Amazing service and the lady at the register was absolutely lovely. She helped me pick out the perfect gift for my boyfriend’s mom’s birthday. She helped me use my points to get a great discount, fant... See more
Company replied
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
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Amazing service and the lady at the register was absolutely lovely. She helped me pick out the perfect gift for my boyfriend’s mom’s birthday. She helped me use my points to get a great discount, fant... See more
Company replied
I went into the shop to find a perfume for my wife with no idea what I was looking for, the only thing I knew was she liked a ‘musky’ smell… A lovely lady called Hayley took the time to go through wha... See more
Company replied
Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... See more
Company replied
I was attended to by a very helpful lady called Diane in your Derby store. She went out of her way to satisfy my order requirements. She help me set up an account for my purchase because I couldn’t ob... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, United Kingdom
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Hayley was fantastic very helpful very kind highly recommend this store!! Will definitely be returning

Reply from The Perfume Shop - Derbion Centre 370
Went in to buy perfume, Hayley gave fantastic customer service and went home happy with my purchase.

Reply from The Perfume Shop - Derbion Centre 370
She so nice she name Lynne she so perfect and I coming with her

Reply from The Perfume Shop - Derbion Centre 370
Brilliant customer service, lady went all out to help me choose a perfume for my nieces, thankyou soo much

Reply from The Perfume Shop - Derbion Centre 370
Hayley was fantastic whilst helping me choose an anniversary present.
She made sure that it would be a perfect match for my wife.

Reply from The Perfume Shop - Derbion Centre 370
nick was amazing, knows what she is doing, emily and nice

Reply from The Perfume Shop - Derbion Centre 370
Very good service and spray are very well kept and smell very nice. By nick. Very coming back to shop in future

Reply from The Perfume Shop - Derbion Centre 370
Harleen was absolutely amazing very helpful and patient will definitely come back

Reply from The Perfume Shop - Derbion Centre 370
Mika gave the best sales experience ever! She was really kind and helpful and I was really blown away by her knowledge in perfume. She helped me get the best gift for my wife. She is really happy with it. She gets 5 stars from me thank you mika!!!

Reply from The Perfume Shop - Derbion Centre 370
My experience was really good,Amika customer service is top notch and the manager is a very nice person.

Reply from The Perfume Shop - Derbion Centre 370
I love the way that Mika helped my find my personal style. Would recommended amazing service

Reply from The Perfume Shop - Derbion Centre 370
Haley recognised me from previous visits and was very helpful in choosing my next fragrance. She was polite and friendly and made the whole experience very pleasurable.

Reply from The Perfume Shop - Derbion Centre 370
Perfect customer service, very kind and professional advise. Mike 5* with lots of knowledge.

Reply from The Perfume Shop - Derbion Centre 370
I had a fantastic experience with Mika at the perfume shop. They were incredibly knowledgeable about the different fragrances and took the time to understand my preferences. Their friendly and attentive approach made me feel valued as a customer, and they helped me find the perfect scent without any pressure. I truly appreciated their patience and expert recommendations. Highly recommend for anyone looking for personalized and professional service!

Reply from The Perfume Shop - Derbion Centre 370
Hayley was great today I really appreciate

Reply from The Perfume Shop - Derbion Centre 370

Reply from The Perfume Shop - Derbion Centre 370
Hi, came today to buy some perfumes and Hayley was really helpful and made the whole experience really nice. She made me feel really welcome and was really easy to approach and have a conversation with.
Recommend coming here if you need to buy any perfumes or aftershaves.

Reply from The Perfume Shop - Derbion Centre 370
Aisha
She is so welcoming, I'm really happy with the service, Everything was smooth, professional and exceeded my expectations. Thank you!! I will definitely be back.

Reply from The Perfume Shop - Derbion Centre 370
Lynn was fantastic and a great help

Reply from The Perfume Shop - Derbion Centre 370
Aisha, Mika and the other person on staff were very good, and all the colleagues were very good. Even came back twice to order again!

Reply from The Perfume Shop - Derbion Centre 370
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