The Perfume Shop - St Stephens Green 178 Reviews 10

TrustScore 4 out of 5

4.1

Unit 028, Ground floor, St.Stephen�s Green Shopping Centre, D02 DX76 ST STEPHENS GREEN, IE


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Rated 5 out of 5 stars

Ordered on Friday and it was delivered on the next Monday, great service and so easy to order on line!

Company replied

Rated 5 out of 5 stars

I visited The Perfume Shop at Stephens Green Shopping center this week on Tuesday. I have got really NICE service by Annmave. She helped me a lot. Thank you so much. I definitely visit next time.

Rated 5 out of 5 stars

Service is great and delivered very quickly I would recommend friends if they wanted an idea for presents this I a great way thanks very much

Company replied

Rated 5 out of 5 stars

Excellent service Jake was extremely helpful pleasant and polite very knowledgeable about all the mens and ladies scents I will doing all shopping here for any fragrance I need very pleasant experienc... See more

Company replied


Company details

  1. #30 of 110 best companies in Perfume store
  2. #62 of 218 best companies in Beauty product supplier
  3. #20 of 82 best companies in Cosmetics and Perfumes Supplier
  4. #38 of 132 best companies in Cosmetics shop
  5. #27 of 67 best companies in Flavours, fragrances and aroma Supplier
  6. #25 of 109 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 028, Ground floor, St.Stephen�s Green Shopping Centre, D02 DX76, ST STEPHENS GREEN, Ireland

4.1

Great

TrustScore 4 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

On time delivery

The delivery was fast and promt.

22 March 2026
The Perfume Shop - St Stephens Green 178 logo

Reply from The Perfume Shop - St Stephens Green 178

Hello Aretha,

We really appreciate your 4⭐ review! We're happy to know our delivery met your expectations, and we value your feedback greatly.

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ordered on Friday and it was delivered…

Ordered on Friday and it was delivered on the next Monday, great service and so easy to order on line!

20 March 2026
The Perfume Shop - St Stephens Green 178 logo

Reply from The Perfume Shop - St Stephens Green 178

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service Jake was extremely…

Excellent service Jake was extremely helpful pleasant and polite very knowledgeable about all the mens and ladies scents I will doing all shopping here for any fragrance I need very pleasant experience thank you Jake

5 February 2026
Unprompted review
The Perfume Shop - St Stephens Green 178 logo

Reply from The Perfume Shop - St Stephens Green 178

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Honestly my experience with perfume has…

Honestly my experience with perfume has completely changed, emmet helped me pick out a perfume for my husband I had no experience with fragrances before and he helped me pick out an aftershave that my husband loves!!

6 October 2025
Unprompted review
The Perfume Shop - St Stephens Green 178 logo

Reply from The Perfume Shop - St Stephens Green 178

Hi,

Thanks for your lovely words, we appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 1 out of 5 stars

Disinterested sales person

Visited the store on 17/07/25 with the intention of making a purchase. The girl behind the counter seemed to have zero sales training and couldn’t have been less interested if she tried. Went to Boots instead which is worlds apart in terms of customer service.

17 July 2025
Unprompted review
The Perfume Shop - St Stephens Green 178 logo

Reply from The Perfume Shop - St Stephens Green 178

Hi,

We appreciate you taking the time to share your experience. We're sorry to hear that the service you received didn't meet your expectations, and we'll address this with our team to improve our customer service.

The Perfume Shop

Rated 5 out of 5 stars

Excellent service,

Excellent service,
fast delivery
Value for money

7 July 2025
The Perfume Shop - St Stephens Green 178 logo

Reply from The Perfume Shop - St Stephens Green 178

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Rated 5 out of 5 stars

Service is great and delivered very…

Service is great and delivered very quickly I would recommend friends if they wanted an idea for presents this I a great way thanks very much

5 June 2025
The Perfume Shop - St Stephens Green 178 logo

Reply from The Perfume Shop - St Stephens Green 178

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

I visited The Perfume Shop at Stephens…

I visited The Perfume Shop at Stephens Green Shopping center this week on Tuesday. I have got really NICE service by Annmave. She helped me a lot. Thank you so much. I definitely visit next time.

3 December 2024
Unprompted review

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