Portwest Ireland - The Outdoor Shop  Reviews 257

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Good ordering process, and nice range of products (though many/most are sadly too small for me, which surprises me because I'm not THAT big). Delivery was pretty quick. The jacket I ordered would... See more

Rated 5 out of 5 stars

Wonderful shop with excellent choices. They stock a very good range of sizes, as a plus size woman who loves to go on lots of mountain adventures I often struggle to get decent hiking gear in my size.... See more

Company replied

Rated 5 out of 5 stars

I got a call from the company after I had ordered my jacket to tell me thete was sm issue with it & they offered me solutions to the problem. It's rare to get hands on Customer service like this. My j... See more

Rated 5 out of 5 stars

I really liked the options available and the information provided on the site, all of which helped me choose the perfect new coat which I was really impressed with when it arrived, especially as it wa... See more

Company details

  1. Outdoor clothing and equipment shop
  2. Camping Shop
  3. Sportswear Shop

Written by the company

Portwest is an Irish owned retailer, established in 1904, with 4 stores located along Ireland's Wild Atlantic Way. Designing and manufacturing outdoor clothing and leisurewear for over 100 years, they have become a trusted name in providing functional, durable and stylish collections with value at it's heart. Shop their great range of clothing, accessories and equipment from all your favourite brands for camping, hiking and watersports.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

257 reviews

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Rated 4 out of 5 stars

Good ordering process and nice product range

Good ordering process, and nice range of products (though many/most are sadly too small for me, which surprises me because I'm not THAT big). Delivery was pretty quick.

The jacket I ordered would have been really ideal, but it was too small and had to be returned for a refund (which was very quick). I was very sad about that, and I hope Portwest will have more jackets in future available in sizes like 2XL and 3XL.

1 May 2026
Rated 5 out of 5 stars

Very good detailed website

Very good detailed website. I bought a hiking trousers the same as one I already have. They had serial/model number which helped me secure correct trousers as a lot of them look the same!

28 March 2026
Rated 2 out of 5 stars

Went to the shop in killarney

Went to the shop in killarney. Lots if choices, but the shop assistant kept bugging me to see if I was OK. Once was enough to ask me. I wanted to look through the clothes and think about different options but I couldn't with the annoying shop assistant. So I left. I haven't gone back either.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service…

I got a call from the company after I had ordered my jacket to tell me thete was sm issue with it & they offered me solutions to the problem. It's rare to get hands on Customer service like this. My jacket arrived within 24 hours & is super comfortable. I will be recommending this company.

23 February 2026

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