The only store I go to for fragrances! Huge variety to chose from and always something to suit any budget. The staff are amazing and super friendly - they cannot do enough to help! ✨💕
Location
Switch locationUnit 53, Four Seasons Shopping Centre, NG18 1SU MANSFIELD, GB
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See what reviewers are saying
Had a lovely time at The Perfume Shop Mansfield, the staff provided amazing customer service and product knowledge.
Very good service and suggestions as well i got perfume with decent price and greeted by Abi Thanks for perfume.
What a lovely experience I had at Mansfield Perume shop today! Made exceptionally special by my lovely assistant Lawrie 😃 & Chesea too 😛 both were amazing with helping me to choose 2 lovely perfumes... See more
Company replied
Company details
- #33 of 111 best companies in Perfume store
- #69 of 217 best companies in Beauty product supplier
- #22 of 81 best companies in Cosmetics and Perfumes Supplier
- #44 of 132 best companies in Cosmetics shop
- #27 of 67 best companies in Flavours, fragrances and aroma Supplier
- #28 of 108 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 53, Four Seasons Shopping Centre, NG18 1SU, MANSFIELD, United Kingdom
4.6
Excellent
88 reviews
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The only store I go to for fragrances!
The only store I go to for fragrances! Huge variety to chose from and always something to suit any budget. The staff are amazing and super friendly - they cannot do enough to help! ✨💕
18 June 2026
Unprompted review
Had a lovely time at The Perfume Shop…
Had a lovely time at The Perfume Shop Mansfield, the staff provided amazing customer service and product knowledge.
29 June 2026
Unprompted review
Very good service and suggestions as…
Very good service and suggestions as well i got perfume with decent price and greeted by Abi
Thanks for perfume.
29 June 2026
Unprompted review
The lady that served me was lovely and…
The lady that served me was lovely and helpful and seemed to enjoy her job.
15 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Shopping for dad day
Went into the perfume shop in Mansfield today and they ladies in there was amazing😀 their product knowledge was excellent and they took their time with me as I couldn’t decide which perfume to buy for my dad
5 June 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had A Wonderful Service Today Super…
Had A Wonderful Service Today Super Helpful & Friendly, Will Definitely Be Back 🥰
5 May 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovley services from Alison & Lawrie…
Lovley services from Alison & Lawrie very helpful and friendly.
5 May 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfume shop
Been into the perfume shop Mansfield today to chose a new perfume and all the staff where absolutely brilliant and very helpful
. They had a vast knowledge of the notes in each perfume that I tried and help me pick a perfume that suited me
22 April 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant!
Lovely experience with fantastic customer service. Unbeatable prices. Highly recommend.
13 March 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience from perfume shop.
Great experience from perfume shop.
Lauren and Chelsea.
16 April 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely staff
21 April 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ive had the best experience today in…
Ive had the best experience today in store, being served by lauren
21 April 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful and polite staff
15 April 2026
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Im very impressed
Im very impressed, although perfumes got lost in transit but they replaced immediately
11 April 2026
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Value for money and fast delivery
Value for money and fast delivery
Perfume as expected ,nice
31 March 2026
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went into the shop the sales assistant…
Went into the shop the sales assistant ordered my perfume online as they didn't have it in store didn't hear anything about my order so rang the store as I couldn't get intouch with customer service told me they'd look into it and they would ring me back never did so I rang again now they can't find my ordered and someone from the refund team is going to ring me within 2 weeks it's disgusting
19 March 2026
Reply from The Perfume Shop - Mansfield 91
Hello Rachael,
I’m really sorry to hear about your experience I completely understand how frustrating and concerning this must feel, especially when you haven’t received clear updates about your order.
Please be assured that this isn’t the level of service we aim to provide. In cases when orders are placed in store for home delivery, we’re limited in the information we can immediately access as we do not store full personal details at store level.
That said, I’m very sorry that you were not called back as promised, I completely appreciate how disappointing that is.
I will personally be looking into this for you and it will be myself who contacts you for the refund. As soon as I have the necessary details, I will ensure I call you promptly and work to resolve this as quickly and smoothly as possible.
Thank you for your patience, and again, I’m very sorry for the experience you’ve had.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Great service
The price you can use your blue light card.
The delivery was before the actual day which was great.
23 February 2026
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
my order i placed in the shop only took…
my order i placed in the shop only took 2 days to arrive very pleased with your delivery service will use it again its the mansfield one
11 February 2026
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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