical Defence
Excellent customer service from Leah…
Excellent customer service from Leah and the team.

Reply from THEMIS Clinical Defence
A fabulous service
Oh my gosh - I have been blown away by the expertise , the level of support, respect and professionalism that has been shown to me by this team to ensure I am able to carry out my business responsibilities and feel super comfortable that I have the appropriate level of insurance cover
I have to thank George for making what can be a very worrying and stressful process into a well structured and supported plan delivered within an extremely efficient timeline
I cannot praise George enough and all this delivered with the most competitive prices - wow
Thankyou so so much

Reply from THEMIS Clinical Defence
Margot was wonderful and very professional.
Margot was amazing in terms of her ability, availability and affability. The quote was good and to know the service is comprehensive and algorithms are based on performance and outcomes is reassuring. I appreciate some may Gert rejected because of past record, however worth considering getting a quote. Many thanks dear Margot.

Reply from THEMIS Clinical Defence
Amazing professionals
Amazing professionals. I joined them recently but wish I have done so many years ago. I want to praise Ms Leah Hickman for being extremely professional, prompt, to the point, clear and supportive. They organised everything so quickly, I was impressed. Many thanks to the team.

Reply from THEMIS Clinical Defence
Strange if you will reject like this
Unfortunately, after reviewing your application, our underwriters are unable to consider you for THEMIS cover at this time.
They can't cover I tried for my own business No
I tried for my locum jobs ultrasound mix cases / general / obstetrics I gave them many options all no??
Why?? no reasons. I am extremely dissapointed.

Reply from THEMIS Clinical Defence
Exceptional service
I moved from one of the "usual" protection firms to Themis because of the cost, I stayed because of the excellent service I received. Nothing but an excellent experience for a service I need.

Reply from THEMIS Clinical Defence
It's so unusual to be able to call…
It's so unusual to be able to call someone who knows you, immediately 'gets it' and is there to help, understanding the stressful situation you may be in. Themis is a breath of fresh air, and a totally different experience to my previous indemnity provider (MPS) that exercised their discretion and withdrew cover the first time I ever needed them in 25 years. It's nice to have an insurer!

Reply from THEMIS Clinical Defence
THEMIS Clinical Defence
THEMIS Clinical Defence is a leading provider of indemnity assurance for consultants. It moves away from the discretionary cover of older defence organisations, where the provider can decline to cover consultants, and instead provides professional insurance cover. As a longstanding customer I recommend them regularly to other colleagues.

Reply from THEMIS Clinical Defence
I have been using Themis for several…
I have been using Themis for several years for my malpractice insurance and highly recommend them. Fortunately I have not needed to make a claim, but have found them very accessible and straightforward to deal with when needing to make policy adjustments and to answer questions.
The premiums remain competitive and renewal is straight forward. The rationale behind their detailed risk profiling makes good sense and leaves me confident that my premiums are not being used to subsidise less careful surgeons. I foresee no reason to change going forward.

Reply from THEMIS Clinical Defence
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