I visited your Kilburn Store and purchased a bottle of Jimmy Choo 'Blue'. The staff member who assisted me, (Adina), was exceptional. Her product knowledge and proffessionalism were first class. Not... See more
Company replied
Location
Switch locationc/o Superdrug, 80/84 High Road, NW6 4HS Kilburn, GB
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See what reviewers are saying
My experience was excellent. The service was incredible. I was served by Brenda today at Kilburn High Road and she was so cheery and she really knew what she was doing. She never got impatient when I... See more
Company replied
Geanina was absolutely lovely and incredibly helpful. She took the time to really understand what I was looking for and made sure I chose the right perfume rather than rushing the sale. Very knowledge... See more
Company replied
Perfume shop is my go to for my favorite fragrances. But on this specific visit I must say I was very happy with the service. I was served by Breanna at the Kilburn location in london. She was very ni... See more
Company replied
Company details
- #30 of 110 best companies in Perfume store
- #67 of 220 best companies in Beauty product supplier
- #22 of 83 best companies in Cosmetics and Perfumes Supplier
- #39 of 134 best companies in Cosmetics shop
- #28 of 67 best companies in Flavours, fragrances and aroma Supplier
- #27 of 109 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug, 80/84 High Road, NW6 4HS, Kilburn, United Kingdom
4.9
Excellent
67 reviews
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My go to perfume store to browse around…
My go to perfume store to browse around and buy gifts for friends. Hiba was wonderful and helped me pick out the perfect perfume for a gift. She was very informative and kind. Would highly recommend this store.
19 May 2026
Unprompted review
Hiba was amazing served us very kindly…
Hiba was amazing served us very kindly and showed us all the perfumes! recommend this kilburn branch, lovely staff definitely will be coming back.
19 May 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Aysha from Kilburn she is really good…
Aysha from Kilburn she is really good and help me to buy my perfume
26 March 2026
Unprompted review
Reply from The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
a lovely girl called aisha assisted me…
a lovely girl called aisha assisted me on which scents to purchase , which was very helpful thank you!
19 March 2026
Unprompted review
Reply from The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went to Superdrug to buy something… perfum
I went to Superdrug to buy something for my son’s birthday. I have met Geanina in Kilburn branch. She was brilliant in customer service. I went for one bottle of Perfum and I bought 2. She was very generous, kind and professional.
13 March 2026
Unprompted review
Reply from The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Kilburn staff is amazing and…
The Kilburn staff is amazing and helpful they help me to find every time the right scent.
6 March 2026
Unprompted review
Reply from The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My experience with Geanina was…
My experience with Geanina was exceptional, very efficient, and very nice.
7 March 2026
Unprompted review
Reply from The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Impeccable customer service !!!
Impeccable customer service !!!
I will always return and I will recomand to all my friends.
Thanks to Geanina!!!
26 February 2026
Unprompted review
Reply from The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aisha provided excellent customer…
Aisha provided excellent customer service at The Perfume Shop Kilburn. She was very efficient, friendly and helpful throughout my visit. She made the experience smooth and enjoyable and was very knowledgeable about the products. I would definitely recommend her service.
25 February 2026
Unprompted review
Reply from The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very friendly very good community well…
Very friendly very good community well experienced specially Geanina and Aisha very friendly well deserved
25 February 2026
Unprompted review
Reply from The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Geanina
Geanina - Excellent consultation, amazing and outstanding service throughout.
10 February 2026
Unprompted review
Reply from The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I visted kilburn branch Wednesday 4 of…
I visted kilburn branch Wednesday 4 of February I am really impressed with the excellent customer service from Geanina her knowledge of the perfume and the way she interact with a customer is first class
I am regular customer on kilburn branch
4 February 2026
Unprompted review
Reply from The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Geanina was absolutely lovely and…
Geanina was absolutely lovely and incredibly helpful. She took the time to really understand what I was looking for and made sure I chose the right perfume rather than rushing the sale. Very knowledgeable, friendly, and patient — such a great experience. I’ll definitely be back.
3 February 2026
Unprompted review
Reply from The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always the best experience in the…
Always the best experience in the perfume shop kilburn. Aisha gave me great advice to find the perfect perfume for my husband. very very satisfied with the service and help received
3 February 2026
Unprompted review
Reply from The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kilburn Store from
Kilburn Store from
The Parfume Shop , the Lady called Geanina that she served me she was very nice and kind , thank you for being such a helpful person
Thanks
3 February 2026
Unprompted review
Reply from The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely friendly Geanina was very…
Lovely friendly Geanina was very helpful and kind
2 February 2026
Unprompted review
Reply from The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service and help from…
Amazing customer service and help from Geamima!! Thank you so much for your time, expertise and patience!!
2 February 2026
Unprompted review
Reply from The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lady her name Geanina was very…
The lady her name Geanina was very helpful and so nice.
2 February 2026
Unprompted review
Reply from The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Geanina is a very nice ,helpful and…
Geanina is a very nice ,helpful and knowledgeable excellent s customer service many thanks
30 January 2026
Unprompted review
Reply from The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Kilburn SD 515
Hi,
Thanks for your feedback. We appreciate you!
The Perfume Shop
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