The Perfume Shop - Trinity Centre Leeds 371 Reviews 115

TrustScore 5 out of 5

4.8

Unit 3.31, Trinity Centre Leeds, LS1 5AT LEEDS, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Sometimes as a non-passing trans woman, I get treated differently to other women. When I visited TPS Trinity, I didn't feel that way at all. I got a warm welcome, kind and considerate service, an... See more

Company replied

Rated 5 out of 5 stars

We went in to the store to find one good perfume, and ended up buying 4 exceptional ones. All thanks to Will and his expert knowledge of perfume notes. He understood exactly what we wanted from the ve... See more

Company replied

Rated 5 out of 5 stars

I went to the Leeds trinity branch and i had the most fun interaction with excellent customer service. The lady who helped me was called Jodie she was amazing took her time to understand what i was... See more

Company replied

Rated 5 out of 5 stars

Myself and my daughter were greeted by shop assistant Miyo, who patiently introduced perfumes based on our preferences and expectations. The recommendations were great and we were happy with the purch... See more

Company replied


Company details

  1. #34 of 108 best companies in Perfume store
  2. #66 of 218 best companies in Beauty product supplier
  3. #23 of 81 best companies in Cosmetics and Perfumes Supplier
  4. #43 of 131 best companies in Cosmetics shop
  5. #28 of 66 best companies in Flavours, fragrances and aroma Supplier
  6. #27 of 108 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 3.31, Trinity Centre Leeds, LS1 5AT, LEEDS, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

115 reviews

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Rated 5 out of 5 stars

Fantastic

Sometimes as a non-passing trans woman, I get treated differently to other women.

When I visited TPS Trinity, I didn't feel that way at all. I got a warm welcome, kind and considerate service, and a great experience.

Thanks so much to the team member who served me, Ellie. She was fantastic and I will be going back to that store again.

16 June 2026
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I had a great experience today thanks…

I had a great experience today thanks to Moyo she was super nice and knowledgeable with her recommendations and overall was nice

13 June 2026
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Scarlett at the trinity shop was really…

Scarlett at the trinity shop was really helpful and sweet. I recommend 1 million times!!!!!! Thank you Scarlett

13 June 2026
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Lovely shopping experience with daughter

Myself and my daughter were greeted by shop assistant Miyo, who patiently introduced perfumes based on our preferences and expectations. The recommendations were great and we were happy with the purchase.

13 June 2026
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

We went in to the store to find one…

We went in to the store to find one good perfume, and ended up buying 4 exceptional ones. All thanks to Will and his expert knowledge of perfume notes. He understood exactly what we wanted from the very get go. Extra points for his thoughtful customer service. Also, shout out to Lauren for her help with women’s perfume.

6 June 2026
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Came in for a gift set a will pointed…

Came in for a gift set a will pointed me in the direction of the perfect gift with amazing service highly recommend going to him for a good experience

23 May 2026
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I feel the shop sales is very nice and…

I feel the shop sales is very nice and helpful.

12 May 2026
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jodie she was super star very good…

Jodie she was super star very good customer service many thanks

21 May 2026
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Will was very helpful

Will was very helpful with picking out my first perfume. He is very knowledgeable and he also gave me a free nice water bottle. I would like to thank him for helping me and for his support

16 May 2026
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Good Service

The cashier Will, was excellent and helpful will be back simply because of him!

15 May 2026
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Scarlett

I am thankful to Scarlett for her patient customer-centric approach as she ensured that my purchase was seamless..

She informed me about the available offers and allowed me to make my choice..

You did a great job Scarlett and Jodie!

2 May 2026
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Perfumes you could find anywhere at any…

Perfumes you could find anywhere at any shop but the customer service by #jodiein trinity Leeds store was very commendable. She’s very kind and skilled. Kudos to her

20 April 2026
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 1 out of 5 stars

My husband bought me perfume online and…

My husband bought me perfume online and when sprayed the scent disappeared within minutes! We won't be buying online again!

25 January 2026
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello Jackie,

Thank you for taking the time to leave your feedback, and I am sorry to hear that you were disappointed with your fragrance.

I completely understand how frustrating this must be, especially when the scent doesn’t last as you expected. Fragrance longevity can vary depending on factors such as skin type, environment and the fragrance concentration, but I appreciate this is not the experience you were hoping for.

For future purchases, you may find it helpful to visit one of our 207 stores, where our perfume experts can assist you in finding a fragrance that suits your preferences and has the longevity you’re looking for. You can find your nearest store here:
https://www.theperfumeshop.com/store-finder

We are very sorry again for the disappointment caused.

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The Trinity perfume shop staff are…

The Trinity perfume shop staff are Amazing all helping you out . The girls call Jodie & Scarlett .. Great 👍

28 March 2026
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Customer service

Great customer service by Jayden

27 March 2026
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I was served by Jodie and this was…

I was served by Jodie and this was probably my best ever experience in Perfume shop. She was really sweet and patient and I left the shop so happy and giggly

13 March 2026
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent store!

After having poor customer service in the Superdrug branch I thought I would give the Trinity one a go and I’m so glad I did. Tom went above and beyond. He was fun and helped me find exactly what I was after!

10 March 2026
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I went last month to the Leeds trinity…

I went to the Leeds trinity branch and i had the most fun interaction with excellent customer service. The lady who helped me was called Jodie she was amazing took her time to understand what i was looking for and what i iked to help choose my purchases
There was another assistant called Scarlet who also was so lovely
Definitely look forward to see them again when i next visit the store!

5 February 2026
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The customer service we received from…

The customer service we received from the man who served us was brilliant

17 February 2026
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Friendly as usual

Friendly as usual, took me about a year to find the new location though, wish it was still in the same location next to where I work, which was opposite boots.

12 February 2026
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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