The Perfume Shop - Cheapside Barnsley 381 Reviews 3

TrustScore 4 out of 5

4.0

Cheapside, Unit 1, The Alhambra Shopping Centre, S70 1SB Barnsley, England, GB


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Company details

  1. #29 of 110 best companies in Perfume store
  2. #71 of 222 best companies in Beauty product supplier
  3. #21 of 82 best companies in Cosmetics and Perfumes Supplier
  4. #38 of 134 best companies in Cosmetics shop
  5. #28 of 66 best companies in Flavours, fragrances and aroma Supplier
  6. #27 of 108 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Cheapside, Unit 1, The Alhambra Shopping Centre, S70 1SB, Barnsley, England, United Kingdom

4.0

Great

TrustScore 4 out of 5

3 reviews

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Rated 5 out of 5 stars

Great customer service friendly in…

Great customer service friendly in Barnsley great staff

20 September 2025
Unprompted review
The Perfume Shop - Cheapside Barnsley 381 logo

Reply from The Perfume Shop - Cheapside Barnsley 381

Hi,

Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

Fantastic shop

Fantastic shop. Amazing staff , Michelle and Fiona were the best - thanks girls for your excellent service

20 September 2025
Unprompted review
The Perfume Shop - Cheapside Barnsley 381 logo

Reply from The Perfume Shop - Cheapside Barnsley 381

Hi,

Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

Lovely staff member helped our visit

We were with Elena today and she was an absolute star! Me and my mum were shopping around for some perfumes and we didn’t know which specific one to buy. Elena helped us with finding a good one for us, and whilst doing so, she was very patient, enthusiastic and understanding. Her customer service was above and beyond from what I’ve usually experienced before so it made our visit at the shop even better! Thanks so much for your help today, Elena!

19 September 2025
Unprompted review
The Perfume Shop - Cheapside Barnsley 381 logo

Reply from The Perfume Shop - Cheapside Barnsley 381

Hi,

Thanks for your review and kind words. We appreciate you.

The Perfume Shop

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