The Perfume Shop - Connswater 238 Reviews 6

TrustScore 4 out of 5

4.2

Unit 48, Connswater Shopping Centre, Bloomfield Avenue, BT5 5LP BELFAST, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Whilst I didn't go into connswater today expecting to buy perfume, the appearance of the shop drew my attention and I knew I had to go in! I was welcomed by attentive and happy staff who were extremel... See more

Rated 5 out of 5 stars

I recently purchased some perfume and aftershave as presents in the perfume shop connswater, I didnt know what I was looking for and the staff were so helpful and took so much time making sure I got... See more

Rated 5 out of 5 stars

I'm new to Belfast, and I found The staff so helpful and friendly, they ordered my perfume because it wasn't in stock and I received it in 3 days. I will definitely be using them again.

Rated 5 out of 5 stars

The girl who served me in connswater shop Belfast was so lovely and helpful. A few days later I remembered a perfume I forgot to buy and went back and was served by the same lovely girl purchases now... See more


Company details

  1. #30 of 110 best companies in Perfume store
  2. #64 of 220 best companies in Beauty product supplier
  3. #20 of 82 best companies in Cosmetics and Perfumes Supplier
  4. #38 of 134 best companies in Cosmetics shop
  5. #27 of 67 best companies in Flavours, fragrances and aroma Supplier
  6. #26 of 109 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 48, Connswater Shopping Centre, Bloomfield Avenue, BT5 5LP, BELFAST, Ireland

4.2

Great

TrustScore 4 out of 5

6 reviews

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Rated 5 out of 5 stars

Best staff

Whilst I didn't go into connswater today expecting to buy perfume, the appearance of the shop drew my attention and I knew I had to go in! I was welcomed by attentive and happy staff who were extremely knowledgeable and initially allowed me to test various products. They listened to my feedback and tastes and we're able to recommend perfumes that I really liked. I walked away extremely happy with my new perfume and will definitely be back!

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Great staff & great perfume

I recently purchased some perfume and aftershave as presents in the perfume shop connswater, I didnt know what I was looking for and the staff were so helpful and took so much time making sure I got what I needed, I didn’t feel rushed and got to take my time choosing, the girls that work there couldn’t have been better, will definitely go back here when I need more, the gifts were beautifully wrapped too!! Overall a great experience 100% recommend this shop if looking some special
Perfume!!

4 February 2025
Unprompted review
Rated 5 out of 5 stars

As a man I needed help to pick the…

As a man I needed help to pick the right
perfume. My nice was very happy as it was perfume she wanted for Christmas.
Thank the girls. I also went back for after shave.

11 January 2025
The Perfume Shop - Connswater 238 logo

Reply from The Perfume Shop - Connswater 238

Hi there,

Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.

Kind regards,
Sharain

Rated 5 out of 5 stars

Great customer service 👏…

The girl who served me in connswater shop Belfast was so lovely and helpful. A few days later I remembered a perfume I forgot to buy and went back and was served by the same lovely girl purchases now complete. Thank you

2 December 2024

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