A big thank you to Diane who did everything and more to help me pick my scent in the shop. I told her about my favourite perfumes and she made loads of excellent suggestions based on it. Will definite... See more
Company replied
Location
Switch locationUnit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL GLASGOW, GB
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I was helped by Debs and Zenny today and they where extremely helpful. I got a great deal on something I wouldn't of been able to afford if ut was full price and they where also kind enough to put it... See more
Company replied
Diane was very helpful and friendly and was patient while i was like a kid in a sweetie shop, she had genuine good advice and knew what she was doing!
Company replied
Great attentive assistant gave me all the information I needed & was very knowledgeable. Online was quick & easy , delver came in time price was better than other shops but still expensive!
Company replied
Company details
- #34 of 115 best companies in Perfume store
- #64 of 219 best companies in Beauty product supplier
- #21 of 85 best companies in Cosmetics and Perfumes Supplier
- #40 of 132 best companies in Cosmetics shop
- #27 of 66 best companies in Flavours, fragrances and aroma Supplier
- #27 of 107 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL, GLASGOW, United Kingdom
5.0
Excellent
392 reviews
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Jackie was brilliant
Jackie was brilliant , really patient and knowledgeable x
18 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
A big thank you to Diane who did…
A big thank you to Diane who did everything and more to help me pick my scent in the shop. I told her about my favourite perfumes and she made loads of excellent suggestions based on it. Will definitely come back for my next perfume.
15 July 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane is a legend
Diane was very helpful and friendly and was patient while i was like a kid in a sweetie shop, she had genuine good advice and knew what she was doing!
14 July 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great staff
Diane was great. She was very knowledgeable and was able to provide me with a new perfume after discussing what scents I usually go for. Thanks !
12 July 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was awesome
Diane was awesome, I don't have a clue and she helped choose exactly what I liked and gave me free samples to try. I smell amazing. Everyone in the store at the fort was lovely. Thank you.
12 July 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was very helpful in store.
12 July 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diana was very helpful and was really…
Diana was very helpful and was really happy with my perfumes she gave me
Exceptional service
12 July 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was very helpful when picking my…
Diane was very helpful when picking my perfume also gave me a little gift for my 18th birthday amazing service at Glasgow fort
11 July 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Margot was great
Margot was great, offered us good deals and the engraving turned out perfectly
10 July 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service is always amazing
Customer service is always amazing. Jackie is a star, always amazing help
10 July 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sasha
Great attentive assistant gave me all the information I needed & was very knowledgeable. Online was quick & easy , delver came in time price was better than other shops but still expensive!
5 July 2026
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely women and a cracking tan
Lovely women and a cracking tan. Give her the world please. To Jackie
9 July 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was extremely helpful and patient…
Diane was extremely helpful and patient great service
9 July 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
birthday shopping
As soon as we walked into the store, we were greeted by Zenny who suggested a lovely perfume for my mum’s birthday! 💖 only took her two tries to get us a scent we loved. She helped personalise the gift and make it special too. thanks a bunch!!
8 July 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zenny was absolutely fantastic
Zenny was absolutely fantastic! Advised me on the perfect scent and wedding gift for groom that will be the perfect reminder and keepsake for the day! Couldn’t recommend enough amazing customer service🩷🩷
8 July 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was a great help in Glasgow fort…
Diane was a great help in Glasgow fort store!! Very kind lady. Great asset to their team!
8 July 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jackie & margo absolutely superb…
Jackie & margo absolutely superb customer service
8 July 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jackie and Margot were absolutely…
Jackie and Margot were absolutely dynamite, top quality deals and service
8 July 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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