The Perfume Shop - Bristol 229 Reviews 

90
•
TrustScore 4.5 out of 5

4.6

Cabots Circus, Unit K14, George White Street, BS1 3BA BRISTOL, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

I was served by Lou, who was so helpful. I went in to refill my Alien perfume, but Lou pointed out my favourite Prada perfume was on offer. I purchased that along with my refill for less than a full b... See more

Company replied

Rated 5 out of 5 stars

Orion you are a star : I went into shop today and left having sampled a selection of some of the finest perfumes . He tailored his service to my unique taste and encouraged me to be adventurous throug... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience at The Perfume Shop in Cabot Circus in Bristol! Renee and Laura were extremely helpful, kind, and so patient with me, even though I’m quite a picky person when it comes... See more

Company replied

Rated 5 out of 5 stars

Went into the perfume shop at cabot circus today to refill my two angel bottles . I had a perfect experience thanks to ‘Renee’ behind the counter. Her service was excellent and so friendly . I left w... See more

Company replied


Company details

  1. Perfume store
  2. also in
  3. Beauty product supplier
  4. Cosmetics and Perfumes Supplier
  5. Cosmetics shop
  6. Flavours, fragrances and aroma Supplier
  7. Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Cabots Circus, Unit K14, George White Street, BS1 3BA, BRISTOL, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

90 reviews

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4.6

All reviews

(90)

35,459 reviews in the last 12 months

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Rated 5 out of 5 stars

Lou one of the employees who work there…

Lou one of the employees who work there is absolutely fantastic she has a great knowledge in her perfumes and knows exactly what scent suited my vibe! Her charisma and bubbly personality is amazing she made my day!

21 August 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hello,

We appreciate your positive review! We're happy to hear that one of our employees provided you with great service and expertise, enhancing your shopping experience. Thank you for choosing us!

Sincerely,
Jasmyn
The Perfume Shop

Rated 5 out of 5 stars

Lovely service

Lovely service, very kind and helpful. I bought my sister a pamper gift set after having her second baby and I got an amazing discount from Louis xx

16 August 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

Excellent service at Cabot Circus Bristol

I visited the Cabot Circus store in Bristol today and was served by Renee assisted by Ria. Both were really helpful, taking their time to give good suggestions, they were not pushy at all. I had no idea what I wanted but needed a change. I ended up buying a perfume that i knew and a 10ml bottle of a perfume that I thought I liked but was unsure. I had no idea you could but small amounts like this, its a good sales idea because I have used the new perfume at home and love it, I will definitely go back to get a full size!
I am so impressed by Renee and Ria, I will be buying perfume from this store from now on. Thank you for making my buying experience a good one!

15 August 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

Cabot perfume shop

Went into the perfume shop at cabot circus today to refill my two angel bottles . I had a perfect experience thanks to ‘Renee’ behind the counter. Her service was excellent and so friendly . I left with not only a beautiful fragrance but also feeling genuinely cared for :) Couldn’t recommend this place or service enough .

25 July 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Rated 5 out of 5 stars

Lewis served us and gave me great…

Lewis served us and gave me great advice. A lovely young man who is fantastic at customer service.

20 July 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Customer Service

Whenever I have visited this place I have always been welcomed. I always will get asked if im looking for anything in particular. Great customer service and good recommendations if you don’t know of what to get. Overall is a must visit place if you love fragrances or would love to start getting into fragrances.

10 July 2025
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thanks for your review! Thank you for choosing us to shop with, we appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

Great service and very reliable

Great service and very reliable. Appreciate the quick service.

27 June 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Lou was very helpful with finding the…

Lou was very helpful with finding the perfect fragrance for me in Cabot circus

13 June 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Lou was very kind and considerate

Lou was very kind and considerate! very helpful towards us in Cabot circus!

13 June 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Lovely staff!

I went to the Cabot store for a return and a new fragrance. The staff were extremely helpful and helped me find a new perfume to replace my previous fragrance which had been discontinued. They were also really helpful and helped me to return another item. Shout out to Lou, Emily and Kacey for being so great! Highly recommend this store 😁

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Lou was absolutely amazing at cabbot…

Lou was absolutely amazing at cabbot circus! She was so helpful and chatty! Would definitely go back!

28 May 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Rated 5 out of 5 stars

Brunne was amazing and so helpful and…

Brunne was amazing and so helpful and so friendly and nice to chat to and gave u very good opinions on different colognes/scents and i got a tester bottle thanks to her saying about them I give her 5 stars

28 May 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Rated 5 out of 5 stars

Before I went to shops and your staff…

Before I went to shops and your staff very helpful and I know with they help me to choose which and I got online this time and. I will keep going to shop

23 May 2025
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

HI,

Thank you so much for your positive review!

Kind regards,
The Perfume Shop Team

Rated 5 out of 5 stars

Visited the Cabot Circus store in…

Visited the Cabot Circus store in Bristol, where Renee was very friendly, professional and helpful, guiding me to purchase Carolina Herrera Bad Boy Cobalt Elixir Eau de Parfum. Renee was excellent, the way retail should be...engaging, chatty, helping with ideas and suggestions. Great experience, thank you.

24 May 2025
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Rated 5 out of 5 stars

Very welcoming and informative staff

Very welcoming and informative staff. I was made to feel like a valued customer. I’ve shopped in this branch many times before and would like to thank Paige,Kacey,Clodah and Renee for a friendly feeling shop.
Adrian

17 May 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Rated 5 out of 5 stars

Paige from Cabot Circus was brilliant

Paige from Cabot Circus was really helpful and gave such valuable advice that guided me towards the right perfume for me.

12 May 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thank your for your 5* review, we appreciate you!

Kind regards,
Sharain
The Perfume Shop

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