The Night Sky Reviews 9,645

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, such as prints and necklaces, for their beautiful appearance and high quality, often describing them as unique and thoughtful gifts. Many appreciate the easy and fast ordering process, along with excellent communication and tracking throughout. The delivery service is consistently highlighted as quick and efficient, with many orders arriving ahead of schedule. However, some customers were not happy with the quality of certain items, specifically mentioning issues with necklaces appearing very yellow or chains breaking easily. A few people also noted that the glow-in-the-dark feature on some products did not work as expected. Additionally, a small number of reviewers experienced delays in delivery or issues with packaging, such as scratches on scrolls or inaccurate print measurements.

What people talk about most

Product

People report positive experiences with the product, often praising the amazing quality of items like... See more

Quality

Consumers generally express satisfaction with the quality of products. Many praise the amazing quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast shipping,... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the easy and fast ordering process,... See more

Service

Users describe positive interactions with service. Many customers found the service easy, reliable, and... See more

Based on these reviews

Rated 5 out of 5 stars

The glow in the dark night sky print was very easy to design online. I loved the fact you could include a message of a surprisingly good length and customise the actual name of the location to mak... See more

Company replied

Rated 5 out of 5 stars

I cannot give the NightSky enough stars. The print is absolutely beautiful, it perfectly captured the night sky the night my husband and I had our first date, and it was the sky above his childhood... See more

Company replied

Rated 5 out of 5 stars

Im delighted with my night sky. It was a gift for my daughter's birthday and she was overwhelmed with it. She said it was a beautiful, thoughtful gift. The communication from the team was excellent.... See more

Company replied

Rated 5 out of 5 stars

Beautiful Prints & Excellent Service I'm based in the UK and ordered 2 of the same Night Sky gold foil prints to be delivered to 2 family members in the US. It was an easy order process, you get a... See more

Company replied


4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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Rated 1 out of 5 stars

AI Bot gives completely useless response regrading order outstanding since Aug 2024 - Order NSZA2579774

e-mailed help email address given, as requested, received a completely useless response alluding to where there might have been multiple failed delivery attempts without actually stating factually that there were failed attempts. I know for a fact there have been zero attempts. bot asked me to resend delivery address and all correspondence attached. This is what I originally sent, I cant help it if you bought the entry level AI bot that cant detect attachments or read the contents of an e-mail. Everything it asked for is what I sent already. So now what?

21 January 2026
Unprompted review
The Night Sky logo

Reply from The Night Sky

Hi Tanya,

You were responded to by a human customer service agent who explained to you that your original order was lost in transit, and we shipped a replacement, which shows delivered on tracking, but which you claim was not received by the recipient in France.

Rather than ship a second replacement to the same address, we can see that customer service refunded the order.

Team Night Sky.

Rated 5 out of 5 stars

Great gifts for new Grandchildren

I give these to my grandchildren mapping the night and moment they came into my world. Something they will have forever, I hope.
The print is great quality.im very impressed and hope to order many more times!

21 January 2026
The Night Sky logo

Reply from The Night Sky

Hi Denise,

We're so glad you appreciate the quality of your Night Sky star map!

It's wonderful to know these maps mark such special moments for your grandchildren.

We appreciate your custom and hope to assist you again in the future.

Team Night Sky.

Rated 5 out of 5 stars

I love my Night Sky Black Onyx

I love my Night Sky Black Onyx in Silver Bezel. Fantastic customer support! Unfortunately, I had to return the chain (it was a bit too short for my neck), but the money were refunded as soon as they received the returned chain. Great customer communication all the way as well. Recommended! A++

21 January 2026
Unprompted review
The Night Sky logo

Reply from The Night Sky

Hi Erik,

We're delighted that you love your Night Sky Black Onyx in silver bezel jewelry!

We appreciate your positive feedback regarding our customer support and communication, and your recommendation!

Team Night Sky.






We

Rated 5 out of 5 stars

Grateful for such a great service

I have made a return, and the whole process was handled absolutely perfectly. Liz from The Night Sky made all my wishes come true with such kindness and professionalism. The return process was extremely easy and smooth, and I was especially impressed by the immediate responses.

I am very satisfied and very grateful for the experience with The Night Sky.

21 January 2026
Unprompted review
The Night Sky logo

Reply from The Night Sky

Hi Sara,

We're happy to hear that the return process was handled perfectly and that you were satisfied with the kind, professional service you received.

We appreciate your gratitude and lovely feedback.

Team Night Sky.

Rated 5 out of 5 stars

Lovely product

Beautiful gift , would highly recommend

21 January 2026
The Night Sky logo

Reply from The Night Sky

Hi Julie,

We're delighted you love your framed Night Sky star map.

We really appreciate your recommendation.

Thank you for your feedback.

Team Night Sky.

Rated 5 out of 5 stars

Exceeded my expectation

I'll admit I was a bit reluctant to purchase, I'd seen the Night Sky advertisements on Facebook and loved the Idea but thought it won't be that good. I read other reviews and took a chance, ordered the Night Sky of my 1st grandchild as a gift for his parents at Xmas. It was delivered prior to expected date, I had seen a file of how it would look during the creation stage, and was kept up to date every step of the way on the progress of the order. When it arrived I couldn't wait to open it and see what I had paid for and was absoutely wrapped with how it looked completed. I have to admit is was beautifully created and exceeded my expectations and the recipients are over the moon with their gift. Very pleased and highly recommend to anyone considering a Night Sky purchase. I bought a framed print which also comes with a pdf file detailing the constellations, stars which can be printed as a little booklet. A wonderful package.

25 December 2025
The Night Sky logo

Reply from The Night Sky

Hi there,

We're thrilled that you were delighted with your Night Sky framed star map purchase!

It's wonderful that the gift for your grandchild's parents was such a success.

We really appreciate you sharing your experience and highly recommending our product.

Team Night Sky.

Rated 5 out of 5 stars

She was borderline in tears after…

She was borderline in tears after seeing it.

20 January 2026
The Night Sky logo

Reply from The Night Sky

Hi there,

We're delighted that your framed Night Sky star map gift elicited an emotional response!

Thank you for saring your experience.

Team Night Sky.

Rated 5 out of 5 stars

Ordered two star charts

Ordered two star charts, leather bound option, as gifts. Received them pretty quickly in plenty of time for the occasion. Quality was excellent. Recipients liked them.

20 January 2026
The Night Sky logo

Reply from The Night Sky

Hi there,

We're happy to hear that your Night Sky star map canvases arrived quickly and were well-received as gifts!

Thank you for your lovely feedback, it's much appreciated.

Team Night Sky.

Rated 5 out of 5 stars

I bought as a birthday gift for my…

I bought as a birthday gift for my adult daughter. She loved it. I ordered the 12x12 dark blue back-round with constellation on her day of birth. I framed it myself with a plain black frame. The paper quality is beautiful and top notch, the color is gorgeous and the design is as well. I definitely recommend this for that special someone.

16 January 2026
The Night Sky logo

Reply from The Night Sky

Hi there,

We're delighted that your daughter loves her Night Sky star map gift!

We appreciate you sharing how beautiful the paper quality, color, and design are.

Thank you for the recommendation!

Team Night Sky.

Rated 5 out of 5 stars

Great Gift

My girlfriend absolutely loved it

20 January 2026
The Night Sky logo

Reply from The Night Sky

Hi there,

We're so happy that your girlfriend loves her framed Night Sky star map.

Thank you for taking the time to write a review.

Team Night Sky.

Rated 5 out of 5 stars

The perfect present!

Very happy with the quality of the print and frame! The delivery time was speedy as well. I recommend this product.

25 December 2025
The Night Sky logo

Reply from The Night Sky

Hi Katherine,

Thank you for your kind review.

We're happy to hear that you are very pleased with the quality of the print and professional framing, and that the delivery was prompt.

We appreciate your recommendation!

Team Night Sky.

Rated 5 out of 5 stars

Lovely gift and amazing customer service

I ordered a bracelet in November 2025 for an anniversary gift. The bracelet is absolutely gorgeous, and the customer service was incredibly fast and truly helpful when I needed support. I’m impressed! Thank you!

19 January 2026
Unprompted review
The Night Sky logo

Reply from The Night Sky

Hi Alessandro,

We're happy to hear that you love your Night Sky customised bracelet,

We're glad our customer service was helpful and prompt when you needed support.

Thank you for your positive feedback and for choosing us for your anniversary gift.

Team Night Sky.

Rated 5 out of 5 stars

Perfect Destination Wedding Gift…

We created a custom wedding gift for our dear friends (destination wedding).

19 January 2026
The Night Sky logo

Reply from The Night Sky

Hi Andrea,

Thank you for sharing your experience with us.

We're delighted that your framed star map is the perfect wedding gift for your friends.

We appreciate your taking the time to write a review.

Team Night Sky.

Rated 5 out of 5 stars

Birthday present...

Our daughter had a "big" birthday coming up. and we were at a loss as to what to get her as a suitable memento. We settled on a Night Sky map from the date and location of her birth. She loves it, and it is now hung in pride of place in her living room. The order arrived in good time, despite the Christmas rush, and is of excellent quality.

2 December 2025
The Night Sky logo

Reply from The Night Sky

Hi Peter,

We're happy to hear that the Night Sky star map was a suitable memento for your daughter's special birthday!

It's wonderful to know she loves it and that the order arrived in good time and excellent condition.

Thank you for your lovely feedback.

Team Night Sky.

Rated 5 out of 5 stars

Everything i asked for

It had everything I asked for in it came early and even got extra art that I didn't know I was getting would buy again.

17 January 2026
The Night Sky logo

Reply from The Night Sky

Hi Richard,

We're happy that you love your Night Sky star map, and that it arrived early!

We appreciate your feedback.

Team Night Sky.

Rated 5 out of 5 stars

Beautiful gift

Such an original, special gift! Great communication, arrived quickly and is just beautiful.

17 January 2026
The Night Sky logo

Reply from The Night Sky

Hi Melissa,

We're happy to hear that your Night Sky star map gift was original and special!

We really appreciate your kind words about our communication and the quick delivery.

Thank you for your lovely feedback.

Team Night Sky.

Rated 5 out of 5 stars

Item is beautiful

Item is beautiful, arrived on time and was packaged well. Would highly recommend

17 January 2026
The Night Sky logo

Reply from The Night Sky

Hi Victoria,

We're delighted that you love your framed star map, and that it arrived on time and well packaged.

We reallky appreciate your feedback and recommendation!

Team Night Sky.

Rated 1 out of 5 stars

I never received my purchase

I never received my purchase. I ordered it over a month ago.

16 January 2026
The Night Sky logo

Reply from The Night Sky

Hi Jessica,

We're so sorry that your order hasn't been delivered.

Customer service has responded to your email, and we'll resolve this as soon as you confirm the shipping address you entered at checkout is correct.

Team Night Sky.

Rated 5 out of 5 stars

Perfect Anniversary Gift!

I loved the fact that I could see exactly what I chose in preview form before finalizing my order! Delivery was quick and the final product surpassed my expectations!🙏

14 January 2026
The Night Sky logo

Reply from The Night Sky

Hi Kelly,

We're happy to hear that you found the preview helpful and that you're pleased with the fast delivery and quality of your star map print.

We appreciate your lovely feedback!

Team Night Sky.

Rated 5 out of 5 stars

The gold foil is brilliant 💫 we love it

We bought the poster in dark blue with gold foil. It’s so beautiful. Gold on blue ist just perfect!

16 January 2026
The Night Sky logo

Reply from The Night Sky

Hi there,

We're really happy to hear that you love your midnight blue gold foil star map!

We appreciate you sharing your experience with our product.

Team Night Sky.

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