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The Paint Shed Reviews 26,191

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,424 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the overall ease of their ordering process. Many highlight the quick and efficient delivery service, noting that products arrive well-packaged and in good condition. People are also very satisfied with the quality of the products and the accuracy of color matching. However, some customers experienced issues with color matching, where specific shades could not be replicated or the delivered color differed from expectations. A few other people also felt that the website was slow or encountered errors during the ordering process. There were also isolated instances of damaged products upon arrival or items not being sent out as paid for.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently praising its speed and efficiency.... See more

Product

Users describe positive interactions with products, often highlighting the great selection, competitive... See more

Service

People report positive experiences with service. Customers consistently praise the rapid, efficient service,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the competitive rates and good value... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience of buying paint from The Paint Shed was very positive. The price was the best I could find, it was easy to order the paint colour match I wanted ( Johnstone’s paint matched to a... See more

Company replied

Rated 5 out of 5 stars

Fast delivery Ordered on Thursday night at 10pm, delivered Saturday morning on free delivery. Never seen the company previously and used as there was a discount on the F&B paint I wanted. Will defin... See more

Company replied

Rated 5 out of 5 stars

Very easy, clear website. Ordered colour match and it was oerf, can't believe how straightforward the whole thing was. Packaged exceptionally well and speedy delivery. Will be recommending using again... See more

Company replied

Rated 5 out of 5 stars

Excellent service and competitive prices from the Paint Shed. Ordered Johnstone's Trade Aqua Guard Primer Undercoat and Matt Paint and would highly recommend these products to cover water stains on ce... See more

Company replied


Company details

  1. #12 of 45 best companies in Paint shop
  2. #39 of 201 best companies in Decoration and Interior Design Store

About The Paint Shed

Written by the company

We’re the UK’s most recommended independent paint retailer, offering a better way to get your hands on better quality paint, in-store or delivered to your door.

We’ll do the legwork to help you get the right paint, in the right colour, at the right price - just speak to our friendly team.

We go all out to give you low prices on all our paints, all the time. And we always compare costs with our competitors, to make extra sure we’re offering you the best deals. We stock brands such as Dulux Trade, Crown Trade, Johnstone’s Trade, Zinsser Allcoat, Farrow & Ball and Little Greene.

We’re unmatched for colour choice, too. We’ve got smart, colour-matching technology and high-spec tinting machines. So we can provide all your favourite brands of paint, mixed to any colour that you want.

The smarter choice for paint.

This is what we do:

Written by the company

Top brands at unbeatable prices
Free delivery available on orders over £50*
Priority shipping options also available
Expert team, ready to advise

Speedy Delivery

Free delivery on UK mainland orders over £50*

Priority shipping options are also available

Contact info

Deals

Check out our latest offers here!

4.8

Excellent

TrustScore 5 out of 5

26K reviews

5-star
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Rated 5 out of 5 stars

Excellent range of paints available

Excellent range of paints available. Competitive prices and quickly dispatched. Would recommend.

23 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Andrew,

We appreciate your positive feedback! We're so glad you were pleased with our excellent range of paints, competitive prices, and quick dispatch. Thank you for recommending us!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Superb product

Superb product, very quick delivery

24 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Steven,

We appreciate your positive feedback! We're so glad you were happy with the superb product and very quick delivery. Thank you for your review!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great service and a great price

Great service and a great price for a great product. And a fast delivery service, GREAT!

17 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We appreciate your positive feedback! We're so glad you were happy with our service, product, price, and fast delivery. Thank you for the great review!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Delivered very quickly and an excellent…

Delivered very quickly and an excellent product

24 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We appreciate your positive feedback! We're so glad you were happy with the quick delivery and excellent product. Thank you for your review!

Kind Regards,
The Paint Shed

Rated 1 out of 5 stars

Absolutely bizarre

Absolutely bizarre. Supplied a tin of customer colour mixed paint, with the bright blue colour mix all over the rim and sides of the tin. Clearly not mixed correctly with the tin mispositioned. Vendor refusing to supply a replacement or refund despite seeing multiple photos of a tin of paint with the blue mix all over the side and rim… along with a photo of a requested ‘brush out’ showing the blue in the paint! Bizarre.

EDIT - this review was written at 17:30. I’d had 6 emails back and forth with you all day and not once did you offer a replacement or suggest you’d issue a refund despite me asking multiple times. Your colleague then emails 19:00 offering a refund - miraculous! None of what I’ve said is untrue, if TrustPilot delayed posting the review, or there was a delaying in you seeing it, that’s not my doing…I just wanted a properly mixed tin of durable matt to finish this job!

1 May 2026
Unprompted review
The Paint Shed logo

Reply from The Paint Shed

Hello Nick,

We are sorry to hear that you are unhappy with your paint.

We are disappointed to read your comments here, as the claim that we have refused to offer a refund or replacement is simply untrue.

As previously advised, we requested that the paint be collected so that we can properly investigate the issues you have raised. We have also already confirmed in writing that we are happy to provide a full refund.

We will contact you again to reconfirm these details and hope to hear from you shortly so that we can resolve this matter constructively and fairly.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great price and delivered quickly

Great price and delivered quickly

24 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Stephen,

We appreciate your positive feedback and are delighted you're happy with our prices and fast delivery service!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Excellent Company

Excellent company to deal with. Great service, fast delivery and good quality products.

24 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Alison,

We appreciate your positive feedback! We're so glad you had a great experience with our fast delivery, good quality products, and excellent service. Thank you!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great colour match & Fast delivery

This is my Go-To online paint retailer to get my Goto paint Zinsser Allcoats. I asked to make a colour match for my existing power coated green house (colour ref found by AI) and the paint delivered was a great colour match. Despatch was very quick,

24 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear that you find us a reliable source for your preferred paint. It's great to know our color-matching service met your expectations for your greenhouse and that you received your order quickly. Thanks for your positive feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Exemplary Customer Service

Excellent all-round experience.

23 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

Thank you for taking the time to leave feedback, it is greatly appreciated. We are so glad you were happy with the customer service provided by our team!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Fabulous

I was extremely pleased with my purchase from The Paint Shed, they were the cheapest and I received the everything well packaged on Saturday using there next day service, The icing on the cake was the complimentary paint tin opener.
Thanks again

24 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear that you were extremely pleased with your purchase and our next-day service. We're also glad you appreciated the complimentary paint tin opener. Thank you for your positive feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Colour-matched emulsion

Ordered colour-matched emulsion for interior walls - the result was a perfect match. The paint itself was ready for collection very quickly. Staff in store friendly and helpful as always.
Great service from start to finish.

23 April 2026
The Paint Shed logo

Reply from The Paint Shed

Helo Ken,

We're delighted the colour-matched emulsion met your expectations! It's great to hear the paint was ready quickly and that our team offered friendly, helpful service. Thank you for your positive feedback; we appreciate it.

Kind Regards,
The Paint Shed

Rated 4 out of 5 stars

Using the Paint Shed for my paint requirements....I have used the Paint Shed in the last…

I have used the Paint Shed in the last few years and was very happy with them in the way they dealt with my orders....

22 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello John,

We're so happy to hear that you've been pleased with how we've handled your orders over the past few years. We appreciate your continued support and feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Thanks guys ( I think!)

Ordered two tins of Johnsons, one durable White, and one aqua guard custom mixed for our kitchen makeover.
Order placed Tuesday evening and arrived very quickly Thursday afternoon in perfect mint condition. So well packed the carriers would have had to really go above and beyond to do any damage!
Keen prices, and kept up to date with order progress,
Only gripe I have with these guys is, now the paint has arrived so quick, I have no excuse not to get on with the job this bank holiday weekend. No rest for the wicked!
Thanks guys, will be using you again.

30 April 2026
Unprompted review
The Paint Shed logo

Reply from The Paint Shed

Hello Russ,

We're happy to hear that your order arrived so quickly and in perfect condition! We appreciate your recognition of our keen prices and updates. We hope your kitchen makeover goes smoothly, even if it means a busy bank holiday. Thanks for your positive feedback; we look forward to serving you again.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars
The Paint Shed logo

Reply from The Paint Shed

Hello Nigel,

We appreciate your positive feedback and we are so glad you were pleased with our quick delivery and well packaged product!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Excellent

Great price, delivered on time, very well packaged and a paint tin lid included too!

23 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Paul,

We appreciate your positive feedback! We're so glad you were pleased with the price, on-time delivery, secure packaging, and included paint tin lid. Thank you!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great value and super competitive…

Great value and super competitive pricing. Items as described and very well packaged. Dispatch was super quick, received my order 2 days after ordering. Thank you very much, I will be recommending!

28 April 2026
Unprompted review
The Paint Shed logo

Reply from The Paint Shed

Hello Rachel,

We're happy to hear that you received your order quickly and that it was well-packaged! We appreciate your recognition of our competitive pricing and are grateful for your recommendation. Thanks for your positive feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Fast delivery service

Easy to order and fast delivery time with clear delivery details

23 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Naele,

We appreciate your positive feedback! We're so glad you found it easy to order and that the delivery was fast with clear details. Thank you!

Kind Regards,
The Paint Shed

Rated 1 out of 5 stars

Paint arrived in a badly damaged tin

Paint arrived dried paint on tin and completely battered yet the box was intact. Customer services argued that it was down to the courier but told him I disagreed and it had been packed like that. Offered me 10% off saying the paint would be OK. Who knows until the tin was opened so declined his offer saying I would not pay £5 for it let alone the £45 it would cost once the 10% came off. Would not use this company again due to the lack of customer service. Damaged tin was collected now have to wait 5 days for my refund. I have a video of tin and box if you want proof

24 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Sharon,

We are sorry to hear that your item arrived damaged.

While this is unusual, damage can occasionally occur during transit due to the nature of the products we ship, even when the reinforced packaging doesn't show any obvious signs of impact. Please be assured that our team is always happy to investigate and resolve any concerns.

We’ve sent you an email requesting a little more information so we can look into the issue fully. We hope to hear from you soon and will be glad to help as quickly as possible once we receive your response.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great supplier!

If you're not yet using Paint Shed to buy your paint, well, all I can say is that imo you should be.

30 April 2026
Unprompted review
The Paint Shed logo

Reply from The Paint Shed

Hello Stephen,

We appreciate you sharing your positive experience! It is great to hear that you feel so strongly about recommending Paint Shed for paint purchases. Thanks for the feedback.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Very well packed

Very well packed, good communication and quality product.

23 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Andrew,

We appreciate your positive feedback! We're so happy your order was very well packed, the communication was good, and you received a quality product.

Kind Regards,
The Paint Shed

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