Absolute angel of a sales lady, Lisa helped us find a perfect scent and knew the range so well and what to recommend. She helped with her own personal recommendations and what other customers buy too!... See more
Company replied
Location
Switch location36 The Gallery The Mander Centre, WV1 3NJ WOLVERHAMPTON, GB
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See what reviewers are saying
I was served by Lisa at Wolverhampton branch, a service with a smile, very helpful and helped with my blue light card for discount, thank you.
Company replied
My mum brought a perfume today ( Chanel intense) and we where served by Lisa today, We had the best customer service experience! Looking forward to coming back and making more purchases!. Absolutely g... See more
Company replied
I had such a lovely experience perfume shopping today! Sarah at the perfume shop was absolutely fantastic. From the moment I walked in, she greeted me with a warm, genuine smile that instantly made me... See more
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Company details
- #30 of 110 best companies in Perfume store
- #63 of 218 best companies in Beauty product supplier
- #22 of 83 best companies in Cosmetics and Perfumes Supplier
- #37 of 133 best companies in Cosmetics shop
- #28 of 67 best companies in Flavours, fragrances and aroma Supplier
- #26 of 109 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
36 The Gallery The Mander Centre, WV1 3NJ, WOLVERHAMPTON, United Kingdom
4.9
Excellent
195 reviews
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Sarah and Leanne
Visited the Wolverhampton store today, had to leave a review for Leanne and Sarah! Thankyou for your amazing customer service will definitely be coming back!
9 July 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.
The Perfume Shop Team
Went into the Wolverhampton Mander…
Went into the Wolverhampton Mander centre branch today for a perfume for my other half. Didn’t have a clue what to get as was unaware of what male scents are nice.
Two lovely ladies, Sarah & Leanne helped me figure out what to get, I left happy and my partner loved the fragrance. Thank you so much.
9 July 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.
The Perfume Shop Team
Had a fantastic time being served by…
Had a fantastic time being served by Sarah - lots of fun and laughter while shopping, she’s a great asset to the team!
9 July 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Fabulous customer service
Nikki at the Wolverhampton store was incredibly helpful and patient whilst my husband and I chose new fragrances. Great service - would happily return
6 July 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hey,
Thanks for your review. I am pleased to hear you had a 5* experience with us.
Thank you!
The Perfume Shop.
Lisa was very professional
Lisa was very professional. She assisted me with everything I needed and I was able to make the right purchase.
5 July 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thank you for your review!
The Perfume Shop
Thank you!
Been coming here for years, great customer service especially Leanne & Sarah always go above and beyond to help every time!😀
5 July 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Lisas customer service was outstanding
Lisas customer service was outstanding. I am visually impaired and she was very patient takinging the time to talk me through deals repeating prices in a friendly manner. She also assisted me with the gift ribbon printed. I was so impressed I had only come in store for one bottle and ended up purchasing two !
2 July 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Sarah (Wolverhampton)
Sarah (Wolverhampton). Very helpful . Great customer service.
26 June 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Thank you so much for your review!
The Perfume Shop.
Served by Lisa and Sarah
Served by Lisa and Sarah lovely customer service very polite very helpful
12 June 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Lisa was very helpful!
12 June 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Sara Wolverhampton
Sara has been lovely and very friendly. She was welcoming and helped me find the right perfume. You have been amazing, thank you so much!
2 June 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hey,
Thanks for your review. I am happy to hear of your recent experience.
Kind regards,
Sharain
Lisa did give a good service
Lisa did give a good service. I’m glad for the service.
30 May 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Amazing service from Lisa at the…
Amazing service from Lisa at the Wolverhampton store, very polite and friendly
24 May 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Very kind and helpful staff with good…
Very kind and helpful staff with good insight into the perfumes. I was served by Lisa today and bought the gorgeous mon Paris
23 May 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Big thanks to Lisa - Wolverhampton
Want to say a big thank you to Lisa in the Wolverhampton store who was able to assist me with presents for my wedding. She was very helpful, friendly and made it a really nice experience, showing me all the best offers. Thanks Lisa! ☺️ Ben
18 May 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
I am so pleased to hear you had a 5* experience with us. We appreciate you and your support, thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Lisa was great with her service and…
Lisa was great with her service and gave the best fragrance recommendations.
18 May 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Nikki was wonderful help and very…
Nikki was wonderful help and very informative with a friendly and happy personality very impressed with the service
18 May 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Nikki in Wolverhampton store was…
Nikki in Wolverhampton store was lovely! Helped us pick the perfect present including super pretty personalised ribbon which is the perfect touch to our little present! Thank you Nikki!! Lots of patience and very professional, took her time to sit with us after smelling thousands of aftershaves!!
17 May 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Thank you for your positive review!
The Perfume Shop.
Amazing service
Sarah went above and beyond to ensure I got the fragrance that best suited my needs. She is a credit to her company. Thank you
15 May 2025
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
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