The Perfume Shop - Oldham 250 Reviews 273

TrustScore 5 out of 5

4.9

Unit 21c, Spindles Town Square Shopping Centre, OL1 1HD OLDHAM, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had an amazing experience with Asima, she was very lovely and patient with me testing a vast variety amount of perfumes and even helped me decide with the perfect choices, can’t be even more happier w... See more

Rated 5 out of 5 stars

Had a lovely experience at the perfume shop today with fragrance expert Asima. Me and another lady both came for the same reasons a 21st birthday! She was helpful to the both of us and I truly happy w... See more

Company replied

Rated 5 out of 5 stars

Excellent customer srvice very polite n beautifull smile to go with it. So helpfull in everyway. Have mire staff like her Tahira at the perfume ahop spinddles oldham

Company replied

Rated 5 out of 5 stars

Tahera was so very helpful to us. We came in to test a few perfumes however due to her knowledge of offers and bargains we ended up buying a perfume gift set and another item. She even wrapped our... See more

Company replied


Company details

  1. #33 of 111 best companies in Perfume store
  2. #69 of 217 best companies in Beauty product supplier
  3. #22 of 81 best companies in Cosmetics and Perfumes Supplier
  4. #44 of 132 best companies in Cosmetics shop
  5. #27 of 67 best companies in Flavours, fragrances and aroma Supplier
  6. #28 of 108 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 21c, Spindles Town Square Shopping Centre, OL1 1HD, OLDHAM, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had an amazing experience with Asima

Had an amazing experience with Asima, she was very lovely and patient with me testing a vast variety amount of perfumes and even helped me decide with the perfect choices, can’t be even more happier with the packaging on the gift sets they was done beautifully.. really appreciate the effort and time put into it all thank you

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Michelle was absolutely amazing

Michelle was absolutely amazing! She went over and beyond to make sure we were happy with our purchase. Will definitely be going back to see her!

7 June 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service

Great service, staff are very friendly and helpful

26 May 2026
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Went in to buy perfume for our wedding…

Went in to buy perfume for our wedding Kathy was extremely helpful and nothing was too much trouble ended up buying 3 different fragrances!

3 June 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I woukd like to say Kathy is absolutely…

I woukd like to say Kathy is absolutely amazing and so patient and advising on the best smells to try walked away really happy will definitely be coming back to be served by her a pleasure and service with a smile

2 June 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Had a lovely experience at the perfume…

Had a lovely experience at the perfume shop today with fragrance expert Asima. Me and another lady both came for the same reasons a 21st birthday! She was helpful to the both of us and I truly happy with the service provided. We both ended up getting the same perfume gift wrapped. This is the second time being served by Asima. She never fails to disappoint. Amazing person. Thank u so much xx

30 May 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Tahera has excellent customer service

25 May 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent customer srvice very polite n…

Excellent customer srvice very polite n beautifull smile to go with it. So helpfull in everyway. Have mire staff like her Tahira at the perfume ahop spinddles oldham

25 May 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Tahera was fabulous

Tahera was fabulous, has the most exceptional customer service skills. Would highly recommend visiting the shop and having Tahera serve you. Free gift wrap, and a £1.99 personalised ribbon is the cherry on the cake.

18 May 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Michaelle at the perfume shop Oldham…

Michaelle at the perfume shop Oldham has always been so helpful, always helped me chose the right fragrance, really friendly & great customer service. I’m really satisfied with my purchases.

16 May 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Kathy was very helpful

Kathy was very helpful, lovely customer service will recommend and come back .

16 May 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Service was quick and efficient.

Service was quick and efficient.

15 May 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

My experience was fantastic Asima…

My experience was fantastic Asima helped me fish out everything I wanted and I took my sweet time but she was very patient. Let’s just say I know exactly what I like now thanks to them.

29 April 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The best seller and very nice person…

The best seller and very nice person asima

26 April 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent customer service by Asima

Excellent customer service by Asima. Highly recommended.

24 April 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Absolute excellent service by Tahera.

Absolute excellent service by Tahera.
She helped us select the best perfume and with freebies. I would be back again thanks to her ❤️

21 April 2026
Unprompted review
The Perfume Shop - Oldham 250 logo

Reply from The Perfume Shop - Oldham 250

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look