I was served by Tajinder and she did an amazing job. She greeted me with such a lovely, comforting smile that immediately made me feel welcome. She was so friendly from start to finish and made the wh... See more
Company replied
Location
Switch locationUnit 1a West Orchards Shopping Centre, CV1 1QX COVENTRY, GB
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See what reviewers are saying
Visited Coventry town perfume shop today and I had such a lovely experience at The Perfume Shop thanks to Zara. She was incredibly sweet, friendly, and went above and beyond to help me find exactly wh... See more
Company replied
I like the perfume shop and regularly use it for birthday and Christmas gifts. But I always have to order the gifts to be delivered to my own address. Prices are keen and delivery prompt. My only m... See more
Company replied
Ashleigh was genuinely lovely and made the whole experience easy. She didn’t rush me at all, listened properly to what I was looking for and gave honest suggestions without any pressure. I walked out... See more
Company replied
Company details
- #35 of 116 best companies in Perfume store
- #69 of 222 best companies in Beauty product supplier
- #22 of 85 best companies in Cosmetics and Perfumes Supplier
- #44 of 132 best companies in Cosmetics shop
- #25 of 68 best companies in Flavours, fragrances and aroma Supplier
- #27 of 107 best companies in Hair product shop
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
Unit 1a West Orchards Shopping Centre, CV1 1QX, COVENTRY, United Kingdom
5.0
Excellent
2k reviews
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Thanks tanay for the amazing experience…
Thanks tanay for the amazing experience and great customer service
12 August 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Buying perfume for wife’s birthday
Very helpful and friendly staff Ashleigh
9 August 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Leanna’s service was amazing
Leanna’s service was amazing! Met my needs and went above and beyond to find the perfect perfume for my mum for her birthday. She is a credit to the store!
6 August 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Thanks tanay for the helpful customer…
Thanks tanay for the helpful customer service i am very grateful l
6 August 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Hey Ethan has been helping and he…
Hey Ethan has been helping and he helped me to choose the perfume that was looking, I would recommend anyone in Coventry west orchards shopping centre.
3 August 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
tajinder
Tajinder was really helpful in helping me choose a lovely fragrance and great customer service
2 August 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Serena was patient and great customr service
Had a great time and great customer service. Serena took time to assist me get the prefect smell for the summer.
1 August 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Tajinder did an amazing job helping me
Tajinder did an amazing job helping me. Thanks
1 August 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Tajinder served me and did a lovely job…
Tajinder served me and did a lovely job with helping me find a perfume.
30 July 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ashleigh was superb
Ashleigh was superb, knowledgeable helpful and very personable
29 July 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Thanks
Had a good experience at the perfume shop in West Orchards Coventry. Thanks Tajinder for your service.
27 July 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by Tajinder
I was served by Tajinder and she did an amazing job. She greeted me with such a lovely, comforting smile that immediately made me feel welcome. She was so friendly from start to finish and made the whole experience really enjoyable. She helped me find the perfect perfume within my budget and took the time to explain the different notes in each fragrance, which I really appreciated. She was incredibly patient, knowledgeable and helpful. Thank you lovely! ❤️
26 July 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ashleigh service was incredible cheers
Ashleigh service was incredible cheers
25 July 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Nice customer service from Tajinder
Nice customer service from Tajinder, she was very helpful and wrapped my present nicely😊
21 July 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Customer service was amazing
Customer service was amazing. The staff were really kind. Ashleigh was particularly helpful in helping us pick out a perfume for our mum for her birthday.
20 July 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very friendly staff
Very friendly staff, was patient and helped me pick out a suitable perfume for my birthday!
Thank you Ashleigh.
20 July 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ethan helpfully customer service and…
Ethan helpfully customer service and satisfied with the service I have revived today by ethan
20 July 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Highly recommend Awa’s customer service…
Highly recommend Awa’s customer service and it's beyond our expectation. Will visit the store again.
19 July 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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