Naked Chemist Reviews 190

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality and effectiveness, often noting significant improvements in various skin conditions. Many highlight the natural, gentle, and non-irritating formulations, which are particularly beneficial for sensitive skin. Reviewers frequently commend the outstanding customer service, emphasizing the helpfulness, knowledge, and caring approach of the staff, especially Samantha, the owner. People appreciate the personalized advice and guidance provided, which contributes to a positive and successful experience with the company's offerings.

What people talk about most

Product

Customers express high satisfaction with the products, often highlighting their clinical-grade quality and... See more

Quality

Consumers find quality to be positive, consistently praising the products as high-quality, effective, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Service

Clients share positive opinions on service, consistently praising the fast, friendly, and personalized... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything I have tried from this company has been amazing! Top quality, low scent, non irritating, no nasties, they produce great results and come with reliable advice. Shipping is always quick and o... See more

Company replied

Rated 5 out of 5 stars

I have been using the Naked Chemist products for three years, and I would not use anything else. I use a wide variety of products, from the cleanser to Betox, A+, C+, Fortify, and Reset. My absolute m... See more

Company replied

Rated 5 out of 5 stars

I stumbled on The Naked Chemist while researching microneedling. I'm beyond happy I found her skincare, I've been searching forever for actual clean skin care. Of course I wouldn't find it in the US!... See more

Company replied

Rated 5 out of 5 stars

Samantha and her team have been such a huge help! I had micro needling damage that left me with a damaged skin barrier. Fortunately, their products have helped tremendously! I highly recommend giving... See more

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

190 reviews

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Rated 5 out of 5 stars

I absolutely love these products

I absolutely love these products! The experience feels extra personalized because you treat your customers like friends. The products are clean, and have made my skin glowy and lively. Thank you! You have earned a lifetime customer

11 June 2023
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Reply from Naked Chemist

Hi Flori

What a wonderful review, we really get that connection with many of our clients to, feel so much more than that. of course, our greatest accomplishment is that you are enjoying the products so much. Thank you so much for this lovely feedback we are extremely grateful and very touched.

Rated 5 out of 5 stars

I absolutely love the products and…

I absolutely love the products and using them brings me so much joy. I look forward to my skincare routine each morning and night! I also really appreciate the hand written note with samples. Thank you. I look forward to trying more products.

My first purchase I was able to use a QR code which really helped the shipping cost not feel so big. That was greatly appreciated and I’d be grateful to have another coupon in the future, if possible.
Thanks NakedChemist!

8 June 2023
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Reply from Naked Chemist

What an absolutely berautiful review and incredibly heartfelt by us. Absolutely if you email me (the founder) directly at samjade888@gmail.com we can certainly arrange this for future purchases, or should you have any questions about your skin please do drop us a line. Yours in skin health samantha and the team

Rated 5 out of 5 stars

Naked Chemist products totally changed…

Naked Chemist products totally changed my life.. after having a very bad compromised and damaged skin barrier from using wrong products in the past for Rosacea I got on the internet and started searching for natural products that only have the highest quality ingredients that would repair and help my skin.. I came across Naked Chemist and I will never use anything else on my skin - all Samantha's products are just incredible and my skin returned back to optimum health in a matter of weeks and continues to over the years and my Rosacea hasn't returned since. Don't ever stop making your amazing products Naked Chemist!!! xoxox Leanne

29 May 2023
Unprompted review
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Reply from Naked Chemist

What a truly wondeful review leanne we are very very touched by this. as one of our longest clients we are just so pleased that we were able to help guide your skin back to healing and bring your damaged barreir under control. Thank you again samantha and the team

Rated 5 out of 5 stars

Professionals

Knowledgeable, professional, friendly and fast service. Fantastic products too. Superstars!

15 May 2023
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Reply from Naked Chemist

What a truly wonderful review really touched us actually. Really love this David and makes us all the more keen to extend our range to help men's skin health ( coming soon with new website). Thankyou for your gracious review.

Rated 5 out of 5 stars

The customer service is wonderful

The customer service is wonderful. Samantha gave me recommendations for my skin type. She's always quick to answer any question I have. And the products are great. Love that they don't have a bunch of junk in them. The ResQ and Vitamin B are my current favs.

8 May 2023
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Reply from Naked Chemist

Hi Anna so pleased you are enjoying the products and more importantly that they are helping you. Hope the samples helped also any advice please do reach out.

Rated 5 out of 5 stars

I had questions about the best products…

I had questions about the best products gor my skin. Samantha and her team emailed me and asked specific questions before making suggestions. They even sent samples and helped me apply a discount. And most of all this skin care line works. Love it. The immortelle is amazing.

16 April 2023
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Reply from Naked Chemist

Hi Karen really pleased that we were able to answer your questions. we are all metabolically different so its really important to understand what is going to work and not. Really glad you love immortelle a lot of work went into this skin identical formula

Rated 5 out of 5 stars

What makes my experience great with the…

What makes my experience great with the Naked Chemist company is that whenever I have a question they are always prompt in responding back.

3 May 2023
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Reply from Naked Chemist

Lovely thankyou Jennifer. if we can be of help any time we will always here to answer your questions.

Rated 5 out of 5 stars

Amazing range of clean beauty products

Samantha, the founder of Naked Chemist, is a skincare expert and has developed an amazing range of clean beauty products. Samantha helped me and my adolescent daughter figure out what kind of products we needed based on our skin types and needs. We had great results!

26 August 2022
Unprompted review
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Reply from Naked Chemist

Hi Mel so pleased that both you and your daughter enjoyed the products, with this type of feedback it makes it all so worthwhile. Thankyou

Rated 5 out of 5 stars

I was so lucky

I was so lucky to come across these products I was at such a low from loosing the able Ness to walk so I just wasn't bothering with myself but Samantha's wonderful Glow product made me feel not only alive but glamorous which I haven't felt in a very long time .
So thank you for such a great product I will continue to use even half way across the world 🌎 ❤️. 🙏👌

14 February 2023
Unprompted review
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Reply from Naked Chemist

Heather we are so pleased it helped and so sorry to hear about your health. But thank you for choosing the Naked Chemist we appreciate the feedback.

Rated 4 out of 5 stars

The products came super fast

The products came super fast and the team provided me with specific instructions on layering products ect. I was even given some free samples, who’s doesn’t love free samples. My only issue is that the packaging doesn’t have clear instructions on the back, much needed for someone not very knowledgeable. I have only just started using the products so I cannot speak on the effects but fragrance wise very neutral and I love that !

25 April 2023
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Reply from Naked Chemist

Hi Alice we are so pleased you recieved your products in a timely fashion. We love to give free samples in order to help with further skin health. Re the lack of instructions we do apologise, we are just going through a complete rebrand with new packaging. But anytime you have any questions products or skin related do please reach out to us and we will be more than happy to answer any of your questions.

Thank you so much for the review and for considering the Naked Chemist.

Rated 5 out of 5 stars

Gave me hope and their expertise at a low time for me!

Samantha at The Naked Chemist responded to my cry for help after a horrible experience with microneedling. She was so kind and knowledgeable, answering all of my questions about what was happening with my skin. I appreciate her so much!! We are currently working on repairing my barrier and after this is healed will look at restoring lost volume. My skin even in its vulnerable state is loving their products! They’re so soothing and I don’t want to be without them. 5 stars all the way!

14 March 2023
Unprompted review
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Reply from Naked Chemist

Nicole this review really means a lot Samantha as the founder i have been through my own skin issues in the past which I think is why I just really want to help with skin healing. the fact that this is the case with you and your findingt he products so healoing is such good news. we wish you all the best for your skin healing journey.

Rated 5 out of 5 stars

Excellent products and amazing customer…

Excellent products and amazing customer service! Samantha cares about her customers and is available to assist with any questions/concerns! I will be a repeat customer!

17 April 2023
Unprompted review
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Reply from Naked Chemist

Hi Misty we are just so glad that we can be of help to you and help your skin/legs heal

Rated 5 out of 5 stars

Love these products

Great products! Doing what they say they'll do. Love the feel and quality

15 April 2023
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Reply from Naked Chemist

Thank you so much for your review it means a lot a nd that you are enjoying the quality, we really care about our ingredients so we can get the best results for our clients skin, so thankyou very much.

Rated 5 out of 5 stars

So far really enjoying the products

So far really enjoying the products. Goes on smoothly, no irritation & skin is feeling wonderful. Will see with long term use if I see any differences

30 March 2023
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Reply from Naked Chemist

Sarah thankyou for taking the time to review us it truly means a lot and we really hope that our products help you with your skin. any further concerns with your skin please reach out ot us directly via email.

Rated 5 out of 5 stars

Effective, amazing skincare delivered with empathy and kindness

I found Samantha and Naked Chemist after a horrific allergic reaction following Morpheus8. Her empathy, advice and guidance helped me to cope and recover, since this happened 3 weeks before my wedding.
My skin has not only fully healed, I've moved onto their anti-ageing products and I can honestly say, [1] at 56 my skin has never felt better and [2] I will never go anywhere else. Thank you!

18 April 2023
Unprompted review
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Reply from Naked Chemist

What a truly wonderful review nicola we honestly appreciate this and absolutely love your loyalty to to the brand it means a lot to us. But more that you have healed your skin and that you are getting truly great results, its my legacy (Samantha) to truly heal peoples skin. So thankyou for this wonderful review and your support,

Rated 5 out of 5 stars

Phenomenal experience

Phenomenal experience! Samantha guided me through the confusions of the industry with kindness, understanding, and taught me tons!! Absolute best. And the shipping was FAST! This is someone who KNOWS how to run a great business!

23 March 2023
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Reply from Naked Chemist

Thankyou so much for this wonderful review we really appreciate it, this feedback is really valuable to us and so glad that you enjoy the products and the information has helped you and your skin.

Rated 5 out of 5 stars

I found Samantha at the Naked Chemist…

I found Samantha at the Naked Chemist extremely helpful and knowledgeable with all types of skin issues, and her ceramide barrier balm is the best I’ve used.
I highly recommend!

7 March 2023
Unprompted review
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Reply from Naked Chemist

Dear Rachel We are so pleased you are enjoying the products especially the Cermaide blam with its gorgeous blue hue and fragrance its become a firm favourite with our customers.

Rated 5 out of 5 stars

Hands down the best skincare I have…

Hands down the best skincare I have ever used. My fave is the yellow oil (bio lipid) and also the moisturise cream (immortal). Thank you naked chemist for your mahi, knowledge and passion - I feel them throughout your range

7 April 2023
Unprompted review
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Reply from Naked Chemist

Hi Monique what a wonderful review. Skin health is everything for us,and helping our clients achieve that so really glad that comes across to you.

Rated 5 out of 5 stars

These products really work

These products really work. I'm 52 and I've been using Sam's incredible products for about 2 years now. Before I started, my skin was dry with large pours, and wrinkles were really beginning to set in. As soon as I started using A+, B+, C+, H2O, and Fortify (which I could not live without!) my skin seemed to revert back to what it was years ago. I'm so grateful to Sam and her very powerful products. My skin is so much healthier and it has stayed looking younger. Thank you Sam! I highly recommend Naked Chemist products.

8 April 2023
Unprompted review
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Reply from Naked Chemist

Hi Greer this is a lovely review and we are just all about PRO Ageing and really targeting all areas of the skin to help keep skin youthful, dewy, plump and balanced and especially keeping inflammation out which is at the route of all ageing.

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