The Perfume Shop - Bootle 108 Reviews 

44
TrustScore 5 out of 5

4.8

Unit 2, 317 The Esplanade, The Strand Shopping Centre, L20 4SP BOOTLE, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The most help sales assistant, Liz helped me pick a perfume for my mother in law which was a bit hard for me as she only likes certain smells. I explained the type of perfumes she currently wears bu... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from Michelle.Wow !!! She literally knows everything about perfume, Michelle helped me pick a perfect gift for my friend and wrapped it so beautifully. I'm definitely goin... See more

Company replied

Rated 5 out of 5 stars

Always my go to shop. I would never use any other perfume outlet. The girls are always helpful especially Paula who let's me know the best offers & new products. Tom Ford prezzie wrapped & sorted. Tha... See more

Company replied

Rated 5 out of 5 stars

The products you sell are absolutely fantastic they smell lovely and make you feel great.the delivery service royal mail is not great at all.the staff in the perfume shop are kind caring and helpful a... See more

Company replied


Company details

  1. #34 of 115 best companies in Perfume store
  2. #64 of 216 best companies in Beauty product supplier
  3. #21 of 85 best companies in Cosmetics and Perfumes Supplier
  4. #42 of 132 best companies in Cosmetics shop
  5. #27 of 67 best companies in Flavours, fragrances and aroma Supplier
  6. #28 of 107 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 2, 317 The Esplanade, The Strand Shopping Centre, L20 4SP, BOOTLE, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(44)

35,889 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look