The Perfume Shop - Omni Park 175 Reviews 

74
TrustScore 5 out of 5

4.9

Unit 209, Omni Park, Santry, DUBLIN 9 DUBLIN, IE


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Rated 5 out of 5 stars

I rang The Perfume shop omni Santry to check stock availability and was dealt with by Gina who was so bubbly and engaging. When I visited the store later once again I got excellent customer service fr... See more

Company replied

Rated 5 out of 5 stars

Gina has helped me multiple times buying both men and women’s perfumes. She always is more than happy to help and look after me in the shop each time I visit, and makes coming into the shop great crai... See more

Company replied

Rated 5 out of 5 stars

All of the staff here at The Perfume Shop omni Park would like to say a huge thank you to all of our customers who participated in our raffle to raise money for cancer. Yous are the best customers we... See more

Company replied

Rated 5 out of 5 stars

I stopped by the perfume shop today to buy a birthday gift for my mam and I cannot rate Gina and Joan highly enough. From the moment I walked in I was greeted with smiles and jokes. Both women went... See more

Company replied


Company details

  1. #34 of 115 best companies in Perfume store
  2. #64 of 219 best companies in Beauty product supplier
  3. #21 of 85 best companies in Cosmetics and Perfumes Supplier
  4. #40 of 132 best companies in Cosmetics shop
  5. #27 of 66 best companies in Flavours, fragrances and aroma Supplier
  6. #27 of 107 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 209, Omni Park, Santry, DUBLIN 9, DUBLIN, Ireland

4.9

Excellent

TrustScore 5 out of 5

74 reviews

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4.9

All reviews

(74)

35,184 reviews in the last 12 months

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Rated 5 out of 5 stars

Gina has helped me multiple times…

Gina has helped me multiple times buying both men and women’s perfumes. She always is more than happy to help and look after me in the shop each time I visit, and makes coming into the shop great craic. Thanks very much Gina.

20 June 2026
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service

I rang The Perfume shop omni Santry to check stock availability and was dealt with by Gina who was so bubbly and engaging. When I visited the store later once again I got excellent customer service from Gina, a pleasure to deal with. 👍

20 June 2026
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Best customer service I’ve received in…

Best customer service I’ve received in a long time. Attentive, friendly and helpful. Elaine is gorgeous !!

18 May 2026
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Everything was just perfect from start…

Everything was just perfect from start to finish. Thank you for your very professional approach Eimear!

1 May 2026
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Joan and her Team were so helpful in…

Joan and her Team were so helpful in looking after me. They are always a pleasure to deal with.

Kind Regards
James

2 March 2026
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Came in today just for a look and ended…

Came in today just for a look and ended up getting my girlfriend’s valentines present! Gina and Elaine wore absolutely amazing wow

6 February 2026
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Gina and Elaine amazing service really…

Gina and Elaine amazing service really helpful and kind

6 February 2026
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Gina and Elaine in the Omni store best…

Gina and Elaine in the Omni store best service ever, helped me chose a great valentines present and prices are amazing

6 February 2026
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I bought two Chanel perfumes before…

I bought two Chanel perfumes before Christmas and Gina gave me a sample of XO Khloe kardashian. I loved the samples she gave me and saw the perfume reduced online last week. I decided to buy it. It was delivered within 4 days of purchasing it. It’s lovely perfume.

Many thanks
Maria McGovern
P.S
Please tell Gina that I am the girl who had her hip replaced!!!

12 January 2026
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hello,

We're glad you loved the sample and are enjoying your purchase. We appreciate you sharing your positive experience and the kind words about the team member. We will pass along your message!

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Love the perfume shop

Love the perfume shop. Great selection and excellent value for money . I like to go into the shop because staff are so helpful and knowledgeable. I do shop on line when I’m too busy and online shopping is great also.

4 December 2025
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Rated 5 out of 5 stars

Thanks so much to Elaine

Thanks so much to Elaine! She was an absolute earth angel she went above and beyond for my shopping experience. She is an asset to company we need more people like Elaine.

29 November 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hi,

Thanks for your review! It's great to hear you are happy with your recent experience.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Joan and the team

Joan and the team are amazing at there job very helpful and making my experience better I'm very helpful with offers

21 November 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hi,

Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Elaine was a great help and was patient…

Elaine was a great help and was patient with us smelling a few different perfumes and aftershaves. She was so lovely!

9 November 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hi,

Thanks for a lovely review. We appreciate your feedback.

The Perfume Shop.

Rated 5 out of 5 stars

Jenna & Joan made my shopping…

Jenna & Joan made my shopping experience so easy and enjoyable they really went above and beyond ! Thank you ladies

23 October 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Thank you Ellen

The selles lady Ellen was very very helpful and delightful makes our experiences great

12 October 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hi,

Thanks for your positive review! It's great to hear, we appreciate you.

Kind regards,
Sharain - The Perfume Shop.

Rated 5 out of 5 stars

Called in the perfume shop and met…

Called in the perfume shop and met Antoinette and Gina two of the nicest and most welcoming women I’ve ever met..great service so happy

10 October 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hi,

We're so happy to hear about the great service you received! We appreciate you taking the time to share your positive experience with us.

The Perfume Shop

Rated 5 out of 5 stars

Amazing staff could not be more…

Amazing staff could not be more helpful very hard to come across helpful present staff well done to the lovely ladies in the Omni amazing personal service give Gina a bonus

1 October 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hi,

Thanks for your review! It's great to hear of your 5* experience with us.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

I visited the Santry branch today to…

I visited the Santry branch today to purchase my fragrance. Elaine was an absolute joy of a person to deal with. Such a great sense of humor, told me all of the offers available, and recommended the new Prada Paradigme to me. I always get the Luna Rosa black, but she let me sample the new one and she was so spot on! And to top it off, she gave me a nice little Prada travel bag. I manage a big team in customer service myself and to see how good her service is was very refreshing. I can't commend her enough, you have a great member of staff!

26 September 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hi,

Thanks for your review! it's great to hear of your 5* experience, thank you.

The Perfume Shop

Rated 5 out of 5 stars

Great Customer Service

Great customer service by Elaine and Gina they really know their products and were extremely helpful in helping me decide,

19 September 2025
Unprompted review
The Perfume Shop - Omni Park 175 logo

Reply from The Perfume Shop - Omni Park 175

Hi,

Thanks for your review and kind words. We appreciate you.

The Perfume Shop

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