Theninjabeauty Reviews 297

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the products received, noting they were often not as advertised, of poor quality, or incorrect items. Customers frequently reported issues with unexpected charges, being overcharged, or having their orders duplicated, even when they did not finalize a purchase. Refund processes were also a major point of frustration, with many struggling to receive full refunds or any refund at all, despite promises. Reviewers also expressed concerns about the pricing, finding items to be overpriced, especially given the quality received. The ordering process itself was problematic for many, with orders being processed unexpectedly or items added to their cart without their knowledge.

What people talk about most

Product

Consumers consistently express strong disappointment with the product. Many reviewers report receiving items... See more

Refund

People report negative experiences with refund. Many customers state that despite promises, refunds never... See more

Payment

Users describe negative interactions with payment, frequently reporting unexpected charges and being billed... See more

Price

Customers consistently note negative experiences with price. Many reviewers report being overcharged, with... See more

Order

Reviewers highlight negative aspects of order. Many customers report being charged for items they did not... See more

Reviews shaping this summary

Rated 1 out of 5 stars

How come PayPal is not protecting us??? I never ordered only shopped .. PayPal declined refund after my explanation… spent $ for 2 kits( $69.00) never authorized. Got one .. garbage not Laura Geller... See more

Rated 1 out of 5 stars

I also was charged twice for buy one get one free under eye concealer. I received 4 of the same product when I only ordered the two and was also charged for the 4 products. I contacted the company a... See more

Rated 1 out of 5 stars

BE VERY CAREFUL WHEN PURCHASING WITH THIS COMPANY; I WAS OVERCHARGED. I DECIDED I DIDN'T WANT THE PURCHASE AN DID NOT FINALIZE THE SALE AND THEY OVER BILLED MY CC ANYWAY.. DO NOT PUT CREDIT CARD INFO... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

Find the perfect best skin care product line 2018, look with selection of lip Products all Brushes Sponges Featured Products eyeliner/Brushes & Sponges/Nail Polish/Natural Makeup/Hair Products & Hair Care Products/best organic skin care products


Contact info

1.1

Bad

TrustScore 1 out of 5

297 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This is SCAM!!

This is a SCAM! I ordered 1 item just to see if I liked it. They charged me for 4 at $73.51. They say that they sent to my mailbox. I never received any of the items . I have texted them 4 or more times telling them that I have never received anything. So far, they have done nothing.

3 January 2024
Unprompted review
Rated 1 out of 5 stars

Scammed!

I ordered 3 pairs of panties and was charged $94! They replied to my email saying I have been refunded, but I haven't received it a month later.

2 February 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! DO NOT BUY FROM THEM!!
I ordered 1 product but was charged for 4.
Instead of paying $29.94 I was charged $95.91. I immediately contacted PayPal to file a dispute and emailed seller that I did not authorize the charge and cancelling my order. They replied back promptly stating they will give me a full refund. Let’s see if it goes through. If not, I will dispute it with my CC company.

27 February 2024
Unprompted review
Rated 1 out of 5 stars

I believe this is a scam.

I believe this is a scam.
They purposely send underwear that is not your size...then you can't afford to return them to CHINA.
Product quality is not as described.
Terrible customer service.

21 January 2024
Unprompted review
Rated 1 out of 5 stars

Thought was legit

Thought was legit, was charged for 4 when i ordered 1. I keep emailing and all I am getting is please be patient and they will refund my money back to my card but as of now still not refunded. It's been 2 weeks.

12 January 2024
Unprompted review
Rated 1 out of 5 stars

Another bogus scam

Another bogus scam, and yes, I fell for it too. Like another posted reviewer, I did not order the product. Did not press check out, and yet these damn crooks got into my PayPal account and charged me anyway. I'm so disgusted with the scamming going on thru FB. I'm done. From now on if it's not Amazon, it isn't happening.

12 January 2024
Unprompted review
Rated 1 out of 5 stars

Scammed

I was scammed out of 95.91 for a product that was only suppose to be 19.99. So beware consumers. They said I would receive a refund but have yet to receive it.

13 January 2024
Unprompted review
Rated 1 out of 5 stars

This place is a complete scam

This place is a complete scam. My mother ordered on product, got charged for 4. No contact information via phone. Emails unanswered. Had to call the card company to get the charges reversed. SCAM!

5 January 2024
Unprompted review
Rated 1 out of 5 stars

BIG TIME SCAMMERS....BEWARE

Wish I had read these reviews before NOT purchasing. Let me explain. I ordered one item, went into my paypal to check the delivery cost and decided I did not want to go ahead. I did not in any shape or form approve of this transaction. This company had gone into my paypal account and finished it off for me, however, stuck another 3 bottles of whatever it was on my account. Have just opened a dispute with paypal and I don't know why but the disputed amount has come up at $20.33 USD when I was charged from paypal and my bank $73.91 USD.
When I received my surprise confirmation order, it stated not to open a dispute with Paypal or the bank as it would take 180 days to get a partial refund. That says it. Set up!! Don't go there.

28 December 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS - I was charged 3 x the value I’d approved. If you haven’t already been scammed, stay away from this illegal business practice

6 January 2024
Unprompted review
Rated 1 out of 5 stars

Over charged

I was charged $95.00 for the color correcting cream. Including S&H this was to be $26.00 dollars.
The company has not given me a refund.
The correcting cream does not work!

31 December 2023
Unprompted review

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