The Perfume Shop - Newry 157 Reviews 26

TrustScore 4.5 out of 5

4.7

Unit 52, The Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ NEWRY, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I visited the Newry store looking for a gift for my partner. Perfume shops and jewellery shops are out of my comfort zone, like most men.I was looked after by two wonderful ladies Deborah and Monica.... See more

Company replied

Rated 5 out of 5 stars

I went in to the perfume shop looking to buy my partner a fragrance for his birthday. Monica and Kyle where both working and they both where giving me recommendations of what they liked. They both we... See more

Company replied

Rated 5 out of 5 stars

I just wanted to reach out to say how lovely Monica and her team in Newry are. Every time I go into the shop they remember my scent of choice and when I try any of the new perfumes ,Monica is so knowl... See more

Company replied

Rated 5 out of 5 stars

Great price and offers on alot of top quality perfumes,really fast delivery service,will be back again soon 👍

Company replied


Company details

  1. #29 of 111 best companies in Perfume store
  2. #69 of 220 best companies in Beauty product supplier
  3. #21 of 82 best companies in Cosmetics and Perfumes Supplier
  4. #35 of 131 best companies in Cosmetics shop
  5. #28 of 66 best companies in Flavours, fragrances and aroma Supplier
  6. #27 of 107 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 52, The Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ, NEWRY, Ireland

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

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Rated 5 out of 5 stars

Great price and offers on alot of top…

Great price and offers on alot of top quality perfumes,really fast delivery service,will be back again soon 👍

24 April 2026
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Brilliant service

I visited the Newry store looking for a gift for my partner. Perfume shops and jewellery shops are out of my comfort zone, like most men.I was looked after by two wonderful ladies Deborah and Monica.
They showed genuine interest in me and the occasion and help me choose the perfect gift. They could not have been nicer.The personalized ribbon was a lovely touch.

2 May 2026
Unprompted review
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

5 star service

As soon as I walk in to store I was met by a smile and asked if I needed any help. Debbie was so helpful and polite I will most definitely be back to shop there again.

23 April 2026
Unprompted review
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I went in to the perfume shop looking fragrance for my partner

I went in to the perfume shop looking to buy my partner a fragrance for his birthday. Monica and Kyle where both working and they both where giving me recommendations of what they liked. They both were extremely helpful and helped me pick out a Jean Paul Gaultier fragrance. I had it wrapped up with a ribbon and it was a great success because my partner loved the scent. Lovely experience with them both would definitely be back

1 April 2026
Unprompted review
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Had a wonderful experience with Monica

Had a wonderful experience with Monica, Linda and Kyle. Advised me on what scent would suit a family member. Great friendly service and full of craic!

21 April 2026
Unprompted review
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I just wanted to reach out to say how…

I just wanted to reach out to say how lovely Monica and her team in Newry are. Every time I go into the shop they remember my scent of choice and when I try any of the new perfumes ,Monica is so knowledgeable about their ingredients. I find the atmosphere in the shop makes you feel very special and loved ❤️

21 April 2026
Unprompted review
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Perfect experience

It was so easy to order the perfume I wanted in the shop. And when it arrived I asked if it could be wrapped. I loved being able to choose the text for the ribbon and have it wrapped there and then.

The staff were amazing and really helpful. I couldn’t have asked for better service.

4 December 2025
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Rated 5 out of 5 stars

I bought some gifts yesterday and…

I bought some gifts yesterday and Debbie looked after me in the buttercrane branch in newry. The shop was extremely busy but Debbie took her time and made sure I was treated like royalty.

29 November 2025
Unprompted review
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hi,

Thanks for your review! It's great to hear you are happy with your recent experience.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Was in the perfume shop buttercrane

Was in the perfume shop buttercrane, I was looking for fragrance with my boyfriend for holidays. Kyle was very helpful and informative we were very happy with our service

16 September 2025
Unprompted review
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hi,

We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

Was in the buttercrane store Monica was…

Was in the buttercrane store Monica was so lovely and so kind and helped me pick the perfect scent for a birthday present.
She was amazing!!!!!!

5 September 2025
Unprompted review
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hi,

Thanks for your review! We appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

Great!

Great!! Perfect!

24 August 2025
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

After shopping in the newry buttercrane…

After shopping in the newry buttercrane store today, sales assistant Athena was very helpful and overall made my shopping experience excellent! Overall all the staff was very friendly!!

15 May 2025
Unprompted review
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hi,

Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

i loved the customer service that one…

i loved the customer service that one of the lovely employees called Linda delivered to us

good guide

24 April 2025
Unprompted review
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

I was looking a bottle of perfume for…

I was looking a bottle of perfume for mothers day and the lady ordered it in for me and got it sent out to the house

28 March 2025
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hello,

We appreciate you taking the time to share your experience. We're glad to hear that you were able to find the perfect perfume for Mother's Day. We strive to provide our customers with a positive and helpful shopping experience.

Many thanks,
Jasmyn

Rated 5 out of 5 stars

Going the Extra mile.

Sarah was extremely helpful. When one of the perfumes I asked for wasn’t available in store she got straight on line and ordered the product and had it delivered to my home address….it arrived about 1-2 days later. Fantastic service.

28 March 2025
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hello,

Thank you for your kind review! We're delighted to hear you had such a positive experience. It's wonderful to know that our team member went above and beyond to help you find the perfume you were looking for. We strive to provide excellent customer service and we appreciate your feedback. We hope to see you again soon.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Great choice fast delivery

Great choice fast delivery

23 February 2025
The Perfume Shop - Newry 157 logo

Reply from The Perfume Shop - Newry 157

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

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