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The PharmPet Co Reviews 

965
•
TrustScore 4.5 out of 5

4.6

Animals & Pets
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Review summary

Created with AI, based on recent reviews

Considering 228 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that orders arrive quickly and on time. The ordering process is consistently described as easy and straightforward, with many appreciating the simple system for managing prescriptions. Reviewers also highlight the competitive pricing, finding the costs significantly lower than traditional veterinary practices. The overall service is often commended for being professional, helpful, and providing excellent customer support. However, some customers also noted delays in delivery and order processing, with items not dispatched as expected or taking longer than anticipated to arrive. Additionally, a few people mentioned difficulties with prescription acceptance due to specific wording requirements or encountered issues like order cancellations due to pricing errors.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the speed... See more

Order

Customers had positive experiences with order, praising the ease and efficiency of the process, especially... See more

Product

Consumers find product experiences to be ambiguous, with many praising the good products, competitive... See more

Price

Reviewers mention positive feedback about price, often highlighting that products are significantly cheaper... See more

Service

Customers consistently note positive experiences with service, often describing it as fast, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the first time I have used an online pharmacy for medication for my pet. It was easy to order once I had set up an account, then my vet uploaded the prescription. The medication was then promp... See more

Rated 5 out of 5 stars

First Time buying our regular pain medication for our rabbit from this company. The process was really easy to upload our vet prescription. The delivery charge is cheaper than others and the best bit... See more

Rated 5 out of 5 stars

I have used Pharmpet regularly for a year for my cat's medication and always very reliable. My last order I needed urgently so rang them and explained this. The pleasant helpful lady fast tracked my... See more

Rated 5 out of 5 stars

Ordering from this company is easy accurate and efficient. Ive been ordering monthly medication for our doodle and the order arrives between 3 & 4 days after clicking send. Would recommend this co... See more

Company details

  1. Animals & Pets

Information provided by various external sources

Their health, your happiness. Dispensing and supplying pet supplies and pet accessories to the whole of the UK mainland. We have thousands of products for dogs, puppies, cats, kittens and other pets from accessories to veterinary prescriptions. We pride ourselves in professional care and attention to both pet and owner.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

965 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(965)

227 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Tablets

The whole process from ordering through to delivery was good......30 tablets for £30 seems a bit pricey but they are working which is peace of mind for us.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent website and communication.

I have used this website to order my cats medication. They are professional and excellent at their job scrutinising the prescriptions from my vet. The quality is exactly the same as provided from my vet at a much reduced price and quick delivery. Thank you

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing saving!

Easy to order new medication for my cat. Registering and uploading prescription easy to follow. Superfast delivery. Fantastic saving compared to buying though vet practice for exact same product!! Thank you ☺️

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery service

I have used this company for the past 6 months for Apoquel 16mg, a monthly prescription which they have delivered within a week every month.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Firstly I am impressed how quick my…

Firstly I am impressed how quick my order took to come. And grateful for the speed it took to order and received. Any questions you may have are received and answered quickly and efficiently. I have been with Pharmpetco for a long time now and have NEVER been disappointed.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service and the goods arrived quickly. They were very helpful when we spoke to the in the phone.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

No complaints

Easy to purchase online. Good price, compared to what you would pay at a vet's. Fast delivery

18 May 2026
Unprompted review

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