The Perfume Shop - Cwmbran 146 Reviews 

54
•
TrustScore 5 out of 5

4.8

Unit 28, South Walk, Cwmbran Shopping Centre, N44 1PU CWMBRAN, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Two lovely ladies helped me find the right perfumes to put away for Christmas. They went above and beyond to help me find the right one with the different smells and they even wrapped them up nicely f... See more

Company replied

Rated 5 out of 5 stars

My husband and I visited today and had the pleasure of meeting and chatting with Kieron. What a breath of fresh air! He took the time to chat to us both, not just my husband, he used his knowledge to... See more

Rated 5 out of 5 stars

Brilliant thank you,from ordering to delivery by Royal Mail the products I ordered arrived in excellent condition having been delivered by a friendly courier from Royal Mail,and where very carefully p... See more

Rated 4 out of 5 stars

Fantastic the staff was very polite and very helpful i would of gave the review a 5 star but I was not aloud the free gift that came with what I ordered because I orded it online member of staff told... See more

Company replied


Company details

  1. Perfume store
  2. also in
  3. Beauty product supplier
  4. Cosmetics and Perfumes Supplier
  5. Cosmetics shop
  6. Flavours, fragrances and aroma Supplier
  7. Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 28, South Walk, Cwmbran Shopping Centre, N44 1PU, CWMBRAN, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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4.8

All reviews

(54)

35,543 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

The girls in Cwmbran are always really helpful and friendly. They always give the best service whenever I am there 👍

16 April 2025
Unprompted review
The Perfume Shop - Cwmbran 146 logo

Reply from The Perfume Shop - Cwmbran 146

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Rated 5 out of 5 stars

The ' Best ' Perfume Shop

I was approached straight away by one of the girls in store, everyone was so pleasant and had a big smile on their faces! So knowledgeable about the products and offered me gift wrap, personalised labels and made me feel very valued! Thank you, will definitely be coming back in to spend more 🤣❤️

15 April 2025
Unprompted review
The Perfume Shop - Cwmbran 146 logo

Reply from The Perfume Shop - Cwmbran 146

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Served in cwmbran's perfume shop by…

Served in cwmbran's perfume shop by Lisa. Was a great experience, she took the time to find a fragrance that I would like. Overall experience was amazing !!! Defo be back !!

12 April 2025
Unprompted review
The Perfume Shop - Cwmbran 146 logo

Reply from The Perfume Shop - Cwmbran 146

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Always use the Cwmbran store and the…

Always use the Cwmbran store and the girls are always helpful and give the best service. Can't fault them.

7 April 2025
Unprompted review
The Perfume Shop - Cwmbran 146 logo

Reply from The Perfume Shop - Cwmbran 146

Hi,

Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Great prices

Great prices , great incentives and great service, very recommended

21 March 2025
The Perfume Shop - Cwmbran 146 logo

Reply from The Perfume Shop - Cwmbran 146

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Rated 5 out of 5 stars

Visited the Cwmbran Store the other…

Visited the Cwmbran Store the other day. I wasn’t sure what to buy but the sales assistant Claire was very knowledgeable and very patient with me, she was very helpful and polite and a pleasure to deal with. I ended up buying Daisy Wild and it is lovely.

24 January 2025
Unprompted review
The Perfume Shop - Cwmbran 146 logo

Reply from The Perfume Shop - Cwmbran 146

We're so glad to hear you had a positive experience at our Cwmbran store. It sounds like Claire provided excellent service, and we're thrilled you found a product you love. We appreciate your kind words and hope to see you again soon.

Kind regards,
Sharain

Rated 5 out of 5 stars

Extremely helpful staff!

Extremely helpful staff went in not knowing what I wanted and left with a lovely perfume.

20 January 2025
Unprompted review
The Perfume Shop - Cwmbran 146 logo

Reply from The Perfume Shop - Cwmbran 146

Thank you so much for a wonderful review.

Kind regards,
Sharain

Rated 5 out of 5 stars

I visited the Cwmbran store and was…

I visited the Cwmbran store and was served by Madi, She was so helpful and nothing was too much trouble, I ended up buying 2 aftershave’s and 1 perfume, I will definitely shop here again. Thank you 🙂

25 January 2025
Unprompted review
The Perfume Shop - Cwmbran 146 logo

Reply from The Perfume Shop - Cwmbran 146

Thank you so much for a wonderful review.

Kind regards,
Sharain

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