thepinkgalaxy.com Reviews 85

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products received, often citing poor quality, incorrect sizing, and items that did not match advertised descriptions. People frequently reported issues with their orders, including extremely long delivery times, items never arriving, or receiving packages with incorrect contents. The refund process was a major point of frustration, with many struggling to obtain full refunds or facing high return shipping costs, despite stated money-back guarantees. Some people also felt that the delivery service was unreliable, with tracking information often being inaccurate or showing packages stuck in transit for extended periods. Additionally, a few other people also felt that the quality of the items was consistently poor, with products being thin, deformed, or made of cheap materials.

What people talk about most

Product

Reviewers mention negative feedback about product quality, with many describing items as inferior, cheap, and... See more

Order

Customers consistently express significant dissatisfaction with their orders, frequently reporting that items... See more

Refund

Users describe negative interactions with refund, with many customers reporting that their requests for... See more

Delivery service

Customers had negative experiences with delivery service, citing issues with tracking numbers and delivery... See more

Quality

Reviewers highlight negative aspects of quality, with many describing products as inferior, cheap, and not as... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Requested refund as bra a size too big. After several neotiations starting at their offer of $2 their final offer was $4. Terrible company to deal with dont waste your time and energy or money! No of... See more

Rated 1 out of 5 stars

Lousy scammy company to deal with. Offered me $2 as compensation for a purchase that was a size too big. No offer of replacement with smaller size. Refund process very expensive shipping cost. Inf... See more

Rated 1 out of 5 stars

I ordered Easter Bunnies in a tin on March 11, 2026. It's May 15th, according to tracking they've been stuck in Cedar Rapids, Iowa since Apr 9th. They supposedly shipped from Spain. I have gone back... See more

Rated 1 out of 5 stars

If I could I would rate them a negative. The ads are very misleading and supposedly offer a money back guarantee but when you try to return offer you $3 instead to keep the item. The bras I purchased... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

85 reviews

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Rated 1 out of 5 stars

This company is a total scam!!!

This company is a total scam!!!! Any buyer please beware. I unfortunately purchased a product. Needed to send back, however you can't due to them wanting you to jump through hoops. Please don't purchase anything from them!!!

Donna Hurst

5 September 2025
Unprompted review
Rated 1 out of 5 stars

No refunds/returns - Poor quality

I ordered two short sets from the pink galaxy (totaling $60.80) and after finally getting them, I was very unhappy. The shirts were too small and the shorts were too big. The quality of the items is shoddy. I sent an email asking for a refund. I was offered $5. I responded that that was unacceptable and was offered $8! Then I contacted my credit card company to see if they can help me get my money back. Now I’m about to contact the BBB and anyone else I can think of. I thought I was ordering from a company in the US but this stuff came from overseas.

26 August 2025
Unprompted review
Rated 1 out of 5 stars

I advised them that my order was never…

I advised them that my order was never received and they sent me a tracking showing that it was delivered, but they did not provide me any tracking that it was delivered to my unit. I went back-and-forth with them for almost a month until I just gave up. I was exhausted. I do not support this business at all as they never sent me a refund or a re-delivery. Do not by from them worse experience ever… JM

9 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, no refunds or returns here. Was offered $6.00 for a $60.80 purchase that they deemed as fair compensation, even though website states "15-day money back guarantee." Ordered (2) pair of linen pants: Contrary to advertising and influencer videos sizing is VERY SMALL and quality of the pants and fabric is cheap. Have been in contact with their support email, back and forth too many times, with no resolution. I should have known better.

30 June 2025
Unprompted review

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