The Perfume Shop - Parkhead Forge 24 Reviews 32

TrustScore 4.5 out of 5

4.7

Unit 34b, The Forge, 1221 Gallowgate, Parkhead, G31 4BW GLASGOW, GB


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Rated 5 out of 5 stars

Was served by Rebecca today while having a wee look with my teenage son,had no clue what we were looking for and as usual (been before and again looked after by Rebecca)Rebecca was very helpful an... See more

Company replied

Rated 5 out of 5 stars

What can I say apart from WOW! The level of service received by Rebecca and her team was second to none… From the moment I interested the store to leaving I was embraced with friendly vibes a... See more

Company replied

Rated 5 out of 5 stars

I got served by Carah at forge shopping centre Glasgow excellent service and very helpful .

Company replied


Company details

  1. #28 of 110 best companies in Perfume store
  2. #66 of 220 best companies in Beauty product supplier
  3. #21 of 82 best companies in Cosmetics and Perfumes Supplier
  4. #34 of 131 best companies in Cosmetics shop
  5. #29 of 67 best companies in Flavours, fragrances and aroma Supplier
  6. #27 of 107 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 34b, The Forge, 1221 Gallowgate, Parkhead, G31 4BW, GLASGOW, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

I got served by Carah at forge shopping…

I got served by Carah at forge shopping centre Glasgow excellent service and very helpful .

17 November 2025
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service and friendly service.

Great service and friendly service.
Emma was grand and very informative.

4 May 2026
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I was served by Rebecca today

I was served by Rebecca today, absolutely grate service and big knowledge was showed. Definitely recommend shop and service.

3 May 2026
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service from Emma

Great service from Emma, very helpful and friendly

29 April 2026
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Emma was so lovely

Emma was so lovely! Had a nice little chat whilst she helped me pick a birthday gift and wrapped it beautifully. Lovely customer service 🥰🥰🩷

26 April 2026
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

forge shopping centre

Popped into the forge shopping centre branch today to pick up a wee gift for my wife. Emma who served me was very friendly and helpful. Very chatty and engaging. Brilliant customer service from her. There was no rushing and Emma ensured I got what I needed. Brilliant

30 March 2026
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

What can I say apart from WOW

What can I say apart from WOW! The level of service received by Rebecca and her team was second to none…

From the moment I interested the store to leaving I was embraced with friendly vibes and made to feel like I was in a shangra-la!

Rebecca and her team gave me their undivided attention and during our 15 minute encounter enriched me with product knowledge and added their own $0.02; considering their length of service in the industry it was well received.

I’m based in the southside of Glasgow and pass another 4 stores never mind a myriad of other fragrance suppliers but can say with certainty this is my only place to purchase parfums in the city! 5******

12 March 2026
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Exceptional service.

Was served by Rebecca today while having a wee look with my teenage son,had no clue what we were looking for and as usual (been before and again looked after by Rebecca)Rebecca was very helpful and patient and let us smell lots and lots of her suggestions after listening to the notes we liked. We both came home with a purchase and a few samples as well ,thanks to Rebecca and her patience. Nothing was too much trouble for her she's a credit to your company.

Nicola & Aaron :)

21 February 2026
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Rebecca gave me many options and showed…

Rebecca gave me many options and showed me what was best to get depending on what I wanted. Emma made it great as well and I was given some free samples to leave with. Was a great experience and will definitely be back.

13 February 2026
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Rebecca was so helpful

Rebecca was so helpful, gave me All the information I needed to purchase the perfect aftershave for my son’s birthday. Took the time to gift wrap it and has made my day start off stress free , and I’m sure my son will be very happy with his gift. I’ve always just picked up aftershave and perfume wherever without any thought, the service and help with a smile from the team will have the perfume shop in the forge my go to for aftershave and perfume .

16 January 2026
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hello,

We're so glad to hear you had a wonderful experience and found the perfect gift! We appreciate you taking the time to share your kind words about the helpful service you received. Thank you for shopping with us.

Kind regards,
Jasmyn
The Perfume Shop

Rated 5 out of 5 stars

We had a lovely experience at The…

We had a lovely experience at The Perfume Shop. Rebecca was wonderful and went above and beyond for my gran.

29 October 2025
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Was served by amber and she was such a…

Was served by amber and she was such a lovely happy person who make our shopping trip super easy

14 October 2025
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Just back from The perfume shop in the…

Just back from The perfume shop in the Forge Glasgow was served by a lovely member of staff called Rebecca who went above and beyond. Keep up the great work Xx

1 October 2025
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hi there,

I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff

16 September 2025
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hi,

Thanks for your 5* review, we appreciate you! Have a great day.

The Perfume Shop.

Rated 5 out of 5 stars

Absolutely amazing service from…

Absolutely amazing service from Rebecca. Super informative and cheery. Will definitely be back.

24 September 2025
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hi,

Thanks for your 5* review! We appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

Thank you to Leah and Rebecca at the…

Thank you to Leah and Rebecca at the Perfume shop Forge shopping centre.
Great customer services and the girls are an asset to the company.
Keep up the good work

12 September 2025
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hi,

We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

Thank you Leah for sorting out my gift…

Thank you Leah for sorting out my gift voucher today 06/07/25 as it would not go through in the East Kilbride shop. I had to go all the way from East Kilbride to the Forge as the Manager in East Kilbride said she could not do anything and I had to either phone customer service or go to the shop where the voucher was purchased she completely washed her hands of the situation. This was a Mother’s Day gift from my daughter who had to meet me at the forge to get this resolved. Thank you again Leah for taking the time to help me.

6 July 2025
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hi,

Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Excellent customer service

I was looking for a perfume to suit my skin. Rebecca was extremely helpful in suggesting scents and letting me try them out. She was very knowledgeable on the type of perfume notes and found a scent for me. She was very patient and so dedicated to helping. A credit to the Parkhead store and the company overall. Highly recommend the customer service.

25 June 2025
Unprompted review
The Perfume Shop - Parkhead Forge 24 logo

Reply from The Perfume Shop - Parkhead Forge 24

Hi,

Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!

Kind regards,
Sharain
The Perfume Shop Team

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