I had a really nice experience at the perfume shop. The staff were very friendly and offered me testers to try different fragrances without any pressure. I was able to take my time, find a scent I t... See more
Company replied
Location
Switch locationUnit A, 211 High Street, Dolphin Shopping Centre, BH15 1BY POOLE, GB
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See what reviewers are saying
Poole Dorset store: Freya is an asset to your team! My husband offered to buy me a new perfume for our anniversary and we’d been to two previous shops in the centre, to no avail. Freya was so kn... See more
Company replied
The store had the aftershave I wanted for my friends birthday present. I was served by a lovely young lady called Grace. Grace was very polite, attentive and knowledgeable with the brands. A great t... See more
Company replied
Laura was amazing, she’s so lovely and welcoming and got us exactly what we wanted and gave us some great advice!
Company replied
Company details
- #28 of 110 best companies in Perfume store
- #68 of 220 best companies in Beauty product supplier
- #21 of 82 best companies in Cosmetics and Perfumes Supplier
- #36 of 132 best companies in Cosmetics shop
- #29 of 67 best companies in Flavours, fragrances and aroma Supplier
- #27 of 107 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit A, 211 High Street, Dolphin Shopping Centre, BH15 1BY, POOLE, United Kingdom
4.5
Excellent
16 reviews
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I had a really nice experience at the…
I had a really nice experience at the perfume shop. The staff were very friendly and offered me testers to try different fragrances without any pressure. I was able to take my time, find a scent I truly liked, and then confidently make my purchase. Great customer service and a welcoming atmosphere. Highly recommended
16 March 2026
Reply from The Perfume Shop - Poole 92
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Poole 92
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Laura 🙌🙌
Laura was amazing, she’s so lovely and welcoming and got us exactly what we wanted and gave us some great advice!
18 October 2025
Unprompted review
Reply from The Perfume Shop - Poole 92
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Very patient and helpful with making a choice
Lauren was very helpful with making a choice and trying different sprays
17 October 2025
Unprompted review
Reply from The Perfume Shop - Poole 92
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Lauren was very patient with my ginger…
Lauren was very patient with my ginger friend
4 October 2025
Unprompted review
Reply from The Perfume Shop - Poole 92
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Lovely Experience
Lauren was lovely! Thanks for all the help. Lauren and Dawn make a lovely team.
3 October 2025
Unprompted review
Reply from The Perfume Shop - Poole 92
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
The store had the aftershave I wanted…
The store had the aftershave I wanted for my friends birthday present.
I was served by a lovely young lady called Grace. Grace was very polite, attentive and knowledgeable with the brands. A great team asset, would highly recommend compared to other shops in the area.
22 September 2025
Unprompted review
Reply from The Perfume Shop - Poole 92
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Poole Dorset store - Freya
Poole Dorset store: Freya is an asset to your team!
My husband offered to buy me a new perfume for our anniversary and we’d been to two previous shops in the centre, to no avail.
Freya was so knowledgeable about the scents and the history behind some of the designers / designs. We were impressed by this.
I tried quite a few samples before settling on JP Gautier Paradise Garden. Thank you so much Freya for your patience, helpfulness, attention to detail and excellent customer service, I hope other PS stores follow your lead and I’ll be a returning customer for sure.
3 September 2025
Unprompted review
Reply from The Perfume Shop - Poole 92
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Reply from The Perfume Shop - Poole 92
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Reply from The Perfume Shop - Poole 92
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
good price and very fast delivery
28 January 2025
Got the Aftershave that we wanted
Got the Aftershave that we wanted, good price and delivered on time. What more could you ask for 👍
20 December 2024
Amazing Customer Service
The staff are always super friendly and helpful. I won’t go anywhere else for my perfumes.
11 December 2024
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