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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, often highlighting next-day delivery options as particularly beneficial. Many people are delighted with the quality of the products, finding them to be exactly as described, sturdy, and meeting their expectations. The ease of ordering and the helpfulness of the staff are also frequently mentioned, contributing to a positive overall experience for consumers. However, some customers also noted issues with product specifications, mentioning that some items lacked detailed descriptions. A few other people also felt that the company's follow-up service was not suitable for vulnerable individuals needing additional support. There were also isolated incidents concerning order processing or where parts of an order were misplaced during transit by the courier.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery services, frequently praising the speed and... See more

Product

Reviewers express satisfaction with the products, highlighting their quality, functionality, and suitability... See more

Quality

Clients share positive opinions on quality, frequently highlighting the excellent craftsmanship and... See more

Service

Consumers find service to be positive, often highlighting its efficiency and speed, with many receiving... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease of ordering, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You had the right product and you were able to deliver it within 24 hours. This was just before Christmas and I really needed it for an elderly relative that was staying with me. I really appreciated... See more

Rated 5 out of 5 stars

The quality of the rollator is excellent and exactly what we wanted. My mother in law says there’s no comparison between it and the walking stick she was using. The only thing was that it came in part... See more

Rated 5 out of 5 stars

These people are amazing! I walked across town from the hospital to buy a rollator for my Mum, who has been hospitalised whilst on holiday with us in Ireland. Ruth helped me find the right one and ord... See more


Company details

  1. Mobility equipment supplier
  2. Disability equipment supplier
  3. Medical Equipment Supplier
  4. Wheelchair Shop

Information provided by various external sources

Ireland's widest selection of Mobility Products, next working day delivery available. Why pay more? We've solutions for problems you didn't know could be soled. Order online now.


Contact info

4.8

Excellent

TrustScore 5 out of 5

934 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Shower stool

It was easy to manage. I was able to find what I needed quickly and delivered promptly. The shower stool is light and easy to lift and doesn't take up a lot of space in the shower

17 April 2026
Unprompted review
Rated 5 out of 5 stars

A good range of products

A good range of products. Very quick delivery. I will be shopping there again when I need something. I would recommend having a look at their website and you will probably end up shopping with them.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

It was easy to order. I got an email straight away to say my order was received and I was emailed to say when my order was processed. I received my order within 3 days. Great service.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

I trust The Mobility Shop

I trust The Mobility Shop that is why I am buying from them. They have a good honest web site with plenty of information on it . Easy to chose , find what you are looking for and great delivery service .

5 February 2026
Unprompted review

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