I've been requesting to return my order for more than a month. I got no response... You do not stand for "NO-HASSLE RETURNS" and practice to ignore emails from customer who want to return item, websit... See more
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See what reviewers are saying
This was my first time using The Packaging Group ... my local supply company raised their minimum order to $500 and that doesn't work for me. The products I needed were available, came quickly and we... See more
Ordering was easy; product quality and price were great. It would have been helpful to receive shipment information when order was complete. I called TPG and was told it would be sent but never rece... See more
Product was received quickly and as described. The only downside was fed ex shipping. Sped down our driveway slinging gravel and running off of road. Otherwise, great experience.
Company details
About The Packaging Group Is Now Sarkina.com
Information provided by various external sources
Premium Online Packaging and Shipping Supplies from top brands like Signode, Fromm, 3M, Tesa, and Orgapack.
We Are Focused On You!
We are 100% about making businesses and customers look their ultimate with a seriously impressive collection of packaging and shipping products as well as advice and solution. Thank you for choosing The Packaging Group.
What We Do.
Sarkina carries over 27,000 shipping supplies, packing materials and mailing supplies. Same-day shipping for poly strapping, poly bags, stretch film wrap, plastic sheeting, strapping tools, and shipping supplies.
Contact info
15 Calendar Court, 29206, Columbia, United States
- 888-893-7921
- support@thepackaginggroup.com
- thepackaginggroup.com
Don't buy from this company they will spam you
Don't buy from this company they will spam you.
5 August 2019
Unprompted review
Great product and a great price!
5 August 2019
Unprompted review
Good and fast service !!!
5 August 2019
Unprompted review
Ordering was easy
Ordering was easy, price was great and the item was delivered very quickly. However when I received the item, I realized I had purchased the wrong size and immediately contacted customer service to see if it would be possible to exchange for the correct size. She told me that she would need to have the internet person call me back. But she did help me decide on a replacement that would work. The problem now is that they never called me back. I just gave the product away to someone that could use them. I chose not to repurchase the correct size since there was no return call
5 August 2019
Unprompted review
Great experience
Great experience
Customer service was very helpful and easy to work with. Pricing was extremely competitive.
5 August 2019
Unprompted review
they did fine
5 August 2019
Unprompted review
Reply from The Packaging Group Is Now Sarkina.com
Greetings Hyo,
We really appreciate your feedback and extremely happy that you enjoyed our site, prices and more. Please accept our sincere gratitude.
Best,
Hamid Abtahi
excellent customer service
good price, excellent customer service, this was my first experience with TPG, I will be back, Thank You
1 August 2019
Unprompted review
Reply from The Packaging Group Is Now Sarkina.com
Hello Tim,
Thank your for your feedback and review of The Packaging Group. We truly appreciate your comments with regard to our customer experience especially yours. We thank you again and look forward to seeing you soon.
Best,
Hamid Abtahi
If I could give negative stars I would
Placed the order on June 15 never received never heard anything. So I called at the end of June and they said my items were on backorder. By Mid July I still had not heard from or seen my items so I called back. Items were still on backorder and no one had ever called or emailed me to let me know anything. Very dissatisfied!
1 August 2019
Unprompted review
Not to be trusted
Not to be trusted. Delivery did not happen and it is only when I protested that I was told that the 48" bubble wrap in question was out of stock ! ( i.e. they were not delivering in the middle of New Jersey it looked more to me.) Furthermore... the refund is still to be received.
1 August 2019
Unprompted review
Reply from The Packaging Group Is Now Sarkina.com
Hello Danielle.
I am very sorry for the delay and somewhat of a miscommunication. Our refund process took longer than normal. However, due to delay in our delivery time and uncertainty of the fulfillment by the manufacturer we canceled your order to not further any delay for you waiting on the item.
Your refund was processed yesterday (7-31-2019). It normally takes 2 business days before it shows up in your account depending on your financial institution. We hope this incident did not hinder our relationship and we certainly look forward to seeing you again very soon.
Regards,
Hamid Abtahi
The Packaging Group
Prompt delivery
29 July 2019
Unprompted review
Great service and product..
29 July 2019
Unprompted review
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