I wanted to purchase perfume in store in Braintree Freeport but it wasn't available, the lady who served me was very helpful, she put in an order and had it delivered to my address, which only took a... See more
Location
Switch locationUnit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH ESSEX, GB
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See what reviewers are saying
We visited the Braintree Freeport store on Monday with our 2 daughters looking for a new fragrance and body spray. We were assisted by Sam who was amazing. By asking a few questions on current likes... See more
Company replied
Sam at the Braintree Freeport’s store was AMAZING. Very helpful with very indecisive customers. He knew what he was talking about and offered lots of options and advice. Two very happy customers who w... See more
Company replied
Very lovely customer service would come and shop again Sindy was very helpful.
Company replied
Company details
- Perfume store
- also in
- Beauty product supplier
- Cosmetics and Perfumes Supplier
- Cosmetics shop
- Flavours, fragrances and aroma Supplier
- Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH, ESSEX, United Kingdom
4.9
Excellent
258 reviews
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Served by Amber so polite and helpful
2 August 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Summer was really helpful thankyou x
2 August 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Was helped by the lovely Summer who…
Was helped by the lovely Summer who beautifully gift wrapped the perfume I purchased.
2 August 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Amber was very helpful and we purchased…
Amber was very helpful and we purchased more than we intended
2 August 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
I was helped by Amber at your Freeport…
I was helped by Amber at your Freeport Braintree store today with my purchase and found her to be extremely helpful.
2 August 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Fast delivery
Fast delivery, arrived in 2 days, kept informed of delivery and with Royal Mail so no dodgy delivery drivers 👍
27 July 2025
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Amber was brilliant at sourcing a new…
Amber was brilliant at sourcing a new perfume for me and my partner. She was very friendly and knew exactly what we would like!
27 July 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Amber was delightful 🥰🥰🥰
27 July 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Ria was very welcoming and helpful
Ria was very welcoming and helpful. A very pleasant experience
26 July 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Had a great shopping experience
Had a great shopping experience, they were so helpful
24 July 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Sindy at braintree was amazing
Sindy at braintree was amazing! Very helpful and knowledgeable. Will defo be back!
22 July 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Reply from The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Buying from the Perfume Shop could not…
Buying from the Perfume Shop could not be easier.
Very good service.
7 July 2025
Reply from The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Great knowledge helped really well…
Great knowledge helped really well explained products well
Kyanite really helpful
11 July 2025
Unprompted review
Kyan was amazing and so helpful today…
Kyan was amazing and so helpful today in store! Thankyou so much for your help
11 July 2025
Unprompted review
Excellent experience at perfume shop…
Excellent experience at perfume shop after long time. Thanks to Manager name Sam. Will visit again to buy gift sets
9 July 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Amazing service coming here since 2019 and specially Sam dealing is great
Amazing service
9 July 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Sindy was extremely helpful
Sindy was extremely helpful. Definitely recommend
8 July 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thank you! We are so happy you shopped with us.
The Perfume Shop
Sindy eas very professional and patient…
Sindy eas very professional and patient took her time while qe ahoppes
8 July 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
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