Met this wonderful sales assistant named Sal. She’s amazing at her job. She could literally tell the smell of each scent from the strips that she provided which shows how much effort she has put into... See more
Company replied
Location
Switch locationUnit 26a, Kildare Village, Nurney Road, R51 R265 Kildare, IE
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See what reviewers are saying
Lovely girl named Sal approached me and she helped me with choosing the right smell for myself also she offered another lovely one and I wasn’t sure but she convinced me with her best customer servic... See more
Company replied
Sal is very good, she convince me with beautiful smile and good customer service 100% very good sales person for your business, I will recommend people's to her. She's amazing 👏
Company replied
I visited your store at Kildare Village today and had an outstanding experience, all thanks to Sal. She was absolutely amazing! incredibly helpful, and knowledgeable. She took the time to help me find... See more
Company replied
Company details
- #30 of 110 best companies in Perfume store
- #71 of 224 best companies in Beauty product supplier
- #22 of 82 best companies in Cosmetics and Perfumes Supplier
- #39 of 134 best companies in Cosmetics shop
- #28 of 66 best companies in Flavours, fragrances and aroma Supplier
- #27 of 110 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 26a, Kildare Village, Nurney Road, R51 R265, Kildare, Ireland
4.8
Excellent
113 reviews
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Very helpful
Emma gave us time and very helpful to us.we will be back to shop here we love it.
18 May 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from The Perfume Shop - Kildare 379
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Suzanna was really helpful I came in…
Suzanna was really helpful I came in helpless and Nicola beautiful wrapped the gift for me. Overall great experience!
23 March 2026
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicola was so helpful and explained all…
Nicola was so helpful and explained all the fragrances so well and left the shop with new perfumes that I can’t wait to wear. Nicola was so helpful picking out a fragrance that was suitable for a birthday gift which was the reason I went in. Thank you Nicola.
26 March 2026
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Super amazing service from The Perfume…
Super amazing service from The Perfume store Kildare and lovely attentive service from Nicola at the store. I enjoyed buying gift sets and perfumes at the store
14 March 2026
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Suzanne was brilliant help in the shop
Suzanne was brilliant help in the shop, she helped me and my girlfriend pick out our perfumes and was very joyful when doing so. We bought a perfume and a travel set and we got a candle too!
11 March 2026
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nick and Grace
Nick attended to me , he was. Very professional and friendly. I ended up buying more that I bargained for and Grace was very good as well, she rapped up the items and she was very pleasant
26 February 2026
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
This was the best experience ever
This was the best experience ever. Sal Helped the moment i came into the shop. The knowledge about every product, its promotion and just her energy in general was sensational. She was amazing and so helpful and just made shopping unforgettable.
14 February 2026
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sal today was so helpful, she is amazing
Sal today was so helpful, I had great experience in the perfume shop, I’m so happy she is amazing.
Thank you so much Sal
10 February 2026
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I have bought few perfumes today,Azam
I have bought few perfumes today from the perfume shop my experience was best customer service from Sal I would like to go back again as I got serviced from Sal
10 February 2026
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a great experience in your Kildare…
Had a great experience in your Kildare Village store with Sal.
Lovely sales rep with the best advice and the friendliest attitude! 😬
1 February 2026
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful time spent in kildare at…
Wonderful time spent in kildare at perfum shop they handled customer very nicely there is one staff is name nick , he guided me very nicely and give offer
27 January 2026
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nick was very helpful.
Nick was very helpful.
One of the best salesperson I have ever met in Ireland.
27 January 2026
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff Nick
Nick helped me out picking right perfume, he has great knowledge about the perfumes and he was really helpful.
9 January 2026
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you nick🙂🙂
5 January 2026
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Reply from The Perfume Shop - Kildare 379
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Pathetic way to treat customers at the Kildare village branch.
Went to Kildare village with a friend. This was our last stop of the day. I went to buy Hugo Boss the scent and was told it’s two items maximum. I said I just wanted this one item. The girl was very rude about it. I told her politely this was done by rituals and it’s laughable. She shouted at both myself and my friend, as he just wanted to buy the mont blanc pack . I’m in my fifties and he’s in his forties. We could have purchased both items together but not doing that when this rule was put into place and the attitude . It’s pure greed. And why is it only happening in this branch. Her attitude was pathetic and I’ll never shop in that store there again. I’m a local in Santry and shop in the branch in the omni at least there this ridiculous carry on doesn’t happen and the staff are pure professionals with good training and are so friendly. We drove home later very angry about this but who implemented this. It’s hard enough to buy one item without being forced into getting another item , it is possible most can just barely afford one. As a company you seriously need to cop on.
24 October 2025
Reply from The Perfume Shop - Kildare 379
Hi,
We appreciate you sharing your experience at Kildare Village. We're sorry to hear about the two-item purchase limit and the staff member's behaviour. We'll address this with the team to ensure consistent standards. Thank you for your feedback.
The Perfume Shop
5 star service from Nick, at Kildare Village
I got a excellent 5 star service from Nick.
27 December 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Nick from customer Support was really…
Nick from customer Support was really helpful to choose the right Perfume for us. Happy shopping with The Perfume Shop
27 December 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Very helpful and great customer service…
Very helpful and great customer service from Sal and Ruby, highly recommended.
26 December 2025
Unprompted review
Reply from The Perfume Shop - Kildare 379
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
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