Came in looking for Kayali vanilla 28 but unfortunately it was not in stock. However, Sofia was very lovely and friendly and helped recommend me a couple others. I think one was called Burberry goddes... See more
Company replied
Unit 24, The Gyle Shopping Centre, South Gyle Broadway, EH12 9JT EDINBURGH, GB
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Came in looking for Kayali vanilla 28 but unfortunately it was not in stock. However, Sofia was very lovely and friendly and helped recommend me a couple others. I think one was called Burberry goddes... See more
Company replied
Went in to buy a perfume for my partners birthday but they no longer sell the brand, Sophia recommended cool water and he loved it. Thank you for the recommendation, I prefer this smell to the last on... See more
Company replied
Another successful visit to the Perfume shop at the Gyle in Edinburgh. Wanted to spoil myself with a new perfume/aftershave. Dawn and Dianne were very helpful and suggested a new Prada that had come i... See more
Company replied
Thankyou for my Order
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 24, The Gyle Shopping Centre, South Gyle Broadway, EH12 9JT, EDINBURGH, United Kingdom
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Reply from The Perfume Shop - Edinburgh 74
Went in to buy a perfume for my partners birthday but they no longer sell the brand, Sophia recommended cool water and he loved it. Thank you for the recommendation, I prefer this smell to the last one he had

Reply from The Perfume Shop - Edinburgh 74
Came in looking for Kayali vanilla 28 but unfortunately it was not in stock. However, Sofia was very lovely and friendly and helped recommend me a couple others. I think one was called Burberry goddess, it was such a great scent. Would definitely come back.

Reply from The Perfume Shop - Edinburgh 74
Keira was the person who really helped me out - she did a great job with helping me sort out which perfumes I liked and was really patient with me - in fact the whole team were lovely a great team- thank you (I got a fantastic birthday present from my husband 🥳).

Reply from The Perfume Shop - Edinburgh 74
The girls are always very pleasant and always smiling. Very helpful 😊😊

Reply from The Perfume Shop - Edinburgh 74

Reply from The Perfume Shop - Edinburgh 74
Another successful visit to the Perfume shop at the Gyle in Edinburgh. Wanted to spoil myself with a new perfume/aftershave. Dawn and Dianne were very helpful and suggested a new Prada that had come in so I got that as well. Very happy. If you are looking for a perfume then please try this branch.

Reply from The Perfume Shop - Edinburgh 74
Excellent service all round from store to delivery

Reply from The Perfume Shop - Edinburgh 74
I got exactly what I wanted staff were very helpful and friendly..

Reply from The Perfume Shop - Edinburgh 74

Reply from The Perfume Shop - Edinburgh 74
Great choice great prices great staff. Definitely always worth visiting in the Gyle something for everyone at great prices real value for money merry Christmas to the staff and thank you

Reply from The Perfume Shop - Edinburgh 74
Perfume arrived very quickly and well wrapped up.

Reply from The Perfume Shop - Edinburgh 74
Perfume arrived on time and in excellent condition as the packaging was secure.

Reply from The Perfume Shop - Edinburgh 74
Really helpful staff. Perfume not in stock so staff arranged for it to be sent to our home.

Reply from The Perfume Shop - Edinburgh 74
Easy to choose the perfume I wanted at a competitive price. Arrived well packed and on time.

Reply from The Perfume Shop - Edinburgh 74
Friendly helpful staff arranged to deliver a great value gift set that they didn’t have in stock

Reply from The Perfume Shop - Edinburgh 74
The shop assistant was very helpful in buying our product . She was very polite and very clear in describing what we could do in buying our Xmas gift.

Reply from The Perfume Shop - Edinburgh 74
Items was delivered on-time and was exactly as expected. Lovely packaging.

Reply from The Perfume Shop - Edinburgh 74
Just what I expected lovely Christmas presents

Reply from The Perfume Shop - Edinburgh 74
Staff were very helpful on sourcing a fragrance I was looking for ordered ot formed and had it sent to my house

Reply from The Perfume Shop - Edinburgh 74
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