Scam company - ordered furniture, various promises about delayed delivery until eventually no response to my emails and the company and Lloyd Pack ‘disappeared’ along with my money which I eventually... See more
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Ordered 4 seasons garden furniture set in late February as the price was great. Turned out it wasn’t actually in stock so we waited, then waited some more, wanting to believe the promises we were give... See more
Company replied
Ordered a rug 2nd dec on the 8/12 still nothing call and email eventually told wait 10 days several more not addressed emails today 19/12 initial email after asking for refund again was told a refund... See more
Absolutely fantastic company. Customer service exceptionally attentive and friendly. Ordered the 9 piece Malta rattan and arrived within a week. Delivery company were also helpful and lovely. Ass... See more
Company replied
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Garden Furniture Shop
- Living room shop
- Outdoor furniture shop
Written by the company
At The Pack Tag Group we are a family run company based in Hampshire. Due to the struggle of finding good quality home products for our own home, in 2020 we launched our company offering our customers affordable high quality interior products delivered to their doors throughout the UK. Each week we continue to add new products to our website and today we have over 1000 products. We have plans to open our first store in Hampshire in 2022
Contact info
United Kingdom
- 0333 567 1356
- packtaggroup@gmail.com
- thepacktaggroup.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great service
Great service, good communication, speedy delivery and quality items
Bee door knocker
This is the second bee door knocker Iv ordered. They are beautiful and really good quality. Packaged really well and very fast delivery from a lovely seller. Would definitely recommend.
I am pleased with my dressing table…
I am pleased with my dressing table stool. Enhanced by the fact it is hand made and locally in the U.K.
Unfortunately, there was a blip with the first delivery. Lloyd took full responsibility, communicated often and with concern. He dispatched a replacement urgently. Problem resolved. I wish the company every success and would urge a look at their website.
Lovely products and great communication
A lovely wide range of furniture and homeware at very reasonable prices. The items I chose were of good quality and would happily recommend to others. I was informed quickly that a part of my order wasn’t available.
Thepacktqggroup has been wonderful
Thepacktqggroup has been wonderful.
From ordering to the great communication throughout. The delivery time was so speedy. The items I ordered are great quality and exactly what I expected.
Would definitely recommend.
Love my lamp
Love my lamp, thank you so much Lloyd! Such great service and communication. Would highly recommend 😀
Gorgeous lamp
Gorgeous hare lamp, great service and communication with The Pack Group. Brilliant business I will be keeping an eye out for more. Thank you!
The packtaggroup.com if you buy from…
The packtaggroup.com if you buy from these guys you are buying with confidence quality's second to none customer service second to none you are kept upto date with your order loyd kept me informed when my order was back in stock this is a new company with very high standards well done
My bee door knocker arrived today and…
My bee door knocker arrived today and it really is beautifully made. I can’t wait to get it fitted!
The company are great at communicating, keeping me fully informed of delivery dates etc.
Awesome customer service-from the US
Awesome customer service! Lloyd was wonderful to work with! The door knocker came and was beautiful and exactly as described! Thank you!
Fantastic service and great products
Fantastic service received, seller was very informative throughout regarding dispatch of products and all items were dispatched very quickly. One of the items was a chrome bee knocker for my new home which looks fantastic quality! Highly recommend products from this seller.

Reply from The Pack Design
Great service
Very satisfied with my products i ordered. Very informative and kept me up to date on my delivery . I also noticed on Instagram they went the extra mile to ship internationally for a coustmer. 100% recommendation.
My item did show in stock when…
My item did show in stock when purchased, however there was an issue. The company emailed to explain straight away and I received an immediate refund to my account. They offered to let me know when the item restocked and my new item arrived very speedily. 5 stars given as item arrived and was as expected and excellent contact and customer service which means a lot at present.

Reply from The Pack Design
High quality product
High quality product. We are very pleased with this doorknocker.
The owners of the shop are really friendly and very helpful.

Reply from The Pack Design
Very pleased with the product we…
Very pleased with the product we purchased, customer service was second to none. We were kept up-to-date re, dispatch and delivery times. Highly recommended.

Reply from The Pack Design
Excellent products but outstanding…
Excellent products but outstanding customer service. I would highly recommend this company.
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