Always friendly service, good promotions, and a wide selection of products, everyone is sure to find something for themselves. They surprise you with gifts like samples and sometimes even something ex... See more
Company replied
C/O Moores, 9-11 Church Street, BT52 1AN COLERAINE, IE
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Always friendly service, good promotions, and a wide selection of products, everyone is sure to find something for themselves. They surprise you with gifts like samples and sometimes even something ex... See more
Company replied
Staff in store were very helpful and attentive and nothing was to much bother to them .
Company replied
I came into perfume shop to get my mum a new perfume for her birthday and had a great experience with Holly who was super helpful in finding a fragrance which would suit my mum based on what perfume s... See more
Company replied
Had one of the best customer service experiences ever in the Coleraine store today. I was in such a pickle as I'd made a mistake with an online order. Holly & Joanne were quite simply THE BEST!!! Noth... See more
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
C/O Moores, 9-11 Church Street, BT52 1AN, COLERAINE, Ireland
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Staff in store were very helpful and attentive and nothing was to much bother to them .

Reply from The Perfume Shop - Coleraine 196
Girls in shop are so lovely n helpful always a pleasure going into ...

Reply from The Perfume Shop - Coleraine 196
Always friendly service, good promotions, and a wide selection of products, everyone is sure to find something for themselves. They surprise you with gifts like samples and sometimes even something extra, like in my case, I received a beautiful travel bag when I bought perfume. It's a great option to collect points that can be redeemed for discounts on purchases. I recommend it!

Reply from The Perfume Shop - Coleraine 196

Reply from The Perfume Shop - Coleraine 196
The perfume shop in Coleraine is my favourite The staff are very helpful friendly .

Reply from The Perfume Shop - Coleraine 196
I had a great experience in store with a brilliant employee Ellie who helped with with all my questions and request! Couldn’t recommend anymore!

Reply from The Perfume Shop - Coleraine 196
I came into perfume shop to get my mum a new perfume for her birthday and had a great experience with Holly who was super helpful in finding a fragrance which would suit my mum based on what perfume she had in the past! Went with a Prada fragrance which she absolutely loved! Definitely would recommend 😃

Reply from The Perfume Shop - Coleraine 196
Had one of the best customer service experiences ever in the Coleraine store today. I was in such a pickle as I'd made a mistake with an online order. Holly & Joanne were quite simply THE BEST!!! Nothing was too much trouble & they were sympathetic & understanding and really went above & beyond to get things sorted for me! Ladies you are a credit to your company! I can't praise you highly enough & thank you. My next purchase will be an over the counter one with yourselves!
Perfume well-priced and arrived promptly. It was well packaged and the presentation box was well protected.
Excellent customer service excellent selection of products great value highly recommended.
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