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The Paint Shed Reviews 26,191

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,424 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the overall ease of their ordering process. Many highlight the quick and efficient delivery service, noting that products arrive well-packaged and in good condition. People are also very satisfied with the quality of the products and the accuracy of color matching. However, some customers experienced issues with color matching, where specific shades could not be replicated or the delivered color differed from expectations. A few other people also felt that the website was slow or encountered errors during the ordering process. There were also isolated instances of damaged products upon arrival or items not being sent out as paid for.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently praising its speed and efficiency.... See more

Product

Users describe positive interactions with products, often highlighting the great selection, competitive... See more

Service

People report positive experiences with service. Customers consistently praise the rapid, efficient service,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the competitive rates and good value... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience of buying paint from The Paint Shed was very positive. The price was the best I could find, it was easy to order the paint colour match I wanted ( Johnstone’s paint matched to a... See more

Company replied

Rated 5 out of 5 stars

Fast delivery Ordered on Thursday night at 10pm, delivered Saturday morning on free delivery. Never seen the company previously and used as there was a discount on the F&B paint I wanted. Will defin... See more

Company replied

Rated 5 out of 5 stars

Very easy, clear website. Ordered colour match and it was oerf, can't believe how straightforward the whole thing was. Packaged exceptionally well and speedy delivery. Will be recommending using again... See more

Company replied

Rated 5 out of 5 stars

Excellent service and competitive prices from the Paint Shed. Ordered Johnstone's Trade Aqua Guard Primer Undercoat and Matt Paint and would highly recommend these products to cover water stains on ce... See more

Company replied


Company details

  1. #12 of 45 best companies in Paint shop
  2. #39 of 201 best companies in Decoration and Interior Design Store

About The Paint Shed

Written by the company

We’re the UK’s most recommended independent paint retailer, offering a better way to get your hands on better quality paint, in-store or delivered to your door.

We’ll do the legwork to help you get the right paint, in the right colour, at the right price - just speak to our friendly team.

We go all out to give you low prices on all our paints, all the time. And we always compare costs with our competitors, to make extra sure we’re offering you the best deals. We stock brands such as Dulux Trade, Crown Trade, Johnstone’s Trade, Zinsser Allcoat, Farrow & Ball and Little Greene.

We’re unmatched for colour choice, too. We’ve got smart, colour-matching technology and high-spec tinting machines. So we can provide all your favourite brands of paint, mixed to any colour that you want.

The smarter choice for paint.

This is what we do:

Written by the company

Top brands at unbeatable prices
Free delivery available on orders over £50*
Priority shipping options also available
Expert team, ready to advise

Speedy Delivery

Free delivery on UK mainland orders over £50*

Priority shipping options are also available

Contact info

Deals

Check out our latest offers here!

4.8

Excellent

TrustScore 5 out of 5

26K reviews

5-star
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Rated 5 out of 5 stars

Fast delivery and good price.

Fast delivery and good price.

23 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We appreciate the positive feedback and are so glad you are pleased with our affordable prices and speedy delivery!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

I was a decorator 50 years ago and new…

I was a decorator 50 years ago and new he type of product I required, this was to repair a job that a so called French Polisher did on my dining room table. ( I could have done a better job with my eyes shut). Having called at stores and searched on line , I found what I required at The Paint Shed, " It did what it said on the tin".

19 March 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Norman,

We appreciate you taking the time to share your experience. We're happy to hear that you found the product you needed and that it met your expectations for your project. It's great to know our products performed as described!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

As a retail customer my experience to…

As a retail customer my experience to purchase a product was completely effortless, and couldn’t be made any easier. No need to create an account just proceed to checkout. The item arrived as described, very well packaged and delivered without delay. I would highly recommend this company to any retail purchaser.

22 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Bernard,

We're happy to hear that your purchase was effortless! We appreciate your positive feedback regarding the easy checkout, product quality, careful packaging, and timely delivery. Thank you for recommending us!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Website was easy to use

Website was easy to use, easy to order and delivery was quick. Even got a 5% online order for first time use

22 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Scott,

We're happy to hear that you found our website easy to use and ordering was simple! We're also glad the delivery was quick and you enjoyed the discount. Thanks for the feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

I ordered the wrong shade of paint and…

I ordered the wrong shade of paint and phoned up to change it. No problem at all. next day correct paint was delivered.

22 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Nicole,

We're happy to hear that we could quickly correct the paint shade you ordered and deliver the right one the next day. Thank you for your positive feedback!

Kind Regards,
The Paint Shed

Rated 1 out of 5 stars

Order no 000945791

Order no 000945791 First and last time I will use them. Very slow website, when I tried to place the order (twice) got the spinning wheel of death and then an error message. I placed a subsequent order with another company that went through as smooth as silk, and then get a confirmation email from The Paint Shed thirty minutes later that the order had gone through! A LOT OF TIME AND AGGRAVATION THEN SPENT RINGING THEIR CUSTOMER SERVICE NO TO CANCEL THE ORDER AND (HOPEFULLY) GET A REFUND. HOPELESS.

29 April 2026
Unprompted review
The Paint Shed logo

Reply from The Paint Shed

Hello Stephen,

Thank you for taking the time to share your experience, we are sorry for the frustration this caused.

We have reviewed the order timeline and can see that there was a short delay between the order being placed and the confirmation email being sent. We have reported this issue to our web development team so they can investigate and prevent something like this from happening again. Thank you for bringing it to our attention.

We can see that the refund was actioned straight away when you contacted our team. We have sent a further confirmation of this to you via email.

We always aim to make our service as smooth and straightforward as possible, so we are sorry that this situation required you to contact us. If there’s anything further about your experience that you feel wasn’t resolved, or any additional feedback you’d like to share, please let us know.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Fantastic

Always easy to order and delivered on time

22 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Neil,

We appreciate you taking the time to leave positive feedback! We're so glad that ordering is easy for you and your order is delivered on time.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great delivery service

Great delivery service. Great prices.

22 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello John,

We appreciate your positive feedback! We're delighted you're happy with our great delivery service and prices. Thank you!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars
The Paint Shed logo

Reply from The Paint Shed

Hello,

Thank you for taking the time to leave feedback, it is greatly appreciated. We are so glad you were happy with the customer service provided by our team!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great colour

Great colour, top quality paint!

21 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Olivia,

We're happy to hear you found our paint to be a great colour and of top quality. Thank you for your positive feedback; it means a lot to us!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Paint arrived within a couple of days…

Paint arrived within a couple of days and at a great price

22 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Valerie,

We're happy to hear that you received your paint quickly and found it at a great price! Thank you for your positive feedback; we appreciate it.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Wonderful service.

Wonderful service.

22 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

Thank you for taking the time to leave feedback, it is greatly appreciated. We are so glad you were happy with the service provided by our team.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great range of products

Great range of products, competitively priced and delivered promptly! Will definitely use again.

21 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Peter,

We're happy you found a great product range at competitive prices, and that your order was delivered promptly! We appreciate your feedback and look forward to serving you again.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great experience from ordering to…

Great experience from ordering to delivery. Would definitely recommend this company. Very impressed.

28 April 2026
Unprompted review
The Paint Shed logo

Reply from The Paint Shed

Hello Daryll,

We're happy that you had a great experience from ordering to delivery! We appreciate your recommendation and are very grateful for your positive feedback.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great price on the product

Great price on the product. Even better used a premire delivery company DPD so had no concerns about when or getting my goods. Fast efficient informed service all around. Thank you
Updating as when the package was opened the packaging was superb. Would rate 6 stars if I could .

21 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear you found a great price and appreciate DPD's reliable delivery. It's great to know you received fast, efficient, and informed service, and that you were pleased with the superb packaging. Thank you for your positive feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great service and excellent prices.

Called for a custom colour, given the correct code straight away. Mixed a custom colour in the paint I wanted and delivered in 3 days. Great service and excellent prices. Will definitely use again.

21 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Steve,

We're happy to hear that you received the custom color you needed quickly! It's great to know that our service and prices met your expectations. Thank you for your positive feedback; we appreciate it.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Always very quick delivery and…

Always very quick delivery and packaging is great too so even if the courier is carrying a package upside down (!) you can be confident the product is still OK. I use The Paint Shed as the quality of the professional range paints is excellent with great colour density and coverage.

20 March 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Craig,

We appreciate your positive feedback regarding our quick delivery and robust packaging. We're glad that you are confident in the quality and coverage of our professional range paints. Thank you for your continued custom.

Kind Regards,
The Paint Shed

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