I was served by Morag. She was SO helpful and very approachable. She helped be gwt points back on my Perfume Shop card. I had an online order of £393. I could not find my card. She us and asset to t... See more
Company replied
Location
Switch locationUnit W9, St Nicholas Centre, St Nicholas St, AB10 1HW ABERDEEN, GB
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See what reviewers are saying
Website wasn't working for a c&c so called the shop and got a human. K was more than happy to set aside what I needed to pick up later. When I arrived at the shop K was with a customer yet still manag... See more
Company replied
Very happy with my purchase and price, the items and the fact they give u little testers and the fact it doesn't take long at all. I used to shop with you's for years just never out shopping these day... See more
Company replied
We had a wonderful experience at The Perfume Shop in the Bon Accord Centre in Aberdeen. Penny served us and she was an absolute delight, she was so kind, helpful, and incredibly knowledgeable about th... See more
Company replied
Company details
- Perfume store
- also in
- Beauty product supplier
- Cosmetics and Perfumes Supplier
- Cosmetics shop
- Flavours, fragrances and aroma Supplier
- Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW, ABERDEEN, United Kingdom
4.8
Excellent
573 reviews
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Reply from The Perfume Shop - Aberdeen 62
Hi Russell and Yvonne,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
I was served by Morag and she was so lovely and helpful.
I was served by Morag. She was SO helpful and very approachable. She helped be gwt points back on my Perfume Shop card. I had an online order of £393. I could not find my card. She us and asset to the shop. Much appreciated.
Regards
Una Sutherland
30 September 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hi Una,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Aberdeen 62
Hello Peter,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Visited in store and was served by JILL…
Visited in store and was served by JILL she was very helpful and friendly
27 September 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hi Tahar,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Penny was great
Penny was great. Excellent customer service and help getting my account registered
29 September 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello Aaron,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Visited in store and was served by…
Visited in store and was served by morag she was very helpful and friendly
27 September 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hi Anna,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Aberdeen 62
Hello Kosty,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Very good!fast delivery!
21 September 2026
Reply from The Perfume Shop - Aberdeen 62
Hello Chunhui,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Hi the lettering was not central to…
Hi the lettering was not central to the bottle of purfume so that was disappointing to be fare regards Tara
21 September 2026
Reply from The Perfume Shop - Aberdeen 62
Hello Tara,
Thank you for taking the time to leave your 2⭐ review.
I'm sorry to hear that the lettering on your perfume bottle was not centred as expected. I completely understand how disappointing this must have been, particularly if the item was purchased as a special gift or keepsake.
We always aim to provide a high standard of quality with our personalised products, so I'm sorry that the finished item did not meet your expectations on this occasion.
I have investigated you case personally and can see you haven't reached out to us on our customer service platform. Please kindly reach out to our Customer Services team via the Contact Us section on our website with your order details, and we'll be happy to review this for you.
Thank you again for bringing this to our attention. We value your feedback and are sorry that your experience was disappointing.
Kind regards,
Logan
The Perfume Shop Customer Services
Top service
Website wasn't working for a c&c so called the shop and got a human. K was more than happy to set aside what I needed to pick up later. When I arrived at the shop K was with a customer yet still managed to produce my goods for P to complete the transaction. Had a nice chat with P during the sale and even got a discount I wasn't expecting. Best service I've had in a shop for a long time. No wonder they have consistent 5 stars. Thanks, D.
24 September 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hi David,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Very happy with my purchase and price
Very happy with my purchase and price, the items and the fact they give u little testers and the fact it doesn't take long at all. I used to shop with you's for years just never out shopping these days but might have to order on line if the prices are this good
13 September 2026
Reply from The Perfume Shop - Aberdeen 62
Hi Scott,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Had a great time choosing a good…
Had a great time choosing a good perfume with the help of Cara. She was super helpful and well versed in scents. I’d visit again, thanks
21 September 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hi Cornel,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Bon Accord shop.
Today, I was in your Bon Accord shop in Aberdeen. I was served by Cara who was helpful, knowledgeable and friendly. She certainly brightened up my day.
15 September 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hi Ian,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Aberdeen 62
Hi Ava,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Great job
Was in the shop today and was served by a lady named Jill , she was very helpful and patient and really helped me choose from a few fragrances to see what one was best , really good service Well Done 😀
13 September 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hi Dawn,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Aberdeen 62
Hi Merwa,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Special thanks to Morag
Special thanks to Morag, such i pleasure and so helpful. One of the good ones, rare nowadays.
10 September 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello Roy,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Kristen was really helpful
Kristen was really helpful and friendly. Top class service!
7 September 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello Taqdees,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Penny was lovely and provided great…
Penny was lovely and provided great customer service. She was friendly, polite and really helpful throughout. I really enjoyed my experience in the store and was very happy with the service she provided. Thank you, Penny! 😊
3 September 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello Grace,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Very friendly helpful member of staff…
Very friendly helpful member of staff called Penny.
1 September 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello Fiona,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
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