Theninjabeauty Reviews 297

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the products received, noting they were often not as advertised, of poor quality, or incorrect items. Customers frequently reported issues with unexpected charges, being overcharged, or having their orders duplicated, even when they did not finalize a purchase. Refund processes were also a major point of frustration, with many struggling to receive full refunds or any refund at all, despite promises. Reviewers also expressed concerns about the pricing, finding items to be overpriced, especially given the quality received. The ordering process itself was problematic for many, with orders being processed unexpectedly or items added to their cart without their knowledge.

What people talk about most

Product

Consumers consistently express strong disappointment with the product. Many reviewers report receiving items... See more

Refund

People report negative experiences with refund. Many customers state that despite promises, refunds never... See more

Payment

Users describe negative interactions with payment, frequently reporting unexpected charges and being billed... See more

Price

Customers consistently note negative experiences with price. Many reviewers report being overcharged, with... See more

Order

Reviewers highlight negative aspects of order. Many customers report being charged for items they did not... See more

Reviews shaping this summary

Rated 1 out of 5 stars

How come PayPal is not protecting us??? I never ordered only shopped .. PayPal declined refund after my explanation… spent $ for 2 kits( $69.00) never authorized. Got one .. garbage not Laura Geller... See more

Rated 1 out of 5 stars

I also was charged twice for buy one get one free under eye concealer. I received 4 of the same product when I only ordered the two and was also charged for the 4 products. I contacted the company a... See more

Rated 1 out of 5 stars

BE VERY CAREFUL WHEN PURCHASING WITH THIS COMPANY; I WAS OVERCHARGED. I DECIDED I DIDN'T WANT THE PURCHASE AN DID NOT FINALIZE THE SALE AND THEY OVER BILLED MY CC ANYWAY.. DO NOT PUT CREDIT CARD INFO... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

Find the perfect best skin care product line 2018, look with selection of lip Products all Brushes Sponges Featured Products eyeliner/Brushes & Sponges/Nail Polish/Natural Makeup/Hair Products & Hair Care Products/best organic skin care products


Contact info

1.1

Bad

TrustScore 1 out of 5

297 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I just brought a product from them

I just brought a product from them. They took my money from my Pay Pal acct. I'm still trying to retrieve a refund or get the package so I can return it get my money back. It's been 7 days now and still waiting.

9 October 2023
Unprompted review
Rated 1 out of 5 stars

Not even worth 1 star!!!

I wouldn't even give these clowns one star if I had the option, been dealing with these jerks since August 12th, they are absolutely clueless. I even gave them a deadline to give me my order confirmation to which they went way past, and I still haven't recieved a refund... what a useless business

12 August 2023
Unprompted review
Rated 1 out of 5 stars

Double charged me and won’t refund

Omg. I have just read the reviews because the same thing happened to me. They charged me twice and are denying they did and won’t refund the second payment. I’m going to put a dispute threw PayPal and fingers crossed I get at least one of my payments back.
What absolute swindlers

6 August 2023
Unprompted review
Rated 1 out of 5 stars

This company is over charged me and I cancelled the order but never got my refund and now the just ignore me and not answering my questions answering

This company is a rip off charged me…
This company is a rip off charged me money for a second order that I never placed 57.93 total will never order any thing again! I never received a refund through PayPal or them!! They said claim they issued a credit but it never went through. been contacting them several times for a month. I think This site may be a scam!!!

27 July 2023
Unprompted review
Rated 1 out of 5 stars

This company is a rip off charged me…

This company is a rip off charged me money for a second order that I never placed 57.93 total will never order any thing again! I never recieved a refund through PayPal or them!!They never responded!! This site is a scam!!!

31 July 2023
Unprompted review
Rated 1 out of 5 stars

What a terrible site!

What a terrible site!! They just steal your money and never send the product!! It says shipped on the shop app but when you click the order number it says waiting on details!!! Bunch of thieves these people I will never order anything from a site that looks like this again!!! It’s been 2 months and they have not emailed me any kind of information

20 June 2023
Unprompted review
Rated 1 out of 5 stars

TERRIBLE ITEM

The items I receive was nothing like the pictures. Very very thin and cheap. Wanted to do a return and the amount I would have to pay twice the amount I paid for the item. PLEASE DONOT BUY FROM THIS COMPANY!!! A LESSON MOST DEFINITELY LEARNED!!!!

3 June 2023
Unprompted review
Rated 1 out of 5 stars

this website is a scam they will make you order without you agreeing to it I was just looking and the next thing i own my paypal account was charge.

I ordered one o their product and i still have not received it yet this a scam website do not order from them I did not order this but they went ahead and put the order through without me agreeing to it I emailed them about a refund waiting to hear back. which i know I'm just out of the money, but remember they will lose more than what they got from me

23 April 2023
Unprompted review
Rated 1 out of 5 stars

I ordered 2 brushes for my…

I ordered 2 brushes for my grandaughters. One was to be free but it wasn't. She got a messesage saying they were delivered and never got them She was home allday. You can either send them to kristina Millette like I sent to or put my money back like NOW. Don't use people like this

19 April 2023
Unprompted review
Rated 1 out of 5 stars

Scammers!

Scammers! Never got my refund, I didn’t get any response from them after multiple emails sent.

Scammers! Never got my refund, I didn’t get any response from them after multiple emails sent.

11 March 2023
Unprompted review
Rated 1 out of 5 stars

I started to order a kit for under eye…

I started to order a kit for under eye dark circles and a brush. I decided NOT to order because the price was too high and went out of the order. Next thing I know I got a receipt through Paypal that I purchased this product when I had not!! Still trying to get my refund but its been a run-around with this company. They are a SCAM!!! I will fight this until I get my refund. I never ordered it.

20 April 2023
Unprompted review

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