The Night Sky Reviews 9,645

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, such as prints and necklaces, for their beautiful appearance and high quality, often describing them as unique and thoughtful gifts. Many appreciate the easy and fast ordering process, along with excellent communication and tracking throughout. The delivery service is consistently highlighted as quick and efficient, with many orders arriving ahead of schedule. However, some customers were not happy with the quality of certain items, specifically mentioning issues with necklaces appearing very yellow or chains breaking easily. A few people also noted that the glow-in-the-dark feature on some products did not work as expected. Additionally, a small number of reviewers experienced delays in delivery or issues with packaging, such as scratches on scrolls or inaccurate print measurements.

What people talk about most

Product

People report positive experiences with the product, often praising the amazing quality of items like... See more

Quality

Consumers generally express satisfaction with the quality of products. Many praise the amazing quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast shipping,... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the easy and fast ordering process,... See more

Service

Users describe positive interactions with service. Many customers found the service easy, reliable, and... See more

Based on these reviews

Rated 5 out of 5 stars

The glow in the dark night sky print was very easy to design online. I loved the fact you could include a message of a surprisingly good length and customise the actual name of the location to mak... See more

Company replied

Rated 5 out of 5 stars

I cannot give the NightSky enough stars. The print is absolutely beautiful, it perfectly captured the night sky the night my husband and I had our first date, and it was the sky above his childhood... See more

Company replied

Rated 5 out of 5 stars

Im delighted with my night sky. It was a gift for my daughter's birthday and she was overwhelmed with it. She said it was a beautiful, thoughtful gift. The communication from the team was excellent.... See more

Company replied

Rated 5 out of 5 stars

Beautiful Prints & Excellent Service I'm based in the UK and ordered 2 of the same Night Sky gold foil prints to be delivered to 2 family members in the US. It was an easy order process, you get a... See more

Company replied


4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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Rated 5 out of 5 stars

TheNightSky canvas print

I ordered a canvas print for my father for Christmas of my late mother's and his wedding date. It was so special. I loved it and he did too.

16 January 2026
The Night Sky logo

Reply from The Night Sky

Hi Kesha,

We are delighted that the canvas star map depicting your parents' wedding date was special and meaningful for you and your father.

Thank you for sharing this lovely feedback with us.

Team Night Sky.

Rated 5 out of 5 stars

An amazing product!

An amazing product and I’d recommend it to anyone looking for a different present!

16 January 2026
The Night Sky logo

Reply from The Night Sky

Hi Heidi,

We're happy to hear that you see your customised star map as an amazing and unique gift option.

We appreciate your feedback and recommendations very much!

Team Night sky

Rated 5 out of 5 stars

Perfect gift!

It was the perfect gift for someone that loves astronomy!

15 January 2026
The Night Sky logo

Reply from The Night Sky

Hi there,

We're very happy to hear that your Night Sky star map was the perfect gift!

Thank you for sharing your experience with us; it means a lot!

Team Nigh Sky

Rated 5 out of 5 stars

Prints turned out beautifully

Prints turned out beautifully! We gave them out as Christmas gifts and people loved them. Such a great, unique gift!

20 December 2025
The Night Sky logo

Reply from The Night Sky

Hi Michelle,

We're delighted that you're happy with your Night Sky star map prints and that they were well-received Christmas gifts!

It's great to know our unique gifts brought joy to your loved ones.

Thanks for your lovely feedback!

Team Night Sky.

Rated 5 out of 5 stars

Everything from start to finish was…

Everything from start to finish was perfect. Even the care in packaging and shipping was wonderful. I’m 52 and starting over in life and my 41 year old boyfriend, and unexpected love of my life, had tears in his eyes when he opened this Christmas gift. He said it was the sweetest gift he has ever received. XO

3 January 2026
The Night Sky logo

Reply from The Night Sky

Hi Holly,

We're delighted that you were happy with your framed star map print.

It's wonderful that you noticed the care in packaging and shipping.

We appreciate you sharing this special moment, and we are touched that the gift was so meaningful!

Team Night Sky.

Rated 4 out of 5 stars

Neat poster

My husband loves the poster. I took it to Michael's to purchase a frame for it. I wish there had been a big red letter warning that the background "scratches" very easily. I don't know if I could have avoided it and you don't notice it in the frame. I can see them, but I know they are there. The girl at Michael's said matt finishes always scratch easy. I did not have any experience with this before.

14 January 2026
The Night Sky logo

Reply from The Night Sky

Hi there,

We're happy your husband loves your Night Sky star map print.
We sent you an email after your order was shipped explaining how to roll and flatten the print without scratching.

Have you checked your Spam folder?

Team Night Sky.

Rated 5 out of 5 stars

Her best friend even cried about how sweet it was!

My experience was so good! It is a little pricey but so worth it. My girlfriend and I love the night sky and so giving her a poster of the night sky on the day and place we met was perfect. It even made her best friend cry when she saw it!!

14 January 2026
The Night Sky logo

Reply from The Night Sky

Hi Cameron,

We're glad you found your Night Sky star map of the day, and the place you first met was the perfect gift for your girlfriend!

It's wonderful to hear it created such an emotional reaction.

Thank you for sharing your experience!

Team Night Sky.

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! I loved the request to review the order to make sure it was correct before going to production, so helpful!
The finished product turned out amazing and the recipient was so pleased.
Thank you!

15 December 2025
The Night Sky logo

Reply from The Night Sky

Hi there,

We're happy that your customised framed star map was a great success as a gift, and that you loved the opportunity to review your design before it was sent for processing.

We appreciate your lovely feedback.

Team Night Sky.

Rated 5 out of 5 stars

Bad quality necklace. But great customer support resolved issue

Update: customer service reached out to help regarding the broken necklace. Experience with customer service was exceptional and overall I was pleased with the pendant.

Original message: Bought a night sky pendant and paid extra for the necklace. The necklace was about 70 Eur extra. Necklace quality was very poor and ripped at the slightest pull. In my case it got caught on a sweater and ripped. Then it ripped again as I was checking the quality in my hands.

1 August 2025
Unprompted review
The Night Sky logo

Reply from The Night Sky

Hi Kyd,

We're so sorry that there was an issue with your necklace.

We can't see that you emailed customer service to allow us to resolve this for you.

Please email help@thenightsky.com with the order number and photos of the issue, and customer service will help immediately.

Team Night Sky.

Rated 5 out of 5 stars

This was my second order from The Night…

This was my second order from The Night Sky, I wanted the same as the first that was for my granddaughter and this was for my grandson. Excellent service, now two beautiful star constellations hanging on the wall. Quick delivery.
Happy, 5 stars.

21 August 2025
The Night Sky logo

Reply from The Night Sky

Hi Connie,

We're delighted that you're pleased with your framed star maps for your grandchildren.

Thank you for choosing us again; we appreciate your lovely feedback!

Team Night Sky.

Rated 5 out of 5 stars

This is a wonderful gift

This is a wonderful gift. I had my new granddaughter's name DOB weight and time.
My daughter loved it and it glows in the dark.
I have used this company a few times now and each one is unique.

13 January 2026
The Night Sky logo

Reply from The Night Sky

Hi Christian,

We're really pleased that your framed glow-in-the-dark star map gift for your new granddaughter was so well-received!

It's wonderful that your daughter loved it and that you appreciate the uniqueness of our products.

We appreciate your continued support.

Team Night Sky.

Rated 5 out of 5 stars

Love the print

Love the print. It turned out great. The receiver loved this personalized gift.

12 January 2026
The Night Sky logo

Reply from The Night Sky

Hi there,

We're happy to hear that your personalized star map print was well-received and that the gift was a hit!

We appreciate your feedback.

Team Night Sky.

Rated 1 out of 5 stars

I purchased a custom star map from…

I purchased a custom star map from TheNightSky.com and, while the idea is great, my experience was disappointing and not worth the premium price. Overpriced for the actual quality; the product looks nice in photos, but the materials and finish don’t justify the high cost compared to competitors. Worst choice if you care about customer service, reliability and value for money.

8 January 2026
Unprompted review
The Night Sky logo

Reply from The Night Sky

Hi CJ,

We're sorry that you are unhappy with your star map print.

The cost reflects the quality of your customised piece.

You can read about the quaity here on the FAQ on the website:
https://help.thenightsky.com/en/articles/9507735-what-is-the-quality-of-the-print

If you are unhappy, you can return the star map for a refund within 30 days of receiving it.

Please email help@thenightsky.com with the order number, and customer service will help with the returrn address.

Team Night Sky.

Rated 5 out of 5 stars

Such a beautiful piece

Such a beautiful piece, love the details! Thank you!

10 January 2026
The Night Sky logo

Reply from The Night Sky

Hi there,

Were delighted that you love your Night Sky star map and that you appreciate the details.

Thank you for your feedback; it means a lot to us!

Team Night Sky.

Rated 5 out of 5 stars

The picture l received was exactly as shown

The picture l received was exactly as shown in the mock up. It was well packaged and arrived quickly. I would not hesitate to use them again and have recommended them to friends already.

2 December 2025
The Night Sky logo

Reply from The Night Sky

Hi Trish,

We're happy to hear that the star map matched the preview you received and that it arrived quickly in good condition.

We really appreciate your recommendation and your kind feedback.

Team Night Sky.

Rated 5 out of 5 stars

The ease with which I was able to order…

The ease with which I was able to order and customize my order. The quality of the canvas print when I received my order was fantastic.
Also my wife's face when she opened it on Christmas morning was priceless x

10 January 2026
The Night Sky logo

Reply from The Night Sky

Hi Chris,

We're delighted that you found it easy to order and customize, and that the canvas star map print was such a well-received Christmas gift!

Thank yu for your lovely feedback.

Team Night Sky.

Rated 5 out of 5 stars

Something different

I wanted something different and long lasting for my 12 year old granddaughters birthday. The process of creating her gift was easy, the delivery fast, and the price very reasonable. I really liked the added bonus of the downloadable/printable pamphlet which explained the origins her birth sign.

1 December 2025
The Night Sky logo

Reply from The Night Sky

Hi Tracy,

We're happy to hear that the gift creation process for your framed star map was easy, delivery was fast, and the price was reasonable. We're glad you liked the bonus of the downloadable birth sign pamphlet.

We appreciate your lovely feedback!

Team Night Sky.

Rated 5 out of 5 stars

Exceptional

This was such a unique and special gift! Thank you so much!!

9 January 2026
The Night Sky logo

Reply from The Night Sky

Hi Rachel,

We're so happy you found your Night Sky star map gift unique and special!

We appreciate your lovely feedback.

Team Night Sky.

Rated 5 out of 5 stars

Looks great!

9 January 2026
The Night Sky logo

Reply from The Night Sky

Hi there,

We're delighted that you love your Night Sky star map.

Thank you for your feedback.

Team Night Sky.

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