I've been requesting to return my order for more than a month. I got no response... You do not stand for "NO-HASSLE RETURNS" and practice to ignore emails from customer who want to return item, websit... See more
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See what reviewers are saying
This was my first time using The Packaging Group ... my local supply company raised their minimum order to $500 and that doesn't work for me. The products I needed were available, came quickly and we... See more
Ordering was easy; product quality and price were great. It would have been helpful to receive shipment information when order was complete. I called TPG and was told it would be sent but never rece... See more
Product was received quickly and as described. The only downside was fed ex shipping. Sped down our driveway slinging gravel and running off of road. Otherwise, great experience.
Company details
About The Packaging Group Is Now Sarkina.com
Information provided by various external sources
Premium Online Packaging and Shipping Supplies from top brands like Signode, Fromm, 3M, Tesa, and Orgapack.
We Are Focused On You!
We are 100% about making businesses and customers look their ultimate with a seriously impressive collection of packaging and shipping products as well as advice and solution. Thank you for choosing The Packaging Group.
What We Do.
Sarkina carries over 27,000 shipping supplies, packing materials and mailing supplies. Same-day shipping for poly strapping, poly bags, stretch film wrap, plastic sheeting, strapping tools, and shipping supplies.
Contact info
15 Calendar Court, 29206, Columbia, United States
- 888-893-7921
- support@thepackaginggroup.com
- thepackaginggroup.com
HASSLE RETURNS
I've been requesting to return my order for more than a month. I got no response... You do not stand for "NO-HASSLE RETURNS" and practice to ignore emails from customer who want to return item, website promise many good customer services but word.
5 January 2022
Unprompted review
You sent the wrong product and when I…
You sent the wrong product and when I emailed you at ask what should be done I got no response. So no you didn’t do a good job, I ignored 3 of these but you sure are president. So here you go.
15 April 2020
Unprompted review
Reply from The Packaging Group Is Now Sarkina.com
Mr. Cassidy,
In our research your item # T-007782 Black Plastic Sheeting - 4 Mil - 6 ft. x 100 ft. was shipped on March 4, 2020. And according to our record, the correct items were shipped to you. Please advise as to what you mean by "wrong product" and please tell us when you emailed so we can check out the system.
It is not our policy or practice to ignore emails from anyone, and we do apologize if you feel you were ignored.
Thank you,
Chris Brown
Great service fast delivery
27 February 2020
Unprompted review
helpful sales associate (Chris)
18 February 2020
Unprompted review
TPG cancelled my order and didn't let…
TPG cancelled my order and didn't let me know. SO I have been patiently waiting for shipping boxes - that were never coming. Nice. Then I was asked to review the products that I never recieved.
17 February 2020
Unprompted review
Reply from The Packaging Group Is Now Sarkina.com
Ms. Campbell,
We apologize for any confusion this may have caused. However, you were notified via email on the following date:
Feb 5, 2020 4:40:09 PM Processing Customer Notified
Unfortunately, this item is out of stock with no eta for replenishment. I have canceled this order and issued a full refund.
Again, we are very sorry for the miscommunication. Please contact us if we can be of furhter help.
Best,
Chris Brown.
Great prices and very fast shipping
Great prices and very fast shipping. Very happy with our purchase.
15 February 2020
Unprompted review
Everything exactly as ordered
Everything exactly as ordered. Came early. GREAT!!!
8 February 2020
Unprompted review
Reply from The Packaging Group Is Now Sarkina.com
Hello Vicky,
We appreciate your kind comment about your experience with The Packaging Group. And hope to see you again very soon.
Best,
TPG Customer Group
order of slide close bags did not get…
customer service is 5-star--still waiting on the bags.
5 January 2020
Unprompted review
Reply from The Packaging Group Is Now Sarkina.com
Hello Fred,
We apologize for the issue with the bags. However, we have contacted you to see if you we can replace the bags with a similar item, however, we have not heard back from you. Our customer service rep will contact you today once more with an option. We appreciate your understanding.
Great price on bogus paper rolls and…
Great price on bogus paper rolls and great price on shipping as well. We'll definitely be doing more business! Thanks guys!
3 January 2020
Unprompted review
your canceled my order without…
your canceled my order without notifying me
29 December 2019
Unprompted review
Very good pricing and excellent…
Very good pricing and excellent service. Very quick turn around.
19 December 2019
Unprompted review
Easy to find what I was looking for.
5 December 2019
Unprompted review
I had placed an order on the 20th of…
I had placed an order on the 20th of this month, it is now the 29th and I have no tracking number yet and my product still has not shown up.
29 November 2019
Unprompted review
Product was received quickly and as…
Product was received quickly and as described. The only downside was fed ex shipping. Sped down our driveway slinging gravel and running off of road. Otherwise, great experience.
22 November 2019
Unprompted review
My Orders have been processed very…
My Orders have been processed very quickly. They are very helpful with any questions. They are becoming my favorite site for shipping supplies!
20 November 2019
Unprompted review
everything fine
9 November 2019
Unprompted review
Poor shipping estimates
Ordered and I was told 10 days for delivery, which I was fine with. Then I got an email 2 weeks later saying it would be another 10 days.
9 November 2019
Unprompted review
I had a little bit of communication…
I had a little bit of communication problems with people not getting back with me in a timely manner, but bottom line, I was able to return the item for a refund.
7 November 2019
Unprompted review
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