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The PharmPet Co Reviews 

962
•
TrustScore 4.5 out of 5

4.6

Animals & Pets
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Review summary

Created with AI, based on recent reviews

Considering 228 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the very good and professional service they received. Customers found the ordering process easy, from setting up an account to uploading prescriptions, and appreciated the quick dispatch and delivery of their items. Many highlighted the reasonable and competitive pricing, often significantly cheaper than their vets, which was a major factor in their satisfaction. The prompt and efficient communication, along with well-packaged products, further contributed to a positive experience for most users. However, some people were dissatisfied with issues related to product accuracy, receiving items that were different from what they ordered or advertised. A few other people also felt that the processing and delivery of orders could be slow, especially when urgent medication was needed, despite paying for faster shipping. There were also instances where prescriptions were declined due to specific wording requirements, leading to inconvenience and additional costs for some customers.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the speed... See more

Order

Customers had positive experiences with order, praising the ease and efficiency of the process, especially... See more

Product

Consumers find product experiences to be ambiguous, with many praising the good products, competitive... See more

Price

Reviewers mention positive feedback about price, often highlighting that products are significantly cheaper... See more

Service

Customers consistently note positive experiences with service, often describing it as fast, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the first time I have used an online pharmacy for medication for my pet. It was easy to order once I had set up an account, then my vet uploaded the prescription. The medication was then promp... See more

Rated 5 out of 5 stars

First Time buying our regular pain medication for our rabbit from this company. The process was really easy to upload our vet prescription. The delivery charge is cheaper than others and the best bit... See more

Rated 5 out of 5 stars

I have used Pharmpet regularly for a year for my cat's medication and always very reliable. My last order I needed urgently so rang them and explained this. The pleasant helpful lady fast tracked my... See more

Rated 5 out of 5 stars

Ordering from this company is easy accurate and efficient. Ive been ordering monthly medication for our doodle and the order arrives between 3 & 4 days after clicking send. Would recommend this co... See more

Company details

  1. Animals & Pets

Information provided by various external sources

Their health, your happiness. Dispensing and supplying pet supplies and pet accessories to the whole of the UK mainland. We have thousands of products for dogs, puppies, cats, kittens and other pets from accessories to veterinary prescriptions. We pride ourselves in professional care and attention to both pet and owner.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

962 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(962)

224 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent company 5*

I have used Pharmpet regularly for a year for my cat's medication and always very reliable. My last order I needed urgently so rang them and explained this. The pleasant helpful lady fast tracked my order and it arrived the next day at no extra cost. I was extremely grateful and would always recommend this company.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Cats medication

I have only started getting my cats medication from the pharmacy Co and was simple and easy to do, received in a couple of days, so will be using again

16 March 2026
Unprompted review

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