The Perfume Shop - Athlone 194 Reviews 64

TrustScore 5 out of 5

4.8

Unit 67, Athlone Town Centre, N37 CH72 ATHLONE, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Myself and my friend went to the perfume shop in Cumbernauld and had a fantastic experience. We were served by Janet & Norma and nothing was a problem to them and they were very knowledgeable regardi... See more

Rated 5 out of 5 stars

Pop into the shop and got a super warm welcome from Dolores along with A1 service and brilliant recommendations from her . Great experience and I will be returning to the shop just based of off my exp... See more

Rated 5 out of 5 stars

Had a great experience in store. Katie is a wonderful member of staff and was so helpful in picking a perfume with me. She really knows her stuff. Outstanding service thank you!

Company replied


Company details

  1. #30 of 110 best companies in Perfume store
  2. #67 of 220 best companies in Beauty product supplier
  3. #22 of 83 best companies in Cosmetics and Perfumes Supplier
  4. #39 of 134 best companies in Cosmetics shop
  5. #28 of 67 best companies in Flavours, fragrances and aroma Supplier
  6. #27 of 109 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 67, Athlone Town Centre, N37 CH72, ATHLONE, Ireland

4.8

Excellent

TrustScore 5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Perfume shop Cumbernauld

Myself and my friend went to the perfume shop in Cumbernauld and had a fantastic experience. We were served by Janet & Norma and nothing was a problem to them and they were very knowledgeable regarding the fragrances we were in to enquire about.
We felt very comfortable and welcomed by both of them and ended up buying 2 bottles of perfume off them. We will definitely be back.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Pop into the shop and got a super warm…

Pop into the shop and got a super warm welcome from Dolores along with A1 service and brilliant recommendations from her . Great experience and I will be returning to the shop just based of off my experience with her .

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Eve and Kate had exceptional service…

Eve and Kate had exceptional service the two are a good laugh

30 April 2026
Unprompted review
The Perfume Shop - Athlone 194 logo

Reply from The Perfume Shop - Athlone 194

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Had a great experience in store

Had a great experience in store. Katie is a wonderful member of staff and was so helpful in picking a perfume with me. She really knows her stuff. Outstanding service thank you!

23 April 2026
Unprompted review
The Perfume Shop - Athlone 194 logo

Reply from The Perfume Shop - Athlone 194

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Professional personnel.Very happy with personal working here…

Very happy with personal working here (Dolores and Damien) very helpful and professional.
Thank you

3 April 2026
Unprompted review
The Perfume Shop - Athlone 194 logo

Reply from The Perfume Shop - Athlone 194

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jamie and Damien went above and beyond…

Jamie and Damien went above and beyond to maximise my experience. Truly outstanding customer service, and helped me out remarkably. As a confused male customer they were incredibly accomodating.

Poor Damien even had to run out of store after me after i forgot the additional candle.

28 March 2026
Unprompted review
The Perfume Shop - Athlone 194 logo

Reply from The Perfume Shop - Athlone 194

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jamie and Damian are Brilliant

Jamie and Damian are Brilliant
Great customer service very helpful and kind
Always love to shop here
Great range and quality
Value for money
Best wishes
Priya Ganesh

28 March 2026
Unprompted review
The Perfume Shop - Athlone 194 logo

Reply from The Perfume Shop - Athlone 194

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent customer service from both…

Excellent customer service from both Damien and Kate in the Athlone shop today. Both very patient and helpful while picking a gift.

18 March 2026
Unprompted review
The Perfume Shop - Athlone 194 logo

Reply from The Perfume Shop - Athlone 194

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service

17 February 2026
The Perfume Shop - Athlone 194 logo

Reply from The Perfume Shop - Athlone 194

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

We enjoyed our visit and shopping today…

We enjoyed our visit and shopping today and met Kate there , lovely lady who is working there . She was extremely helpful and knowledgeable. We will come and buy more parfumes there for sure . Thank you

7 February 2026
Unprompted review
The Perfume Shop - Athlone 194 logo

Reply from The Perfume Shop - Athlone 194

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Been dealing with Kate a number of…

Been dealing with Kate a number of years and always very helpful and great knowledge in perfumes 👍

7 February 2026
Unprompted review
The Perfume Shop - Athlone 194 logo

Reply from The Perfume Shop - Athlone 194

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I will definitely recommend The Perfume…

I will definitely recommend The Perfume Shop Athlone as they also have a really good staff(Katie)who will be a real help!thank you!

3 February 2026
Unprompted review
The Perfume Shop - Athlone 194 logo

Reply from The Perfume Shop - Athlone 194

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Fast delivery

Fast delivery, Excellent Product I bought Jean Paul Gaultier Le Beau Paradise Garden. I recommend the perfume shop

23 December 2025
The Perfume Shop - Athlone 194 logo

Reply from The Perfume Shop - Athlone 194

Hi,

Thanks for your review. It's great to hear your kind words and recent experience.

The Perfume Shop

Rated 5 out of 5 stars

Easy ordering prompt and efficent

Its was no time from ordering to delivery and my favourate perfume always in stock prompt and efficent service .

17 December 2025
The Perfume Shop - Athlone 194 logo

Reply from The Perfume Shop - Athlone 194

Hi,

Thanks for your lovely feedback & for choosing us to shop with us.

The Perfume Shop

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery.
Good value as item was reduced in sale

8 December 2025
The Perfume Shop - Athlone 194 logo

Reply from The Perfume Shop - Athlone 194

Hi,

Thanks for your lovely feedback & for choosing us to shop with us.

The Perfume Shop

Rated 4 out of 5 stars

Good service

Good service

14 December 2024
The Perfume Shop - Athlone 194 logo

Reply from The Perfume Shop - Athlone 194

Hi,

Thanks for your review.
It's great to hear your feedback. We appreciate you!

The Perfume Shop.

Rated 5 out of 5 stars

Kate and Jamie were very attentive in…

Kate and Jamie were very attentive in the Athlone perfume shop

7 November 2025
Unprompted review
The Perfume Shop - Athlone 194 logo

Reply from The Perfume Shop - Athlone 194

Hi,

Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Kate and Jamie were so helpful

Kate and Jamie were so helpful, great suggestions and patience. They didn't even complain when my husband broke the ribbon machine!!

7 November 2025
Unprompted review
The Perfume Shop - Athlone 194 logo

Reply from The Perfume Shop - Athlone 194

Hi,

Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Excellent staff and store,I am so…

Excellent staff and store,I am so grateful for the help in purchasing an anniversary gift.Could not have done it without the help of Kate and Katie. Highly recommend this store for great gifts! Thank you

1 November 2025
Unprompted review
The Perfume Shop - Athlone 194 logo

Reply from The Perfume Shop - Athlone 194

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

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