Just wana say Maxine absolute star. Real assett to the perfume shop. Very patient answered all my queries highly recommend this store. They sell 150ml in ur favourite perfumes where other retailers do... See more
Company replied
Location
Switch locationc/o Superdrug, Units 1/2 Town Wharf, 59/61 Park Street, WS1 1LY WALSALL, GB
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See what reviewers are saying
Hayley served me today and she was absolutely amazing.
Company replied
Popped in to purchase a men's fragrance for my son's upcoming birthday, and also a gift for myself. The girl that assisted us through everything, Hayley, absolutely went above and beyond to help me... See more
Company replied
The staff today were absolutely amazing, they helped me massively with all my needs and went above and beyond.. Hayley and Veena were very professional and amazing 👏 will definitely be coming back wh... See more
Company replied
Company details
- #34 of 114 best companies in Perfume store
- #67 of 221 best companies in Beauty product supplier
- #22 of 83 best companies in Cosmetics and Perfumes Supplier
- #43 of 132 best companies in Cosmetics shop
- #25 of 67 best companies in Flavours, fragrances and aroma Supplier
- #28 of 107 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug, Units 1/2 Town Wharf, 59/61 Park Street, WS1 1LY, WALSALL, United Kingdom
4.9
Excellent
168 reviews
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Hayley at the Walsall Store was…
Hayley at the Walsall Store was amazing! Really helpful and gave me time to decide.
5 June 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Yes Hayle was amazing 👍🏻👍🏻👍🏻
5 June 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Hayley at the Walsall store was…
Hayley at the Walsall store was absolutely amazing with great customer service
4 June 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Hayley has given Amazing customer…
Hayley has given Amazing customer service and really lovely to talk to. Will definitely be back
4 June 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
The ladies here are alwayssssss so…
The ladies here are alwayssssss so polite and helpful. Fab customer service. They’re always smiling and always willing to make conversation that puts a smile on peoples face. I have been served by several different ladies on the counter at different times and every encounter has been delightful! Thank you for your time and brilliant customer service !
30 May 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review. It's great to hear about your 5* experience and thank you so much for shopping with The Perfume Shop.
Kind regards,
The Perfume Shop
Jade was so positive.
Jade was so positive.
She had amazing customer service and assistance with what I needed to buy
30 May 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Would highly recommend the Walsall…
Would highly recommend the Walsall store, excellent customer service from Hayley she was super friendly top class service.
29 May 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Hailey was great and really helpful she…
Hailey was great and really helpful she was so nice and helped me a lot with my perfume
29 May 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Amazing customer service always happy…
Amazing customer service always happy to help very nice workers
27 May 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
HI,
Thank you so much for your positive review!
Kind regards,
The Perfume Shop Team
Excellent Service with a smile
I popped in yesterday on the hunt of a certain perfume. I was greeted and served by a lovely lady called Erica. I knew exactly what I wanted, she let me smell samples to make sure I had the correct one. She made sure I got value for money. Lovely experience I will return. 😊
24 May 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
hayley was kind amd attentive in…
hayley was kind amd attentive in showing us perfumes within our budget also she was very understanding
24 May 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Absolutely love coming to this perfume…
Absolutely love coming to this perfume shop and being served by a lovely lady called Erika. She is the absolute best and her customer service is exceptional. I would recommend this perfume shop to everyone. Thank you Erika for the best service keep it up your a beautiful lady !!❤️❤️
24 May 2025
Unprompted review
Walsall
Hayley was very helpful and informative when looking for a scent loved the service we received
24 May 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Thank you Hayley
Thank you Hayley!
It’s been a pleasure to have your services ! Great conversations and felt very welcomed!
24 May 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
I was served by a lovely lady named…
I was served by a lovely lady named Veena. She was professional, friendly and happy to help. We need more people like her on the tills! Excellent customer service
23 May 2025
Unprompted review
The customer service was out of this…
The customer service was out of this world from a very knowledgeable young lady named Jade. Going the extra mile finding the right perfume for my daughter and then wrapping it beautifully. Highly recommend.
19 May 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Super!
Hayley and Sharon were fantastic. They were very professional and helpful. Would highly reccomend.
17 May 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Thank you for your positive review!
The Perfume Shop.
Hayley was very nice and great with…
Hayley was very nice and great with serving me she was very pleasing and helping me with picking
15 May 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Thank you for your positive review!
The Perfume Shop.
Knew their stuff
Have been in to see the ladies at the walsall branch and spoke to Hayley and Erika. They were really friendly and professional. They really knew what fragrances to recommend for what I liked. Ty both
15 May 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
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