Customer service is amazing. All the workers are so kind and are really helpful and give great tips when it comes to fragrances and perfumes. Great prices and is my go- to number 1 shop for fragrances... See more
Company replied
Kiosk 6, Whitewater Shopping Centre, W12 D268 NEWBRIDGE, IE
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Customer service is amazing. All the workers are so kind and are really helpful and give great tips when it comes to fragrances and perfumes. Great prices and is my go- to number 1 shop for fragrances... See more
Company replied
Hit and miss with the staff. First experience was bad during busy Christmas period but last experience was amazing. She went out of her way to explain savings and provided free gift. My advice is go w... See more
Company replied
Ann-Marie was amazing, she helped me and my fiancee pick out our wedding sents, made it very enjoyable and stress free
Company replied
Thanks to Suzanne for my student discount !! I’ll enjoy wearing my perfumes. Excellent customer service!! Can’t wait to come back again !
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kiosk 6, Whitewater Shopping Centre, W12 D268, NEWBRIDGE, Ireland
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Ann-Marie was amazing, she helped me and my fiancee pick out our wedding sents, made it very enjoyable and stress free

Reply from The Perfume Shop - Newbridge 171
Thanks to Suzanne for my student discount !! I’ll enjoy wearing my perfumes. Excellent customer service!! Can’t wait to come back again !

Reply from The Perfume Shop - Newbridge 171
Customer service is amazing. All the workers are so kind and are really helpful and give great tips when it comes to fragrances and perfumes. Great prices and is my go- to number 1 shop for fragrances. Highly recommend store. My favourite worker here is Suzanne. She is very kind and helpful and it's great to see her helping other customers who here queries and questions. Amazing shop all round. Must try.

Reply from The Perfume Shop - Newbridge 171
Hit and miss with the staff. First experience was bad during busy Christmas period but last experience was amazing. She went out of her way to explain savings and provided free gift. My advice is go when quiet time.

Reply from The Perfume Shop - Newbridge 171

Reply from The Perfume Shop - Newbridge 171
Suzan was an amazing help today. She recommended two lovely scents to me and my partner nothing bad to say couldn’t recommend any better.

Reply from The Perfume Shop - Newbridge 171
Suzanne helped me out a lot today and she was perfect with helping us

Reply from The Perfume Shop - Newbridge 171
Fantastic experience in Whitewater with the lovely Suzanne. Got great bargains and a refill with a gorgeous scent

Reply from The Perfume Shop - Newbridge 171
Suzan & Layla-may were so helpful with easy quick and fun experience making everything so peaceful and amazing

Reply from The Perfume Shop - Newbridge 171
Jade attended to me at the Perfume Shop in Newbridge. She was very helpful, calm and knows her job very well.
She made my shopping experience a great one!

Reply from The Perfume Shop - Newbridge 171
Suzanne and Olivia were so helpful showing my myself and my partner all the different perfumes and were brilliant in helping us decide what we wanted. Really nice staff and super friendly

Reply from The Perfume Shop - Newbridge 171
Amazing service from Suzanne today. Have great help and will be shopping here again !🫡

Reply from The Perfume Shop - Newbridge 171
Lovely experience Anne marie was very friendly and helpful easy enjoyable experience

Reply from The Perfume Shop - Newbridge 171
Anne Marie in Newbridge was an absolute pleasure to deal with. Super friendly and we will definitely be back.

Reply from The Perfume Shop - Newbridge 171

Reply from The Perfume Shop - Newbridge 171
Ann Marie assisted myself getting a few presents and to say she went above and beyond is an understatement . Very happy with the customer service and will be returning

Reply from The Perfume Shop - Newbridge 171
I got a great deal of the Mugler Alien today at the shop in Newbridge. Suzanne was very nice, and attentive, a great sales woman I must say.. Lots of great deals at the moment in the store...

Reply from The Perfume Shop - Newbridge 171

Reply from The Perfume Shop - Newbridge 171
Today I dealt with Layla and Jade I was unsure what to get my partner for valentines and I couldn’t of pick my gift without them

Reply from The Perfume Shop - Newbridge 171
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