Lara was absolutely amazing she made my online order pickup a great experience. And she knows her Fragrances so well.
Company replied
Location
Switch locationUnit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN MANCHESTER, GB
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See what reviewers are saying
Noor wa really helpful in picking out a perfume for my mums birthday and wrapped it for us, made it a nice easy trip into the store
Company replied
Very nice staff, and very nice experience, and deals would totally recommend thanks for aqib great staff member
My experience was fabulous, I got into the shop and I was confused wait to get for myself and my wife but the partial lady she is awesome and very friendly , she gave me the best choice ever S... See more
Company replied
Company details
- #34 of 114 best companies in Perfume store
- #68 of 216 best companies in Beauty product supplier
- #22 of 82 best companies in Cosmetics and Perfumes Supplier
- #43 of 131 best companies in Cosmetics shop
- #27 of 68 best companies in Flavours, fragrances and aroma Supplier
- #29 of 109 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN, MANCHESTER, United Kingdom
4.9
Excellent
219 reviews
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Very nice staff
Very nice staff, and very nice experience, and deals would totally recommend thanks for aqib great staff member
2 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lara was absolutely amazing she made my…
Lara was absolutely amazing she made my online order pickup a great experience. And she knows her Fragrances so well.
1 July 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely people
Lovely people, helped us as much as they could and wrapped our present beautifully
1 July 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
John was amazing talked through all…
John was amazing talked through all different variants with me and got the one I wanted
1 July 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lara was brilliant with helping me…
Lara was brilliant with helping me decide what aftershave I wanted, really welcoming and understanding and has left me feeling far more knowledgeable about scents than I was before, as well as going above and beyond to help.
1 July 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sanaz was really helpful and quick in…
Sanaz was really helpful and quick in serving us!
30 June 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Got amazing help and good service with good advice
Got amazing help and good service with good advice by Lara.
29 June 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Tash was a credit to your shop, I came in with a special request which involved alot of checking and smelling, nothing was to much trouble for her, excellent customer service Tash, Thank you
29 June 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service by Tash
Amazing service by Tash, highly recommended to other perfume lovers
29 June 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Noor wa really helpful in picking out a…
Noor wa really helpful in picking out a perfume for my mums birthday and wrapped it for us, made it a nice easy trip into the store
28 June 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Friendly and helpful customer service…
Friendly and helpful customer service from John. Thank you
27 June 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely service from John 🥰
27 June 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sanaz helped me to find the right…
Sanaa helped me to find the right product.
Very helpful and very professional
27 June 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sanah took care of all of our request…
Sanah took care of all of our request professionally and nicely. Lovely experience
23 June 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sanaz was a great employee and…
Sanaz was a great employee and amazingly friendly. Very nice to talk to.
23 June 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Leah was amazing
Leah was amazing, good customer service and well mannered. Please I do recommend
15 June 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Noor was very friendly
Noor was very friendly. Excellent customer service and helped us find the right perfume.
14 June 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tash was brilliant
Tash was brilliant, very accommodating and friendly. Went out of her way to help us!
10 June 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff member Medinah at Trafford…
The staff member Medinah at Trafford centre was very helpful!
6 June 2026
Unprompted review
Reply from The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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