I have recently purchased a recliner chair. The whole team were friendly, polite & helpful. I didn’t feel any pressure to buy. A lovely experience. Great range of quality recliner chairs on disp... See more
Company replied
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Review summary
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Reviews shaping this summary
Great, fuss free service. Order placed, deposit paid, interest free credit agreement sent and delivery arranged just a few weeks after. The 3rd party delivery service was excellent too. Best thing tho... See more
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They have a great range of quality products on display, all under one roof and they give good old fashioned polite and friendly service. We were able to choose a carpet at the same time and hold the p... See more
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My order was received earlier than what was initially stated, wich was great news. The delivery took place a week later and was carefully brought into our home and placed where we wanted it. The... See more
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Company details
- #193 of 393 best companies in Home Furniture Shop
- #107 of 228 best companies in Bedroom furniture shop
- #102 of 208 best companies in Decoration and Interior Design Store
- #62 of 113 best companies in Living room shop
- #40 of 85 best companies in Mattress Shop
- #53 of 92 best companies in Sofa store
Written by the company
Discover Wales’ biggest furniture store on one floor, offering over 50,000 square feet of high-quality furniture at affordable prices. Our extensive range includes sofas, dining sets, beds, wardrobes, and home accessories from leading furniture brands - carefully selected to suit every home, lifestyle, and budget. We are a trusted, family-run furniture retailer in The Vale of Glamorgan, South Wales, with over 55 years of experience. Whether you're looking for modern, contemporary, or traditional furniture, our expert team is here to help you create the perfect space. What makes us truly unique is our incredible showroom, set in a historic WWII aircraft hangar - the only furniture store of its kind in the UK! The hangar is believed to have once housed Spitfires during WWII, and while its iconic exterior retains its historic charm, the interior has been beautifully refurbished for a comfortable and inspiring furniture shopping experience. At our core, customer service is our priority. We offer a dedicated after-sales support team, ensuring any service concerns are addressed promptly and efficiently, with minimal hassle to you. Your satisfaction is our mission, and we pride ourselves on offering exceptional service, premium furniture, and unbeatable value. If you’re looking for a reliable furniture store in South Wales, visit us today and discover quality furniture at competitive prices, all under one roof!
Contact info
Unit 1, Retail Area, CF71 7PA, Cowbridge, United Kingdom
- 01446 772927
- customerservices@theplaceforhomesltd.co.uk
- theplaceforhomesltd.co.uk
4.7
Excellent
178 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from The Place For Homes
Thank you so much for your wonderful feedback, Keith! We're thrilled to hear that everything went smoothly from start to finish. We hope to see you again in the future!
Excellent service
7 January 2025
Reply from The Place For Homes
Thank you for your lovely review, Shirley! We're so glad you had an excellent experience with our service. Please don't hesitate to reach out if there's anything more we can do for you!
A very good service from start to…
A very good service from start to finish very prompt in the delivery of my furniture and always kept informed of progress of my furniture
17 December 2024
Reply from The Place For Homes
Thank you so much for your kind words, Mr. Nowell! We’re thrilled to hear that you were happy with the prompt delivery and regular updates on your furniture. We look forward to seeing you again in the future!
Excellent first experience
Excellent first experience. Won't be the last. Excellent product, delivery and customer service is seamless. Price highly competitive.
18 December 2024
Reply from The Place For Homes
Thank you, Tessa, for your wonderful review! We’re delighted to know that your first experience with us was seamless and that you’re happy with our product, delivery, and service. We look forward to assisting you with your future purchases.
Very satisfied with Helena sofa
Very satisfied with Helena sofa with Chaise with good delivery, earlier than expected.
7 December 2024
Reply from The Place For Homes
Thank you, Morley, for your fantastic feedback! We’re so pleased that you’re happy with your Helena sofa and that the delivery exceeded your expectations. We hope you enjoy your new sofa for years to come!
Fantastic experience from order to…
Fantastic experience from order to delivery, kept well informed throughout would definitely recommend.
12 December 2024
Reply from The Place For Homes
Thank you so much for your fantastic review Sean! We are thrilled to hear you had such a positive experience from order to delivery. If you ever need anything in the future, don't hesitate to reach out. We look forward to seeing you again!
Pleasant sales room experience
Pleasant sales room experience. Good communication about our order and delivery. Delivery on time by helpful drivers. We are very pleased with our purchase
4 December 2024
Reply from The Place For Homes
Thank you, Michael, for sharing your positive experience! We're delighted to hear that our team provided excellent communication and that your delivery went smoothly. Should you need any assistance in the future, please let us know!
Great sales and delivery staff
The sales staff were very helpful in the process of selecting the items we purchased.
Delivery was within 6 weeks and the delivery service was excellent.
10 December 2024
Reply from The Place For Homes
Thank you, Mr. Walker, for your wonderful feedback! We're thrilled to hear that our sales team and delivery service met your expectations. It's great to know you had a seamless experience with us. We hope to see you again soon!
Carpets and cushion floor
Lack of communication .and not the companies fault but carpet fitters took nearly 8 hours to fit 2 small bedrooms and a tiny cushion floor in bathroom .not impressed
4 December 2024
Reply from The Place For Homes
Thank you for sharing your feedback David. We sincerely apologise for the inconvenience you experienced with the fitting service. While we strive to provide a seamless process, our carpet fitters are outsourced professionals, and we regret that their timing fell short of expectations on this occasion.
We take your concerns seriously and will review this matter with the fitting team to ensure better efficiency and communication in the future. Your satisfaction is very important to us, and we appreciate your understanding. Please let us know if there’s anything we can do.
Reply from The Place For Homes
Thank you, Lynette! I’m so glad you’re happy with the quality of the furniture and the delivery service. Your feedback is much appreciated, and we look forward to seeing you again in the future!
Professional and a pleasant experience…
Professional and a pleasant experience from start to finish
18 November 2024
Reply from The Place For Homes
Thank you for your review! We're happy to hear you had a professional and pleasant experience with us. Looking forward to seeing you again in the future.
Bought from here many times
Bought from here many times. Great quality products at reasonable, expectable prices.
19 November 2024
Reply from The Place For Homes
Thank you, Scott, for your kind words and for your continued loyalty! It’s always wonderful to hear that our products and prices meet your expectations. We really value your support and look forward to seeing you again.
The salesman was very helpful whilst…
The salesman was very helpful whilst not pushing anything which made the experience comfortable. The other sales people involved were also very good. The delivery men were courteous which also helped make experience go well.
1 November 2024
Reply from The Place For Homes
Thank you for sharing your experience! We're delighted to know that our team made the process comfortable and that our delivery team also left a positive impression. Your feedback means a lot to us, and we’ll be sure to pass on your compliments to the team.
Reply from The Place For Homes
We’re thrilled to hear that you’re happy with your new wall light, Jerry! Thanks for taking the time to share your experience, we really appreciate it!
Very helpful had to order arrived in…
Very helpful had to order arrived in time stated very helpful when I collected so very pleased thanks
8 November 2024
Reply from The Place For Homes
Thank you so much for your lovely feedback! We're glad to hear your order arrived on time and that you found our team helpful during collection. If there's anything more we can help with, please feel free to let us know.
Very helpful staff
Very helpful staff, who were on hand if you needed them but didn't pressure you. Good level of stock, which suited all tastes.
7 November 2024
Reply from The Place For Homes
Thank you for taking the time to leave such positive feedback. We're so pleased to hear you enjoyed your experience with us. Your support means a lot, and we’re always here if you need anything in the future.
Brilliant service
I received brilliant service and help from the staff there. Delivery was sooth, easy and they reminded me how to put up the sofa bed. A very happy customer. Thank you.
26 September 2024
Reply from The Place For Homes
Thank you so much for the wonderful review. We're so happy to hear that you had a smooth and enjoyable experience with us. If there's anything else we can do for you in the future, please let us know!
The wardrobe
The wardrobe is well made. The price was good. Delivery was good, and they even put the wardrobe up for us. Can't fault any of the service m
1 November 2024
Reply from The Place For Homes
We really appreciate your lovely review! We're thrilled to hear that you're pleased with the quality and value of the wardrobe, as well as the delivery service. We hope to see you again soon.
Reply from The Place For Homes
Hi David, thank you so much for your 5 star review! We’re glad to hear that you enjoyed the service and found a good selection to choose from. We hope to see you again soon.
Fantastic family business
The staff in store were very helpful, it is good to supply a local family business, we have purchased many items of furniture from this company. The delivery drivers were so helpful and considerate
25 October 2024
Reply from The Place For Homes
Hi Sue, thank you so much for your lovely review! We're so happy to hear that you had a great experience with our team in-store and with our delivery service. Thank you for supporting our family business, it means a lot to us. We hope to see you again soon. Enjoy your new furniture!
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