The Perfume Shop - Derbion Centre 370 Reviews 

205
TrustScore 5 out of 5

4.9

Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB


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Rated 5 out of 5 stars

Amazing service and the lady at the register was absolutely lovely. She helped me pick out the perfect gift for my boyfriend’s mom’s birthday. She helped me use my points to get a great discount, fant... See more

Company replied

Rated 5 out of 5 stars

I went into the shop to find a perfume for my wife with no idea what I was looking for, the only thing I knew was she liked a ‘musky’ smell… A lovely lady called Hayley took the time to go through wha... See more

Company replied

Rated 5 out of 5 stars

Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... See more

Company replied

Rated 5 out of 5 stars

I was attended to by a very helpful lady called Diane in your Derby store. She went out of her way to satisfy my order requirements. She help me set up an account for my purchase because I couldn’t ob... See more

Company replied


Company details

  1. #35 of 116 best companies in Perfume store
  2. #70 of 223 best companies in Beauty product supplier
  3. #21 of 84 best companies in Cosmetics and Perfumes Supplier
  4. #44 of 133 best companies in Cosmetics shop
  5. #25 of 68 best companies in Flavours, fragrances and aroma Supplier
  6. #27 of 108 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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4.9

All reviews

(205)

34,846 reviews in the last 12 months

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Rated 5 out of 5 stars

Hayley was super helpful in picking out…

Hayley was super helpful in picking out the perfect birthday gift for my partner.
I'll totally recommend checking out the store.

6 August 2025
Unprompted review
The Perfume Shop - Derbion Centre 370 logo

Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Rated 5 out of 5 stars

Lynn was great at 370 Derby had lots of…

Lynn was great at 370 Derby had lots of great options to offer and amazing customer service!

6 August 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Rated 5 out of 5 stars

Great service

Great service
From the ladies in the perfume shop
Level one
Lynn and Nick

6 August 2025
Unprompted review
The Perfume Shop - Derbion Centre 370 logo

Reply from The Perfume Shop - Derbion Centre 370

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

Rated 5 out of 5 stars

Hayley @370 was so accommodating

Hayley @370 was so accommodating, she helps me choose something for my husband’s birthday present. Thank you so much.

6 August 2025
Unprompted review
The Perfume Shop - Derbion Centre 370 logo

Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Rated 5 out of 5 stars

Amazing service

Amazing service. Really polite and friendly staff. Very helpful.
Derby store level 1 :)

5 August 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Lynne is amazing

Lynne is amazing! I always go to her! I would recommend lynne to anyone..brilliant service so friendly & welcoming Derbion level 1

4 August 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thank you. We appreciate you!

Kind regards,
Sharain

Rated 5 out of 5 stars

Good service

Mood serves

4 August 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Rated 5 out of 5 stars

Hayley at Derbion level was amazing…

Hayley at Derbion level was amazing and so help ful. Great service thank you

1 August 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Mika is an awesome customer service…

Mika is an awesome customer service representative. She was patient and attended to me well. She is highly proactive as well . Thumbs up Mika.

22 July 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Lynn at store 370 was an angel!

Lynn at store 370 was an angel!! She was so helpful and found me the perfect sent for a wedding I’m attending.

30 July 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Lyn who served us was amazing she gave…

Lyn who served us was amazing she gave us a luxury shopping experience. She paid attention to detail and made our shopping experience wonderful. Lyn The perfume shop is lucky to have you thank you for all your kindness and for going above and beyond

28 July 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Rated 5 out of 5 stars

Mika Super service

Mika Super service, very nice and helpful

24 July 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your review! Thank you for your sharing your positive experience.

Kind regards,
The Perfume Shop Team

Rated 5 out of 5 stars

Mika amazing girl

Mika amazing girl, so helpful and patient

24 July 2025
Unprompted review
The Perfume Shop - Derbion Centre 370 logo

Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your review! Thank you for your sharing your positive experience.

Kind regards,
The Perfume Shop Team

Rated 5 out of 5 stars

Amazing service

Mika was lovely, so helpful and friendly. I will definitely shop here more now.

19 July 2025
Unprompted review
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Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Rated 5 out of 5 stars

Review

I've had the best experience at the The Perfume Shop. The staff are very helpful, friendly and so approachable everytime you walk into the store. They also have the best selection of perfume and beatable offers on ☺️❤️

18 July 2025
Unprompted review
The Perfume Shop - Derbion Centre 370 logo

Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Rated 5 out of 5 stars

Impressive product knowledge and…

Impressive product knowledge and exceptional customer service from Aisha. I would definitely be back for more aromatherapy and great staff.
Greatly appreciated business
Many many thanks

18 July 2025
Unprompted review
The Perfume Shop - Derbion Centre 370 logo

Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

A Scentsational Shop.

Brilliant price,too good to miss.Arrived super quick,packaged really well,and received 2 perfume samples too and the perfume DKNY lime mojito is sooo nice,not too fruity,just lovely.What's not to love about The Perfume Shop?

10 July 2025
The Perfume Shop - Derbion Centre 370 logo

Reply from The Perfume Shop - Derbion Centre 370

Hi,

Thanks for your review! Thank you for choosing us to shop with, we appreciate you.

The Perfume Shop

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