lovely experience, I was served by the very supportive and helpful staff Azar. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us g... See more
Company replied
Location
Switch locationUnit 54, The Shires Shopping Centre, LE1 4FQ LEICESTER, GB
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See what reviewers are saying
My mum and I were served by the very lovely and attentive Mark. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us going round and... See more
Company replied
Mark at the Leicester Highcross store was fantastic. I needed to find a his and hers perfume as a gift and he spent over half an hour helping me find the best perfumes most suited to what I was lookin... See more
Company replied
I went in knowing I wanted to buy something, I just didn't know what. The staff were very helpful in asking me questions and linking scents to my answers. They took time in making sure I was happy wit... See more
Company replied
Company details
- #34 of 114 best companies in Perfume store
- #67 of 221 best companies in Beauty product supplier
- #22 of 83 best companies in Cosmetics and Perfumes Supplier
- #43 of 132 best companies in Cosmetics shop
- #25 of 67 best companies in Flavours, fragrances and aroma Supplier
- #28 of 107 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 54, The Shires Shopping Centre, LE1 4FQ, LEICESTER, United Kingdom
4.8
Excellent
146 reviews
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Asma an amazing staff let us in for…
Asma an amazing staff let us in for free samples I recorded going to her for advice 10/10 experience
20 August 2026
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
lovely experience
lovely experience, I was served by the very supportive and helpful staff Azar. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us going round and round the shop asking about different perfumes. He made sure we select the best deal. Always nice and friendly staff.
19 August 2026
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Alpana was brilliant
Alpana was brilliant, she immediately helped me find a fragrance which I liked, closed the deal very professionally. Hats off to her.
14 August 2026
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very early coming and good service…
Very early coming and good service perfume very good.
9 August 2026
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Hadar was very professional and kind
Hadar was very professional and kind, helping me decide which was the best perfume to go for.
13 August 2026
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lovely service
My mum and I were served by the very lovely and attentive Mark. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us going round and round the shop asking about different perfumes. Always nice and friendly staff, cannot fault it here!
12 August 2026
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Mark was brilliant very approachable…
Mark was brilliant very approachable and friendly
8 August 2026
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Mark was amazing
Mark was amazing, super knowledgeable and helpful - found a gorgeous gift for a friend. Lovely experience.
7 August 2026
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Mark at the Leicester Highcross store…
Mark at the Leicester Highcross store was fantastic. I needed to find a his and hers perfume as a gift and he spent over half an hour helping me find the best perfumes most suited to what I was looking for and helped me find the best discount and price available. Great employee, give him a raise
7 August 2026
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
All staff were very welcoming and…
All staff were very welcoming and helpful
2 August 2026
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Wedding perfumes secured!
Azar was great today helping us pick out our wedding perfumes, he was super knowledgable and helped us find just what we described.
2 August 2026
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Always my go to fragrance shop
Always my go to fragrance shop. Staff are always inviting and keen to give suggestions. One of the staff members I think her name was pamala was very helpful in giving new recommendations as I always tend to get the same old favourites.
1 August 2026
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Thats so good store all employee is so…
Thats so good store all employee is so cute❤️❤️ I was served by Aipana.Very good customer servıce.
1 August 2026
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Their Service is Excellent
I went in knowing I wanted to buy something, I just didn't know what. The staff were very helpful in asking me questions and linking scents to my answers. They took time in making sure I was happy with what I picked even when there's was a lot of customers in the store. Their service was very thorough and personal which is always a great thing in a retail store. Would definitely recommend them to anyone who is either unsure or inexperienced in fragrances and sprays. They also gift wrap which I will definitely be coming back for around Christmas!
29 July 2026
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I have very good experience with TPS
I have very good experience with TPS. The staff is very good , cooperative & helping if required.I am regular user & i like to go straightbaway on TPS no other shop
21 July 2026
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for your 4⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Mark was absolutely fantastic
Mark was absolutely fantastic and incredibly helpful in finding the perfect perfume for me. He was professional, friendly, and took the time to understand exactly what I was looking for. His knowledge and recommendations made the whole experience so easy and enjoyable. Thank you, Mark, for such excellent customer service!
23 July 2026
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I usually go to highcross perfume shop…
I usually go to highcross perfume shop in leicester and get served by a lady called ines who is fantastic at what she does . Her customer service skill are amazing and her wrapping skills are excellent . Thank you for your great customer service and also to the rest of the team .
16 July 2026
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you azhar at the Leicester store…
Thank you azhar at the Leicester store for your help 5*
15 July 2026
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Alpana was AMAZING help she assisted us…
Alpana was AMAZING help she assisted us with picking the right perfume intended as a gift, gift wrapped it PERFECTLY. Loved her for it.
8 July 2026
Unprompted review
Reply from The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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