The staff in the Stevenage branch are always so super friendly, helpful and polite, whether your purchasing anything or just making enquiries and testing products
Company replied
40 Queensway, SG1 1EE STEVENAGE, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The staff in the Stevenage branch are always so super friendly, helpful and polite, whether your purchasing anything or just making enquiries and testing products
Company replied
Fantastic prices! Deliveries were very quick, and collection from shop seamless. Friendly staff who actually acknowledge you when you walk in too! Thanks TPS 😊
Company replied
Lady in the shop was very knowledgeable. I just said I'm looking for not overly strong presumes for teenage and she was on it! she knew exactly which ones are the best. I bought recommend presume in g... See more
I am writing a review in regards to the perfume shop in Stevange, Beautiful well presented store, helpful attentive staff and guided me through my purchase fully, will be returning. Thank you
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
40 Queensway, SG1 1EE, STEVENAGE, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff in the Stevenage branch are always so super friendly, helpful and polite, whether your purchasing anything or just making enquiries and testing products

Reply from The Perfume Shop - Stevenage 281
Great staff. Always helpful and have a lot of knowledge around fragrance.

Reply from The Perfume Shop - Stevenage 281

Reply from The Perfume Shop - Stevenage 281
Fantastic prices! Deliveries were very quick, and collection from shop seamless. Friendly staff who actually acknowledge you when you walk in too! Thanks TPS 😊

Reply from The Perfume Shop - Stevenage 281

Reply from The Perfume Shop - Stevenage 281

Reply from The Perfume Shop - Stevenage 281
I was not sure what I was looking for, and at first when asked by staff if they could help, I said I was just looking, and they said if they could help just ask, but I didn't need to as they could obviously see I had no clue and offered to help again, which was very helpful, the lady helped me through the different choices and I made my choice, great service, I will visit again.

Reply from The Perfume Shop - Stevenage 281

Reply from The Perfume Shop - Stevenage 281
My husband and I were extremely impressed with Amey and Shahla's knowledge, customer service and understanding of customers needs. Excellent team work.

Reply from The Perfume Shop - Stevenage 281
Jade is no.1 seller ! Always super friendly and helpful, dosent get annoyed for me wanting to smell everything always happy to help and make sure I make a good choice 10/10

Reply from The Perfume Shop - Stevenage 281
Jade and Amy at Stevenage are both such helpful members of staff, offering personal advice and helping me find the perfect scent. Such great workers

Reply from The Perfume Shop - Stevenage 281
Fantastic service ,really really helpful, both Amey , an Sharon were so helpful a nice . Will definitely go back , they even laughed at my bad jokes . Excellent

Reply from The Perfume Shop - Stevenage 281
I would like to say Thank you. The staffs are very accomodating and kind. When we entered the shop, the staffs are smiling and offered assistance.

Reply from The Perfume Shop - Stevenage 281
Brilliant service always with allot of help on hand

Reply from The Perfume Shop - Stevenage 281
I am writing a review in regards to the perfume shop in Stevange, Beautiful well presented store, helpful attentive staff and guided me through my purchase fully, will be returning.
Thank you

Reply from The Perfume Shop - Stevenage 281
Great perfumes and friendly staff, nothing was too much trouble. I will be back soon to buy more. I do buy on line but much prefer to come into the shop and have help with similar perfumes that I like.
Lady in the shop was very knowledgeable. I just said I'm looking for not overly strong presumes for teenage and she was on it! she knew exactly which ones are the best. I bought recommend presume in great offer in under 7min from entering the shop.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.